AYN473 Managing Non-profits and Social Enterprises
To view more information for this unit, select Unit Outline from the list below. Please note the teaching period for which the Unit Outline is relevant.
| Unit code: | AYN473 |
|---|---|
| Equivalent(s): | GSN487 and GSN484 |
| Credit points: | 12 |
| Timetable | Details in HiQ, if available |
| Availabilities |
|
| Domestic tuition unit fee | $4,092 |
| International unit fee | $4,584 |
Unit Outline: Semester 1 2024, Gardens Point, Internal
| Unit code: | AYN473 |
|---|---|
| Credit points: | 12 |
| Equivalent: | GSN487 and GSN484 |
| Assumed Knowledge: | Nil |
| Coordinator: | Jill Lovell | jill.lovell@qut.edu.au |
Overview
This unit introduces the Third Sector sector and explores the demands of being managing human, financial and operational resources and activities. Organisations in this sector address complex and wicked problems, so managers are expected to adopt management theory and strategies which effectively and efficiently create positive outcomes and impact for individuals and communities. This unit explores management theory and practices that focus on, understanding organisational and community problems, building and maintaining social and human capital, and implementing good practice in professional and organisational contexts. Additionally, nonprofit organisations and social enterprises are increasingly seeking new sources of revenue, developing social innovations and programs, and using data to harness insights to drive decision making. This means the need for effective social business planning, strategy, and diverse managerial skills is critical in today’s environment.
Learning Outcomes
On successful completion of this unit you will be able to:
- Identify and report on real world management issues facing nonprofit organisations and social enterprises, and apply appropriate theories and frameworks to investigate issues, including possible causes and effects. HO (2.1), Relates to: PG Business Capabilities: HO (2.1)
- Demonstrate knowledge of socially and ethically responsible business behaviour, trends and key developments in Australia and internationally. SE (5.1, 5.2)
- Develop management responses and solutions to key management issues facing nonprofit organisations and social enterprises, and justify proposed solutions drawing on relevant management theory, practice, legislation, policies and standards of practice. HO (2.1)
- Develop and pitch business ideas designed to achieve social and / or environmental outcomes, and apply reflective thinking and social business planning skills to develop business and marketing strategies tailored to meeting real world issues. PC (3.2), TS (4.1)
Content
- Introduction to the Third Sector including missions and business and operational models and business planning for social change
- Identifying management, leadership, and strategic issues in nonprofit organisations and social enterprises
- Using systems thinking to find, reflect on, and present solutions to address complex management challenges.
- Explore principles of stakeholder engagement and accountability
Learning Approaches
This unit is delivered in a blended format to maximise flexibility for students.
Weekly lectures are presented and recorded to provide a background, introduction and overview to the main topics and perspectives being considered each week. Additionally, readings, cases, additional videos and associated exercises will be made available online. Completing the assigned exercises prior to class is recommended for maximising learning from the unit. These activities may be supplemented with Canvas-based quizzes and related audio-visual content.
All resource materials will be available each week on the Canvas Site, including a recording of the lectures.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form or in consultation
- Indirect: to the whole class
Assessment
Overview
The assessment in this unit aims to support students’ achievement of the learning objectives for both Discipline Knowledge and Other Graduate Capabilities. Assessment has been designed to enable students to identify real-world management business problems faced by managers of nonprofit organisations and social enterprises, and develop appropriate solutions. Additionally, assessment equips students to develop social business proposals and develop pitching and reflective thinking skills.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Business Proposal - Nonprofit or social enterprise
Many organisations (such as charities, nonprofits and social enterprises) are seeking to innovate how they resource or achieve, their mission. This necessitates a search for new revenue sources to supplement fundraising and philanthropy or raise revenue to fund innovative services and products. Alternatively they are looking for new ways of addressing social problems. One solution includes Social Enterprise which delivers both a financial and social return for stakeholders, as well as identifying innovative ways of funding and fulfilling social mission. This assessment requires students to develop a business idea that has a strong commercial and social value proposition. Students will use the Social Enterprise Business Canvas to articulate the idea and how this will meet a social and/or environmental need.
