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Why can't I upload a document/file to InPlace?

https://heat2.qut.edu.au/HEAT/login.aspx?ProviderName=QUT+SAML&Scope=SelfServiceMobile&Role=SelfService&CommandId=ShowKnowledgeArticle&ItemId=8195745CE6B1493B9549C6BB3CE393D0

The default maximum file upload size for InPlace is 10MB. If your file exceeds this size, you will receive an error message when attempting to upload. If you can't compress or reduce the size of your file, ...