Recover a forgotten QUT password

If you're unable to log in or have forgotten your password, you can use the options below to reset your password.

The QUT password recovery system lets you reset your password using your pre-configured recovery options (e.g. SMS, email, question and answer).

QUT password recovery

If you've configured your Microsoft Self-Service Password Reset (SSPR) sign-in methods, you can also reset your password by visiting the Microsoft password recovery system (enter your username as username@qut.edu.au).

Microsoft password recovery

Need help or forgotten your QUT username?

For students, your username is the letter 'n' plus your student ID, for example n12345678.

If you're unable to recover your password, or don't know your username, contact HiQ for assistance via chat, phone, email, or in person.

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