GSP100 Competing in Complex Environments


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Unit Outline: 10 Week Teaching Period - 2 2024, Online

Unit code:GSP100
Credit points:12
Disclaimer - Offer of some units is subject to viability, and information in these Unit Outlines is subject to change prior to commencement of the teaching period.

Overview

To effectively address the contemporary challenges faced by digital business models and broader disruptive elements, senior leaders need to have the skills to creatively identify appropriate strategic responses to those challenges. The aim of this unit is to develop your insight and capability in the use of strategic management tools to compete effectively in a business context defined by emerging digital business models. You will develop the capacity to optimise the combination and integration of tools and concepts evident in the practice of strategy, marketing and design thinking with the aim of developing digital driven strategies. Further, the unit is designed to provide you with an understanding of the key factors underpinning effective strategy, marketing and design thinking, as well as developing an understanding of how to create workplace environments that drive and facilitate creative problem solving.
This unit is the first unit undertaken in your Digital MBA.

Learning Outcomes

On successful completion of this unit you will be able to:

  1. Demonstrate knowledge and application of strategic analysis tools around external scanning, business models and internal capability analysis (KS 1.1, HO 2.1)
  2. Demonstrate knowledge of market segmentation, identifying target customer value, developing effective value propositions and strategic positioning (KS 1.1, HO 2.1. PC 3.1)
  3. Apply and evaluate creative problem solving strategies to determine the most appropriate tools and techniques to generate solutions to organisational problems.(KS 1.1, HO 2.1)
  4. Develop and articulate a strategic agenda derived from the utilisation and integration of strategy, marketing and / or design thinking approaches and tools. (HO 2.1, PC 3.2)

Content

Strategy

  • Strategic Analysis of the External Environment
  • Business Strategies: Directions, Development and Models
  • Internal Analysis: Analysis of Strategic Capabilities

    Marketing
  • Identifying Target Customers
  • Developing a Value Proposition
  • Branding and Communication Management

    Design Thinking
  • Problem Framing for Problem Solving
  • Generating, Evaluating and Applying Ideas
  • Designing for Solutions

 

Course Learning Outcomes (Postgraduate - Executive)

The Graduate School of Business has established the Assurance of Learning (AoL) Goals to meet contemporary industry needs and standards. Achieving these learning outcomes will assist you to meet the desired graduate outcomes set at QUT - aligned with other internationally renowned business schools. Students will develop the following capabilities relevant to a contemporary global and sustainable business environment:

Knowledge and Technological Skills (KS)
1.1 Demonstrate and apply integrated and advanced theoretical and practical knowledge (including systems thinking approaches, multidisciplinary frameworks and knowledge of research principles and methods) that incorporate recent development in business disciplines and professional practice.
1.2 Apply advanced technical and technological knowledge and skills to critically reflect on, evaluate and contribute to developments that enhance innovative, sustainable and effective business performance in local, national and global business environments.

Higher Order Thinking (HO)
2.1 Provide evidence of effective analysis, interpretation, evaluation and synthesis of complex data, theories, ideas, issues and situations and demonstrate knowledge of how research and inquiry can be used to interpret, contribute to and create theoretical and practical knowledge. 
2.2 Provide evidence of higher order thinking including creativity, judgement, cognitive flexibility and critical reflection in designing, planning and implementing strategies and solutions for effective performance in complex business environments.

Professional Communication (PC)
3.1 Demonstrate advanced use of language and argumentation in written communication, including digital communication, to frame strategic and influential responses to engage, persuade, negotiate, collaborate and lead in diverse and complex contexts and for diverse audiences.
3.2 Demonstrate advanced use of language and argumentation in oral communication, including digital communication, to frame strategic and influential responses to engage, persuade, negotiate, collaborate and lead across diverse and complex contexts and for diverse audiences.

Self and Leadership (SL)
4.1 Demonstrate adaptive personal leadership and accountability, including self-awareness, reflective practice and foresight in adapting and applying knowledge and skills to inform and influence effective and innovative practice.
4.2 Lead, manage and foster the development of collaborative teams that value and leverage the diverse knowledge and skills of others to contribute to the development of robust, adaptable and sustainable courses of action.

Social, Ethical and Cultural Understanding (SEC)
5.1 Demonstrate and apply knowledge of ethical and legal principles and practices of business, to contribute to responsible organisational governance and citizenship in local, national and global business environments.
5.2 Apply knowledge and skills to demonstrate, interpret and critically reflect on, appropriate culturally and socially inclusive and responsible decisions and actions across diverse social and cultural contexts.

Learning Approaches

This unit adopts a blended learning approach and as such, includes a variety of teaching and learning approaches.

Intensive webinars are the primary method of teaching this unit. A textbook and/or readings and a range of digital materials that are designed to support and extend learning prior to, during and after class sessions available in the unit Canvas site and the online Discipline Hub supplements these webinars. Where appropriate, social media tools and forums will be used to extend learning and build connections with students outside the webinar sessions. Given the importance of the unit Canvas site and Discipline Hub to the teaching and learning strategy used in this unit, a computer and tablet device with internet access is strongly recommended for all students.

The principal purpose of the webinars and readings is to build upon the key concepts that were introduced through the Preparation for Class activities and readings. The purpose of the case study work, experiential learning tasks and assessment tasks is to help the student develop their understanding of the concepts and enable them to be applied within a range of business contexts.
There is an expectation that the student will participate in webinars, to take advantage of the opportunity to discuss important issues with their instructor and their peers.

