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MS Teams Auto Attendants and Call Queues

https://heat2.qut.edu.au/HEAT/login.aspx?ProviderName=QUT+SAML&Scope=SelfServiceMobile&Role=SelfService&CommandId=ShowKnowledgeArticle&ItemId=03497FFCDBFF46BABC6ED521EDBAF031

Overview: MS Teams has the ability to provide call center like functionality, whereby a client calls a single phone number, and multiple agents can answer that incoming call. Requesting a MS Teams auto ...