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What is HiQ?

HiQ is the first point of contact for QUT enquiries for students, staff and the wider community. You can contact HiQ by chat, email, phone or face-to-face on campus.

HiQ can help you with:

  • general enquiries
  • ID cards
  • student administration processes, such as admission, enrolment, fees and advanced standing
  • technology support
  • study and library support.

HiQ website and QUT app

If you have a QUT username and password, you can:

  • visit the HiQ website to find answers to your questions, receive important messages and manage your studies

HiQ on campus

You can visit HiQ on campus at Gardens Point and Kelvin Grove. HiQ spaces are where you can get help from student concierges or make use of amenities like:

  • comfortable seating
  • quick-access computers
  • study spaces
  • digital interactive walls.

Our Gardens Point space also includes a Merlo Coffee.

A photo of the new HiQ space at Gardens Point.
Gardens Point HiQ space —
click to enlarge

A photo of the new HiQ space at Kelvin Grove.
Kelvin Grove HiQ space —
click to enlarge

Contact us

Is your question about one of these topics? Check our online help.

Looking for something else? Search all our topics

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Location: Level 3 V Block

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Disability access

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Location: Level 2 R Block

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Disability access

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