It is expected that students have completed all Preparation for Class activities and readings identified in the unit Canvas site prior to coming to class and/or webinar to be able to maximise the learning opportunities of the class sessions.

A variety of learning activities designed to engage students in their learning will be incorporated into the lectures/workshops and webinars. Such learning activities may include short lectures, class discussions, debates, role plays, group work, guest speakers, student presentations, simulations, case study analysis, videos, readings, wikis, media/current events reports, web searches, etc.

There is a commitment to critical inquiry and intellectual debate in regard to the material covered. Students are encouraged to relate the theories and research discussed to situations known to them and will be encouraged to share their experiences relating to the topics explored in this unit with the class to enrich the overall learning experience of all students.

Expanding the awareness of Australian management policies and practices into intercultural and global perspectives is fostered within this unit. Typically, students enrolling in this unit have extremely varied backgrounds. There is diversity of professional background and socio-cultural background. Students are reminded that this is to their advantage and they have much to learn from one another. To this end, students are strongly encouraged to be sensitive to cultural, gender-related and international issues.

Feedback on Learning and Assessment

Students will receive a variety of feedback throughout this unit.

Informally, feedback will be given verbally in class through webinar discussions and during the debriefing of learning activities.

Direct feedback will be available to those students who request a private or group consultation session with the lecturer.

Formal feedback will be received on both formative and summative assessment tasks through a Criterion Reference Assessment sheet, which will also include written feedback on the assessment task. The Criterion Reference Assessment Sheet will be available in the unit Canvas site at the commencement of the unit. Students will receive feedback on their formative assessment task prior to their summative assessment task being submitted.

Assessment

Unit Grading Scheme

7- point scale

Assessment Tasks

Assessment: Strategic Analysis

Description: Based on the phenomenon provided, you are required to strategically analyse the intent, key value proposition and business model characteristics in comparison to others within the industry. You will need to have a good understanding of how to apply the strategic tools and frameworks covered in weeks 1-5.

Formative or Summative: Formative and Summative

Postgraduate Executive (AoL goals): KS (1.1), HO (2.1), PC (3.1)

This assignment is eligible for the 48-hour late submission period and assignment extensions.

Weight: 40
Length: 2,500 words
Individual/Group: Individual
Due (indicative): Week 6
Related Unit learning outcomes: 1, 2

Assessment: Strategic Agenda

Description: You are tasked with developing a comprehensive strategic agenda for your nominated organisation.

Formative or Summative: Summative

Postgraduate Executive (AoL goals): : KS (1.1), HO (2.1), PC (3.2)

This assignment is eligible for the 48-hour late submission period and assignment extensions.

Weight: 60
Length: 10 minute video presentation + 1,500 word supporting documentation
Individual/Group: Individual
Due (indicative): Week 10
Related Unit learning outcomes: 3, 4

Academic Integrity

Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.

Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.

You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.

Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.

Resources

Resources will be provided via the MBA Resource Hub pages.

Risk Assessment Statement

There are no out-of-the-ordinary risks associated with lectures or tutorials in this unit.

Standards/Competencies

This unit is designed to support your development of the following standards\competencies.

QUT Business Capabilities (Postgraduate Executive)

HO (2.1): Critical Analysis

Relates to: ULO1, ULO2, ULO3, ULO4, Strategic Analysis, Strategic Agenda

KS (1.1): Advanced Discipline and Professional Practice Knowledge

Relates to: ULO1, ULO2, ULO3, Strategic Analysis, Strategic Agenda

PC (3.1): Professional Communication (Written)

Relates to: ULO2, Strategic Analysis

PC (3.2): Professional Communication (Oral)

Relates to: ULO4, Strategic Agenda

Course Learning Outcomes

This unit is designed to support your development of the following course/study area learning outcomes.

GS73 Master of Business Administration

  1. [KS 1.1] Demonstrate and apply integrated and advanced theoretical and practical knowledge (including systems thinking approaches, multidisciplinary frameworks, and knowledge of research principles and methods) that incorporate recent development in business disciplines, professional practice, and digital innovation.
    Relates to: ULO1, ULO2, ULO3, Strategic Analysis, Strategic Agenda
  2. [HO 2.1] Provide evidence of effective analysis, interpretation, evaluation and synthesis of complex data, theories, ideas, issues, situations, and trends across multiple contexts and demonstrate knowledge of how research and inquiry can be used to interpret, contribute to and create theoretical and practical knowledge.
    Relates to: ULO1, ULO2, ULO3, ULO4, Strategic Analysis, Strategic Agenda
  3. [PC 3.1] Demonstrate advanced use of language and argumentation in written communication, including digital communication, to frame strategic and influential responses to engage, persuade, negotiate, collaborate, lead, and transform in diverse and complex contexts (both physical and digital) and for diverse audiences.
    Relates to: ULO2, Strategic Analysis
  4. [PC 3.2] Demonstrate advanced use of language and argumentation in oral communication, including digital communication, to frame strategic and influential responses to engage, persuade, negotiate, collaborate and lead across diverse and complex contexts (both physical and digital) and for diverse audiences.
    Relates to: ULO4, Strategic Agenda