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Academic records

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An academic record is a list of your courses, units and results to date. It's also known as an academic transcript. 

If you've studied more than one course it can include all courses or just a specific course.

When you order a printed version of your official academic record you can also request a scanned PDF. The PDF is an unofficial copy of your record and includes 'copy' watermarked on the document. You can't request a scanned PDF on its own or a scanned Australian Higher Education Graduation Statement (AHEGS).

How do I access my documents and what are the costs?

You can request a printed version of the following documents at a cost of:

  • $15 for an academic record for studies 1986 to present
  • $30 for an academic record for pre-1986 studies.

Request a printed academic record

If you have any sanctions on your student account we cannot issue you your official documents.

Delivery charges

You can collect your academic record in person for free (remember to bring photo identification), or pay a $20 express processing charge for urgent pick-up requests (post-1986 academic records only). See express processing timelines below.

Standard postage in Australia is free, but you'll need to pay additional delivery charges of:

  • $10 for express postage in Australia
  • $1.50 for overseas postage
  • $5 for a scanned PDF copy of your academic record
  • $25 for international courier delivery (you'll need to provide a local mailing address and phone number as a post box address won't be accepted).

How long will it take?

Standard requests

Standard requests for a printed version take up to five working days.

Express service

If you require urgent processing for a printed version, an express service is available at an extra charge for most post-1986 records. Express records can be collected from HiQ on campus or can be sent by mail, express post (Australia) or overseas courier.

If you lodge your request:

  • before 2pm Monday to Friday (excluding public holidays), we'll process your request within three hours (subject to successful payment processing)
  • after 2pm Monday to Friday (excluding public holidays), we'll produce the record early the next working day.

For some post-1986 records from predecessor institutions, express processing may not be available. If this is the case, we'll contact you.

The express service isn't available when you submit the third party authorisation form.

Older records from former institutions

Requests for an archived academic record (for some former institutions) may take up to four weeks to complete. We'll email you to let you know how long it will take.

Can someone else collect my academic record for me?

We can only issue official documents to you, not a third party.

If you've ordered a printed academic record but can't collect it in person, you can authorise someone else to pick it up for you. We call this 'third-party authorisation'.

You need to submit a written authorisation at least three hours before collection either through your QUT email, a third party authorisation form (no express option), or power of attorney.

We're unable to accept authorisation by phone or from a non-QUT email address.

The person collecting your document will need to show either:

  • a passport
  • Australian drivers licence
  • Australian proof of age card.

You need to send the email from your official QUT email address. Send an email to askqut@qut.edu.au with the subject 'Authorising third party collection'. We need to receive the email at least three hours before the pick-up time.

This email needs to confirm that you provide your authority for QUT to release your document to this person. It needs to include the full legal name and date of birth of the person you are authorising to collect your document.

You need to submit a Third Party Authorisation (TPA form) which confirms the full legal name and date of birth of the person who is collecting on your behalf. Third party authority can take up to three days to process.

The express processing service isn't available when you submit the third party authorisation form.

The person collecting your document needs to show an original or legally certified copy of the complete power of attorney document issued in Australia, indicating their full legal name and date of birth.

Short courses

If you want your academic record for a short course that you've completed, including the Maths B, Chemistry and Physics bridging courses, email Continuing Professional Education via cpe@qut.edu.au.

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