KGHiQ

Contact centres and helpdesksKG Closed now

HiQ can help with:

  • general enquiries
  • technology support and IT help
  • library support, including researching and referencing
  • academic study skills
  • student administration processes including enrolment, admission, fees and advanced standing.

You can also contact us at Gardens Point, over the phone or via online chat. Check locations and opening hours at:

Christmas and New Year hours

HiQ (including phone, email, chat and on-campus services) will be closed for the holiday period from 6pm Wednesday 24 December 2025.

Chat and email services will be available on Friday 2 January 2026.

All services will resume Summer Program hours from Monday 5 January 2026.

Visit the HiQ page

Services available

Service for the public and staff and students

  • Academic study skills
  • Admissions
  • Advanced standing processing
  • Enrolment
  • Fees
  • General enquiries
  • ID cards
  • IT help
  • Library support services
  • Lost property
  • Student administration functions
  • Student support
  • Technology support
  • Transport concessions

Locations

Level 2, R Block, KG

Disability access

Contacts

Email contacts

Phone contacts

  • Phone: HiQ
    3138 2000
  • International: HiQ
    +61 7 3138 2000
Photo of HiQ

Opening hours this week

  • Today8AM - 6PM
  • Thursday8AM - 6PM
  • Friday8AM - 6PM
  • SaturdayClosed
  • SundayClosed
  • Monday8AM - 6PM
  • Tuesday8AM - 6PM

Summer Program

16 Nov 2025 - 6 Feb 2026
  • Monday - Friday8AM - 6PM
  • SaturdayClosed
  • SundayClosed

End of year closure

25 Dec 2025 - 2 Jan 2026
  • Closed

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