All results for faq

ATD Unit Search shows logged in user as Unit Coordinator

https://heat2.qut.edu.au/HEAT/login.aspx?ProviderName=QUT+SAML&Scope=SelfServiceMobile&Role=SelfService&CommandId=ShowKnowledgeArticle&ItemId=5D7E14C4AFF6406698E87BEB5AB1F2C0

When an ATD Delegate searches for a unit that does not have a Unit Coordinator assigned, it will incorrectly show the logged in user as the Unit Coordinator. Note this is a display issue only. To fix, ...

Accessing Microsoft 365 online applications when they aren't visible in the Launchpad

https://heat2.qut.edu.au/HEAT/login.aspx?ProviderName=QUT+SAML&Scope=SelfServiceMobile&Role=SelfService&CommandId=ShowKnowledgeArticle&ItemId=EEB881570AF4487BA141912296D62903

Accessing Microsoft 365 Applications via the Launchpad The Microsoft 365 Launchpad (also known as the App Launcher) opens when you click or tap the Launchpad icon from the Microsoft 365 portal. It provides ...

Accessing QUTTV

https://heat2.qut.edu.au/HEAT/login.aspx?ProviderName=QUT+SAML&Scope=SelfServiceMobile&Role=SelfService&CommandId=ShowKnowledgeArticle&ItemId=5B0DC8C997654F49A740D5831F36FEB0

QUTTV for Windows is now accessed via a QUTTV launcher app. QUTTV can be accessed via ITAssist as a self install application. Pre-requisites: It requires VLC Media Player to be installed. VLC comes as ...

Adding QUT Managed Account to Microsoft Outlook

https://heat2.qut.edu.au/HEAT/login.aspx?ProviderName=QUT+SAML&Scope=SelfServiceMobile&Role=SelfService&CommandId=ShowKnowledgeArticle&ItemId=E01E25FD642C49B3B7C76C821C223FD3

Add a managed email account to Outlook365 for New Outlook Right click on your mailbox name in the folders window (sometimes shows as your email address) Choose Add shared folder or mailbox In the dialog ...

Are student surveys confidential?

https://heat2.qut.edu.au/HEAT/login.aspx?ProviderName=QUT+SAML&Scope=SelfServiceMobile&Role=SelfService&CommandId=ShowKnowledgeArticle&ItemId=1D6BA15312A349D6A913EF37DF325DB4

Your learning experiences matter to us so we strongly encourage you to complete the survey. Your feedback is confidential but the de-identified feedback students give is provided directly to the individual ...

Ascender Password Reset – Quick Reference Guide

https://heat2.qut.edu.au/HEAT/login.aspx?ProviderName=QUT+SAML&Scope=SelfServiceMobile&Role=SelfService&CommandId=ShowKnowledgeArticle&ItemId=9C10B5D59AF04B729D976B9EC24C2FA0

Important: Ascender does not use QUT’s login mechanism. To access Ascender you will have a username, password and database specifically for the application. Any passwords provided to users are considered ...

Attachment file types that are blocked

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There are many reasons why an email might be blocked. Prohibited file extensions are just one of those possible reasons. Files may be blocked because they contain one of these file types in the file name. ...

Autodesk Revit 2025 .NET error in AppsAnywhere

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You may see an error like the one below when launching Autodesk Revit 2025 in AppsAnywhere on your own device: Cause: The problem is due to differences in one or more of the .NET components installed on ...

BlackBoard assessment download failing with errors. - File name has special characters in it..

https://heat2.qut.edu.au/HEAT/login.aspx?ProviderName=QUT+SAML&Scope=SelfServiceMobile&Role=SelfService&CommandId=ShowKnowledgeArticle&ItemId=0F98A990FB6F43FABCDCCD6AB973A406

Blackboard assessment file download failing with errors for individual students. The error is usually something like this: Attempt file not found for PkId{key=_20197993_1, dataType=blackboard.platform.gradebook2.AttemptDetail, ...

Can I book a part-day of leave?

https://heat2.qut.edu.au/HEAT/login.aspx?ProviderName=QUT+SAML&Scope=SelfServiceMobile&Role=SelfService&CommandId=ShowKnowledgeArticle&ItemId=55FEF3EFE86F4F70B0F39874E389608E

Yes, leave can be booked as a part-day. When you are requesting leave in StaffConnect, select the leave type and then tick the part-day leave box. This will remove irrelevant fields. You are then able ...

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