A complimentary course completion letter is emailed to international students when they successfully complete an award course at QUT.
All other students who require confirmation of qualifications should use our verification of qualifications service.
The complimentary course completion letter includes:
As this letter is produced prior to award conferral it doesn't state that the award has been conferred.
The complimentary course completion letter is produced only for the course that you've most recently completed.
We produce and email the letters every Monday (or next business day) to award course international students who've been made 'graduation approved' by their faculty within the previous seven days.
If you're unsure of your 'graduation approved' status and date, check with your faculty. You'll only receive an email when you're 'graduation approved'.
We email your official course completion letter to your HiQ website 'preferred' email address. Your student email address remains available to you after you leave QUT, but, when you receive your letter we recommend you save a copy in a secure place so you can reprint it.
You'll be emailed the letter as long as you're a graduation approved, award course international student who doesn't have a sanction on your QUT account (such as outstanding fees or library loans).
If you haven't received your letter, please follow the steps below before contacting us:
If you're still not sure why you haven't received a letter, email firstname.lastname@example.org from your student email account and include your full name and student number and we'll investigate.
If you need QUT to stamp the official letter with a QUT stamp (for government purposes, for example), we'll be happy to assist. Please bring a copy of the letter to HiQ on campus or email us at email@example.com from your student email account and include your full name and student number.
We'll email you one additional copy of the letter within six months of your course completion date. After the six months, charges apply for a replacement letter.
Please email firstname.lastname@example.org from your student email account and include your full name and student number.