This is an assignment for the purposes of an extension.
Assessment: Identifying a Management Problem and Solution
The purpose of this assessment is for students to identify and investigate a problem of interest and relevance for their professional for-purpose management practice.
The problem will be a specific issue or dilemma facing a for-purpose organisation whether that problem be located inside the organisation itself, in the external business environment, or at the intersection of the two.
The assessment will examine the problem using existing literature to identify the cause and effects of the problem. Then, a management theoretical framework will be used to explain a proposed solution to the problem. This solution will take into account issues such as the regulatory and institutional environment in which the enterprise operates. The solution should also be well grounded in socially and ethically responsible business behaviours.
This is an assignment for the purposes of an extension.
Assessment: Self-reflective pitch
In this assessment students are required to reflect on their own experiences and perspectives during the unit and prepare a pitch that clearly and convincingly explains the importance of management theory and practice. Students are required to reflect on themselves as a manager of a for purpose organisation, and consider the different mindsets and skills required to explore problems and develop solutions in this type of organisation compared to for-profit or public sector organisations. Students must demonstrate their ability to talk about themselves and communicate their ideas to a professional audience.
This is an assignment for the purposes of an extension.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Standards/Competencies
This unit is designed to support your development of the following standards\competencies.
QUT Business Capabilities (Postgraduate)
HO (2.1): Critical Analysis
Relates to: ULO1, Business Proposal - Nonprofit or social enterprise , Identifying a Management Problem and Solution
KS (1.1): Discipline and Professional Practice Knowledge
Relates to: ULO3
KS (1.2): Technical, Technological and Research Skills
Relates to: ULO3
PC (3.2): Professional Communication (Oral)
Relates to: ULO4, Self-reflective pitch
SE (5.1): Ethical and Legal Understanding
Relates to: ULO2, Business Proposal - Nonprofit or social enterprise
SE (5.2): Global Social Responsibility
Relates to: ULO2, Business Proposal - Nonprofit or social enterprise
TS (4.1): Self-Reflection and Accountability
Relates to: ULO4, Self-reflective pitch
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.BS11 Master of Business
- Demonstrate and apply integrated and advanced discipline and professional practice knowledge, including knowledge of relevant research principles and methods.
Relates to: ULO3 - Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues and critically reflect on the responsibilities and impacts of organisations in national and international business contexts.
Relates to: ULO2, Business Proposal - Nonprofit or social enterprise - Apply technical, technological and technical research skills to organise and interpret discipline knowledge, including theory and practice, to investigate business issues.
Relates to: ULO3 - Critically investigate real world business issues and problems drawing on analysis, evaluation and synthesis of discipline knowledge, including theory and practice.
Relates to: ULO1, Business Proposal - Nonprofit or social enterprise , Identifying a Management Problem and Solution - Use information literacy skills and communicate effectively and professionally in oral forms appropriate for diverse purposes, contexts and audiences.
Relates to: ULO4, Self-reflective pitch - Exercise self-reflection and accountability in applying knowledge and skills for own learning and effective practice.
Relates to: ULO4, Self-reflective pitch - Demonstrate and apply knowledge of ethical and legal principles and practices of business in critically analysing and effectively responding to complex business issues.
Relates to: ULO2, Business Proposal - Nonprofit or social enterprise
BS39 Graduate Certificate in Business
- Demonstrate and apply integrated and advanced discipline knowledge, including knowledge of relevant research principles and methods.
Relates to: ULO3 - Apply technical, technological or technical research skills to organise and interpret discipline knowledge, including theory and practice, to investigate business issues.
Relates to: ULO3 - Critically investigate real world business issues and problems drawing on analysis, evaluation and synthesis of discipline knowledge, including theory and practice.
Relates to: ULO1, Business Proposal - Nonprofit or social enterprise , Identifying a Management Problem and Solution - Exercise self-reflection and accountability in applying knowledge and skills for own learning and effective practice.
