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Contact centres and helpdesksKG Closed now
Updates due to COVID-19

There are currently some updates to HiQ services. HiQ on campus is closed, but we're still available to help you via chat, email and phone.

  • Phone hours: 7am-6pm weekdays and 10am-2pm on Saturdays
  • Chat hours: 1pm-5pm weekdays and 10am-2pm on Saturdays

HiQ can help with:

  • General enquiries
  • Technology support and IT help
  • Library support, including researching and referencing
  • Academic study skills
  • Student administration processes including enrolment, admission, fees and advanced standing

You can also contact us at Gardens Point, via chat, or over the phone. Check locations and opening hours at:

Services available

Service for the public and staff and students

  • Academic study skills
  • Admissions
  • Advanced standing processing
  • Enrolment
  • Fees
  • General enquiries
  • ID cards
  • IT help
  • Library support services
  • Lost property
  • Student administration functions
  • Student support
  • Technology support
  • Transport concessions



KG, R Block, Level 2

Level 2 R Block

Disability access


Email contacts

Photo of HiQ

Opening hours this week

  • ThursdayClosed
  • FridayClosed
  • SaturdayClosed
  • SundayClosed
  • MondayClosed
  • TuesdayClosed
  • WednesdayClosed

Summer Program

18 Jan 2022 - 20 Feb 2022
  • Closed

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