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HiQ

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What is HiQ?

HiQ is the first point of contact for QUT enquiries for students, staff and the wider community. You can contact HiQ by chat, email, phone or face-to-face on campus.

HiQ can help you with:

  • general enquiries
  • ID cards
  • student administration processes, such as admission, enrolment, fees and advanced standing
  • technology support
  • study and library support.

HiQ website and QUT app

If you have a QUT username and password, you can:

  • visit the HiQ website to find answer to your questions, receive important messages and manage your studies

HiQ on campus

HiQ on campus is currently closed. We're still available to help you via chat, email and phone.

You can visit HiQ on campus at Gardens Point and Kelvin Grove. HiQ spaces are where you can get help from student concierges or make use of amenities like:

  • comfortable seating
  • quick-access computers
  • study spaces
  • digital interactive walls.

Our Gardens Point space also includes a Merlo Coffee.

A photo of the new HiQ space at Gardens Point.
Gardens Point HiQ space —
click to enlarge

A photo of the new HiQ space at Kelvin Grove.
Kelvin Grove HiQ space —
click to enlarge

HiQ video

 

Contact us

Find your answers faster by browsing our information and common FAQs:

Can't find what you are looking for? We are here to help.

Open today: 8.00AM - 6.00PM
Closed now
Full details and hours

We will get back to you within 72 hours.


Open today: 8.00AM - 6.00PM
Closed now
Full details and hours
Currently closed
Location: Level 3 V Block

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Disability access

Full details and hours
Currently closed
Location: Level 2 R Block

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Disability access

Full details and hours


Staging Enabled