Relates to: ULO2, ULO4, Self-reflective pitch - Demonstrate and apply knowledge of ethical or legal principles and practices of business in responding to complex business issues.
Relates to: ULO2, ULO4, Business Proposal - Nonprofit or social enterprise
Unit Outline: Semester 1 2024, Online
| Unit code: | AYN473 |
|---|---|
| Credit points: | 12 |
| Equivalent: | GSN487 and GSN484 |
| Assumed Knowledge: | Nil |
Overview
This unit introduces the Third Sector sector and explores the demands of being managing human, financial and operational resources and activities. Organisations in this sector address complex and wicked problems, so managers are expected to adopt management theory and strategies which effectively and efficiently create positive outcomes and impact for individuals and communities. This unit explores management theory and practices that focus on, understanding organisational and community problems, building and maintaining social and human capital, and implementing good practice in professional and organisational contexts. Additionally, nonprofit organisations and social enterprises are increasingly seeking new sources of revenue, developing social innovations and programs, and using data to harness insights to drive decision making. This means the need for effective social business planning, strategy, and diverse managerial skills is critical in today’s environment.
Learning Outcomes
On successful completion of this unit you will be able to:
- Identify and report on real world management issues facing nonprofit organisations and social enterprises, and apply appropriate theories and frameworks to investigate issues, including possible causes and effects. HO (2.1), Relates to: PG Business Capabilities: HO (2.1)
- Demonstrate knowledge of socially and ethically responsible business behaviour, trends and key developments in Australia and internationally. SE (5.1, 5.2)
- Develop management responses and solutions to key management issues facing nonprofit organisations and social enterprises, and justify proposed solutions drawing on relevant management theory, practice, legislation, policies and standards of practice. HO (2.1)
- Develop and pitch business ideas designed to achieve social and / or environmental outcomes, and apply reflective thinking and social business planning skills to develop business and marketing strategies tailored to meeting real world issues. PC (3.2), TS (4.1)
Content
- Introduction to the Third Sector including missions and business and operational models and business planning for social change
- Identifying management, leadership, and strategic issues in nonprofit organisations and social enterprises
- Using systems thinking to find, reflect on, and present solutions to address complex management challenges.
- Explore principles of stakeholder engagement and accountability
Learning Approaches
This unit is delivered in a blended format to maximise flexibility for students.
Weekly lectures are presented and recorded to provide a background, introduction and overview to the main topics and perspectives being considered each week. Additionally, readings, cases, additional videos and associated exercises will be made available online. Completing the assigned exercises prior to class is recommended for maximising learning from the unit. These activities may be supplemented with Canvas-based quizzes and related audio-visual content.
All resource materials will be available each week on the Canvas Site, including a recording of the lectures.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form or in consultation
- Indirect: to the whole class
Assessment
Overview
The assessment in this unit aims to support students’ achievement of the learning objectives for both Discipline Knowledge and Other Graduate Capabilities. Assessment has been designed to enable students to identify real-world management business problems faced by managers of nonprofit organisations and social enterprises, and develop appropriate solutions. Additionally, assessment equips students to develop social business proposals and develop pitching and reflective thinking skills.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Business Proposal - Nonprofit or social enterprise
Many organisations (such as charities, nonprofits and social enterprises) are seeking to innovate how they resource or achieve, their mission. This necessitates a search for new revenue sources to supplement fundraising and philanthropy or raise revenue to fund innovative services and products. Alternatively they are looking for new ways of addressing social problems. One solution includes Social Enterprise which delivers both a financial and social return for stakeholders, as well as identifying innovative ways of funding and fulfilling social mission. This assessment requires students to develop a business idea that has a strong commercial and social value proposition. Students will use the Social Enterprise Business Canvas to articulate the idea and how this will meet a social and/or environmental need.
This is an assignment for the purposes of an extension.
Assessment: Identifying a Management Problem and Solution
The purpose of this assessment is for students to identify and investigate a problem of interest and relevance for their professional for-purpose management practice.
