What is HiQ?
HiQ is the first point of contact for QUT enquiries for students, staff and the wider community. You can contact HiQ by chat, email, phone or face-to-face on campus.
HiQ can help you with:
- general enquiries
- technology support and IT help
- study and library support
- QUT IDs
- student administration processes including enrolment, admission, fees and credit
- specialist services and support.
Christmas and New Year hours
HiQ (including phone, chat and on campus) will be closed for the holiday period from 6pm Tuesday 24 December 2024.
All services will resume Summer Program hours from Thursday 2 January 2025.
HiQ website and QUT app
If you have a QUT username and password, you can:
- visit the HiQ website to find answers to your questions, receive important messages and manage your studies
- download our free QUT app to receive important messages, help you manage your studies, find available parking, check the shuttle bus timetable and find your way around campus.
HiQ on campus
You can visit HiQ on campus at Gardens Point and Kelvin Grove. You'll be greeted by a student concierge in an orange shirt. They can give you a quick answer or point you in the right direction.
You can also make use of HiQ space amenities like:
- comfortable seating
- quick-access computers
- study spaces
- digital interactive walls.
Our Gardens Point space also includes a Merlo Coffee.
