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Australian Higher Education Graduation Statement (AHEGS)

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About the AHEGS

The AHEGS was designed to assist the national and international recognition of Australian qualifications and help graduates in seeking employment and further study.

The Australian government sets the format of the graduation statement to ensure consistency across institutions.

It provides a snapshot of a graduate's qualification upon completion.

It includes:

  • detail about your course
  • your academic achievements
  • institution information for Queensland University of Technology
  • a summary of the Australian higher education system.

The AHEGS includes a number of security features to ensure its authenticity.

Who receives an AHEGS?

If you graduate from a QUT accredited award course from December 2012 onwards, you'll receive an AHEGS.

Double-degree graduates will receive one statement for each degree.

What's the difference between the AHEGS and an academic record?

The AHEGS is only available once you've graduated. It lists all your unit results for the course you completed. The AHEGS also includes extra information about your course, the university and the Australian higher education system.

An academic record can be issued at any time during your course and can include results from studies in multiple QUT courses.

More information about academic records

Can I receive an AHEGS if I completed my course before December 2012?

No, the AHEGS is only available if you graduate from a QUT accredited award course from December 2012 onwards.

How do I access my AHEGS?

Digital

When you graduate you'll be able to access your official AHEGS online through My eQuals and log in with a personal email address. This applies if you graduate from December 2018 onwards.

Make sure you've listed a personal email address in your HiQ personal profile so you can access your official digital documents after you graduate.

Once we've issued your documents, we'll send an email to your personal email address with instructions and a link to My eQuals.

You can then create a My eQuals account to access your digital documents.

More information about accessing digital documents

Printed

If you require a printed copy, you'll need to apply with payment.

Request an AHEGS

What can I do if I don't receive my AHEGS?

Check if your account has a sanction

You might not receive an AHEGS if you have a sanction on your QUT account.

You can check in eStudent or your HiQ personal profile if you have a sanction preventing you from being conferred. If you do, you'll need to pay/clear the sanction and notify us so that we can issue you your AHEGS. To notify us that you've cleared the sanction, email askqut@qut.edu.au from your student email account and include your full name and student number.

Provide your personal email address

If you recently graduated and your personal email address was incorrect in your HiQ personal profile, email your new details to askqut@qut.edu.au from your student email account and include your full name and student number.

Contact us if your printed AHEGS didn't arrive

If you ordered a printed copy but haven't received your AHEGS in the recommended timeframe and your address was correct and you've checked with your local mail delivery centre, email the details to askqut@qut.edu.au from your student email account and include your full name and student number. We may need further information or documentation from you.

Third-party collection

In-person collection is currently only available for the express service. We'll send regular orders by mail.

If you've ordered a printed AHEGS but can't collect it in person, you may be able to authorise someone else to pick it up for you.

You must submit an authorisation at least three hours before collection.

You can provide your authorisation by:

  • QUT email
  • third party authorisation form (no express option)
  • power of attorney.

We can't accept authorisation by phone or from a non-QUT email address.

You must send the email from your official QUT email address. Send an email to askqut@qut.edu.au with the subject 'Authorising third party collection'. We must receive the email at least 3 hours before the pick-up time.

This email must confirm that you provide your authority for QUT to release your document to this person. It must include the full legal name and date of birth of the person you are authorising to collect your document. The person collecting must show either their:

  • passport
  • Australian drivers licence
  • Australian proof of age card.

Third party authorisation form

You must submit a Third Party Authorisation (TPA form) which confirms the full legal name and date of birth of the person who is collecting on your behalf. Third party authority can take up to three days to process.

You can't request the express processing service when you submit the third party authorisation form.

When the person comes to collect the document they must show either their:

  • passport
  • Australian drivers licence
  • Australian proof of age card.

The person collecting your document must show:

  • an original or legally certified copy of the complete power of attorney document issued in Australia, indicating their full legal name and date of birth.

And one of the following:

  • a passport
  • Australian drivers licence
  • Australian proof of age card.

Can I receive a replacement AHEGS?

If you graduate from December 2018, you'll have lifetime access to your digital AHEGS.

If you require a replacement paper AHEGS, you'll need to apply with payment.

A reprinted AHEGS contains the same content as at the time of original issue.

Request an AHEGS

Can QUT certify my AHEGS?

If you need your AHEGS certified for government or employment purposes, take an original printed copy to HiQ on campus.

Who do I contact about my AHEGS?

Email askqut@qut.edu.au from your QUT student email account and include your full name and QUT student number.


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