The problem will be a specific issue or dilemma facing a for-purpose organisation whether that problem be located inside the organisation itself, in the external business environment, or at the intersection of the two.
The assessment will examine the problem using existing literature to identify the cause and effects of the problem. Then, a management theoretical framework will be used to explain a proposed solution to the problem. This solution will take into account issues such as the regulatory and institutional environment in which the enterprise operates. The solution should also be well grounded in socially and ethically responsible business behaviours.
This is an assignment for the purposes of an extension.
Assessment: Self-reflective pitch
In this assessment students are required to reflect on their own experiences and perspectives during the unit and prepare a pitch that clearly and convincingly explains the importance of management theory and practice. Students are required to reflect on themselves as a manager of a for purpose organisation, and consider the different mindsets and skills required to explore problems and develop solutions in this type of organisation compared to for-profit or public sector organisations. Students must demonstrate their ability to talk about themselves and communicate their ideas to a professional audience.
This is an assignment for the purposes of an extension.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Standards/Competencies
This unit is designed to support your development of the following standards\competencies.
QUT Business Capabilities (Postgraduate)
HO (2.1): Critical Analysis
Relates to: ULO1, Business Proposal - Nonprofit or social enterprise , Identifying a Management Problem and Solution
KS (1.1): Discipline and Professional Practice Knowledge
Relates to: ULO3
KS (1.2): Technical, Technological and Research Skills
Relates to: ULO3
PC (3.2): Professional Communication (Oral)
Relates to: ULO4, Self-reflective pitch
SE (5.1): Ethical and Legal Understanding
Relates to: ULO2, Business Proposal - Nonprofit or social enterprise
SE (5.2): Global Social Responsibility
Relates to: ULO2, Business Proposal - Nonprofit or social enterprise
TS (4.1): Self-Reflection and Accountability
Relates to: ULO4, Self-reflective pitch
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.BS11 Master of Business
- Demonstrate and apply integrated and advanced discipline and professional practice knowledge, including knowledge of relevant research principles and methods.
Relates to: ULO3 - Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues and critically reflect on the responsibilities and impacts of organisations in national and international business contexts.
Relates to: ULO2, Business Proposal - Nonprofit or social enterprise - Apply technical, technological and technical research skills to organise and interpret discipline knowledge, including theory and practice, to investigate business issues.
Relates to: ULO3 - Critically investigate real world business issues and problems drawing on analysis, evaluation and synthesis of discipline knowledge, including theory and practice.
Relates to: ULO1, Business Proposal - Nonprofit or social enterprise , Identifying a Management Problem and Solution - Use information literacy skills and communicate effectively and professionally in oral forms appropriate for diverse purposes, contexts and audiences.
Relates to: ULO4, Self-reflective pitch - Exercise self-reflection and accountability in applying knowledge and skills for own learning and effective practice.
Relates to: ULO4, Self-reflective pitch - Demonstrate and apply knowledge of ethical and legal principles and practices of business in critically analysing and effectively responding to complex business issues.
Relates to: ULO2, Business Proposal - Nonprofit or social enterprise
BS39 Graduate Certificate in Business
- Demonstrate and apply integrated and advanced discipline knowledge, including knowledge of relevant research principles and methods.
Relates to: ULO3 - Apply technical, technological or technical research skills to organise and interpret discipline knowledge, including theory and practice, to investigate business issues.
Relates to: ULO3 - Critically investigate real world business issues and problems drawing on analysis, evaluation and synthesis of discipline knowledge, including theory and practice.
Relates to: ULO1, Business Proposal - Nonprofit or social enterprise , Identifying a Management Problem and Solution - Exercise self-reflection and accountability in applying knowledge and skills for own learning and effective practice.
Relates to: ULO2, ULO4, Self-reflective pitch - Demonstrate and apply knowledge of ethical or legal principles and practices of business in responding to complex business issues.
Relates to: ULO2, ULO4, Business Proposal - Nonprofit or social enterprise