What is HiQ?
HiQ is the first point of contact for QUT enquiries for students, staff and the wider community. You can contact HiQ by chat, email, phone or face-to-face on campus.
HiQ can help you with:
- general enquiries
- ID cards
- student administration processes, such as admission, enrolment, fees and advanced standing
- technology support
- study and library support.
HiQ website and QUT app
If you have a QUT username and password, you can:
- visit the HiQ website to find answers to your questions, receive important messages and manage your studies
HiQ on campus
You can visit HiQ on campus at Gardens Point and Kelvin Grove. HiQ spaces are where you can get help from student concierges or make use of amenities like:
- comfortable seating
- quick-access computers
- study spaces
- digital interactive walls.
Our Gardens Point space also includes a Merlo Coffee.
Contact us
Is your question about one of these topics? Check our online help.
- Census dates
- Your fees
- Deferring your fees through loans
- Managing your units
- Change your course or major
- Take a break from study
- COVID-19 updates
Looking for something else? Search all our topics
Closed now
HiQ on campus is currently closed.
| Location: |
Level 3 V Block Disability access |
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Closed now
HiQ on campus is currently closed.
| Location: |
Level 2 R Block Disability access |
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Staging Enabled