IAB321 Business Process Technologies


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Unit Outline: Semester 1 2024, Gardens Point, Internal

Unit code:IAB321
Credit points:12
Pre-requisite:IAB203
Coordinator:Moe Thandar Wynn | m.wynn@qut.edu.au
Disclaimer - Offer of some units is subject to viability, and information in these Unit Outlines is subject to change prior to commencement of the teaching period.

Overview

Whether you will be a business analyst, a process owner, a solution architect or a software engineer, it is essential that you understand the principles and value of business process automation, in order to fully realise the benefits of Business Process Management. This unit introduces the fundamentals of "business process automation”. You will learn how to develop an executable business process based on a business-oriented process model. You will practice how to automate an executable process using a business process management system (BPMS) and how to monitor its progress. The unit further presents various post-execution techniques for analysing the behaviour of automated processes. The hands-on approach allows students to design, control and analyse automated business processes using a variety of well-known business process technologies.

Learning Outcomes

On successful completion of this unit you will be able to:

  1. Explain the principles of business process technologies and fundamental characteristics of an executable process model, independently of any specific modelling language or tool;
  2. Critically analyse business scenarios to identify the roles, process steps and interactions.
  3. Create a business process management system using industry standard software, justifying design choices and evaluate the system.
  4. Collaborate with peers in a team environment to manage business process automation and process mining projects efficiently.
  5. Communicate professionally in written and oral formats to specialist audience.

Content

This unit introduces fundamentals of business process automation and process monitoring, required for developing sophisticated technological solutions. Major themes of the unit include fundamentals of process automation and process monitoring, a discussion on workflow patterns, and demonstrations of the related process automation concepts using BPMS software artefacts.

Learning Approaches

This unit is available to study in both on-campus and online modes. The content of the unit is delivered through lectures, workshops, and the QUT Canvas site. Pre-recorded lectures cover theoretical aspects of the unit, and workshops provide an opportunity to solve practical exercises, based on the current week's lecture. The unit emphasises a “hands-on” approach to learning through the illustration of new concepts through worked examples and demonstrations.

You can expect to spend between 10 - 15 hours per week studying this unit, including preparing for and attending all scheduled workshops, completing assessment tasks, and undertaking your own independent study to consolidate your learning.

Feedback on Learning and Assessment

The assignments will be based on the material covered in the lectures and workshops. The related tasks will be discussed during these contact hours. This will provide you with a deeper understanding of the nature of the tasks. Selected supporting resources will be provided on the unit homepage. A marking guide will be available and discussed with the students. A detailed marking of assignments will provide you with comprehensive feedback. Teaching staff are available during the workshops and consultation hours to clarify or elaborate on the assignment content and provide constructive feedback. 

Assessment

Overview

The assessment in this unit has been designed to help you to apply your knowledge of business process automation. The assessment tasks will also allow you to demonstrate important employability skills such as being able to work collaboratively with others, reflect on your own work self and that of peers, and to demonstrate effective written and visual communication. 

Assessment task 1 requires you to work in small groups to foster your ability to perform as part of a development team. You are encouraged to discuss the difficulties you are having with the assignment with your group partner(s). The second and third assessment involves individual work. 

Unit Grading Scheme

7- point scale

Assessment Tasks

Assessment: Report

This group assignment increases your awareness of the challenges related to modelling an executable business process. You will be asked to implement a process automation solution on the basis of a realistic scenario. You will use the standard BPMN language to design your executable process model, and implement this model in a concrete BPM system. You are expected to provide a comprehensive report detailing the outcomes of this project and the developed process automation solution. As part of this assessment task you will be expected to undertake a self and peer evaluation relating to contributions made to the team project.

This is an assignment for the purposes of an extension.

Weight: 40
Individual/Group: Group
Due (indicative): mid semester
Related Unit learning outcomes: 1, 2, 3, 4, 5

Assessment: Report

An in-depth investigation of the capabilities of a BPM System
This individual assignment focuses on an in-depth analysis of the capabilities and requirements of a BPM system. You will be asked to undertake a number of tasks to demonstrate your understanding of the capabilities of a BPM system with respect to its support for process automation and monitoring. You will also conduct a critical evaluation of a number of state-of-the-art BPM systems. You are to provide a comprehensive report on your findings.

This is an assignment for the purposes of an extension.

Weight: 40
Individual/Group: Individual
Due (indicative): late semester
Related Unit learning outcomes: 1, 2, 3, 5

Assessment: Quiz (Online)

Online Quiz

Quiz assessing students understanding of all key concepts of the resource materials.

Weight: 20
Individual/Group: Individual
Due (indicative): End of Semester
Related Unit learning outcomes: 1

Academic Integrity

Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.

Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.

You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.

Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.

Resources

No extraordinary charges or costs are associated with the requirements for this unit. Readings:
M. Dumas, M. La Rosa, J. Mendling, H.A. Reijers. Fundamentals of Business Process Management. Springer 2013.
M. Weske: Business Process Management. Concepts, Languages, Architectures. Springer 2007.
W. van der Aalst, K. van Hee: Workflow Management. Models, Methods, and System. Springer 2002.
B. Silver: BPMN Method and Style: A Levels-based Methodology for BPM Process Modeling and Improvement Using BPMN 2.0. Cody-Cassidy Press, 2009.
A.H.M. ter Hofstede, W. van der Aalst, M. Adams, N. Russell (eds.), Modern Business Process Automation: YAWL and its Support Environment. Springer, 2010.
W.M.P. van der Aalst, Process Mining: Discovery, Conformance and Enhancement of Business Processes. Springer. 2011.

Risk Assessment Statement

There are no unusual health or safety risks associated with this unit.

Course Learning Outcomes

This unit is designed to support your development of the following course/study area learning outcomes.

IN01 Bachelor of Information Technology

  1. Demonstrate well-developed IT discipline knowledge
    Relates to: ULO1
  2. Employ appropriate IT Methods
    Relates to: ULO2
  3. Critically apply design and problem solving skills
    Relates to: ULO3
  4. Work independently and within effective teams
    Relates to: ULO4
  5. Communicate effectively in professional contexts
    Relates to: ULO5