AMN436 Developing Cultural Intelligence
To view more information for this unit, select Unit Outline from the list below. Please note the teaching period for which the Unit Outline is relevant.
| Unit code: | AMN436 |
|---|---|
| Credit points: | 12 |
| Timetable | Details in HiQ, if available |
| Availabilities |
|
| Domestic tuition unit fee | $4,092 |
| International unit fee | $4,584 |
Unit Outline: Semester 1 2024, Gardens Point, Internal
| Unit code: | AMN436 |
|---|---|
| Credit points: | 12 |
| Coordinators: | Alvin Tan | ac.tan@qut.edu.au |
Overview
In a globalised world, workplaces are increasingly filled with a diverse range of people from different nationalities, ethnicities, and cultural backgrounds. Diverse perspectives create more effective outcomes, yet can also cause misunderstanding, frustration, poor team performance, unintentional offense and lack of trust. This unit introduces Cultural Intelligence (CQ) – the ability to adapt, relate and work effectively with teams across cultures. In this unit students will develop an understanding of the key aspects of CQ by engaging with theoretical frameworks for interpreting differences in cultural behaviour in conjunction with developing skills which can help in responding appropriately and effectively to culturally diverse situations. This unit will be of value to students seeking global careers and those currently working in multicultural team environments.
Learning Outcomes
On successful completion of this unit you will be able to:
- Use the CQ personal profile to develop your cultural intelligence and compare your cultural values with those of others.
- Apply global cultural frameworks to plan for effective multicultural interactions and to navigate diverse cultural settings.
- Critically analyse real world culturally diverse situations and cases using a global mindset, and develop effective business recommendations.
- Reflect on your own cultural intelligence and adapt your behaviour in order to communicate and manage conflict effectively in culturally diverse contexts, and set goals for improving professional practice.
Content
- Cultural intelligence assessment
- Cultural intelligence assessment development plan
- Cultural value dimensions
- Interest, drive, and motivation to adapt interculturally
- Awareness and ability to plan considering one’s cultural understanding
- Adaptability when relating and working in culturally diverse environments
- The CQ assessment tool – which evaluates effectiveness in diverse situations by measuring capabilities in four distinct areas:
- CQ Motivation – to interact with people from culturally diverse environments;
- CQ Knowledge – of the similarities and differences across cultures;
- CQ Strategy – an ability to purposefully plan interactions and;
- CQ Action – an ability to adapt and flex when interactions don’t go according to plan.
QUT Business Capabilities (Postgraduate)
The content and assessment in this unit are aligned to a selection of the following set of QUT Business Capabilities, also known as Assurance of Learning Goals (AoLs). Developing these capabilities will assist you to meet the desired graduate outcomes set at QUT and equip you with the knowledge and skills to succeed in your chosen career.
Knowledge & Technical Skills (KS)
1.1 Demonstrate and apply integrated and advanced discipline and professional practice knowledge, including knowledge of relevant research principles and methods.
1.2 Apply technical, technological and technical research skills to organise and interpret discipline knowledge, including theory and practice, to investigate business issues.
Higher Order Thinking Skills (HO)
2.1 Critically investigate real world business issues and problems drawing on analysis, evaluation and synthesis of discipline knowledge, including theory and practice.
2.2 Exercise creativity and intellectual independence and make informed decisions and judgements in planning, designing, and executing strategic and research-based responses to address real world issues and problems.
Professional Communication (PC)
3.1 Use information literacy skills and communicate effectively and professionally in written forms and using media appropriate for diverse purposes, contexts and audiences.
3.2 Use information literacy skills and communicate effectively and professionally in oral forms appropriate for diverse purposes, contexts and audiences.
Teamwork & Self (TS)
4.1 Exercise self-reflection and accountability in applying knowledge and skills for own learning and effective practice.
4.2 Apply teamwork knowledge and skills for effective collaboration across a range of complex activities and contexts.
Social, Ethical & Global Understanding (SE)
5.1 Demonstrate and apply knowledge of ethical and legal principles and practices of business in critically analysing and effectively responding to complex business issues.
5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues and critically reflect on the responsibilities and impacts of organisations in national and international business contexts.
Learning Approaches
The unit is delivered via a weekly two-hour lecture and a fortnightly two-hour tutorial to inform, engage and promote awareness and improvement of CQ. Sessions will be interactive online and offline, and require prior reading and thinking about topics, issues and examples. Students will complete a cultural intelligence assessment at the commencement of the unit, and again at the completion of the unit. The research-based CQ assessment tool examines skills and capabilities and cultural value orientations against worldwide benchmarks and norms.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form or in consultation
- Indirect: to the whole class
Assessment
Overview
Students may be required to attend campus or an assessment centre for the purposes of assessment, regardless of the attendance mode for the unit.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: CQ Development Plan
Explain and apply CQ personal profile to yourself and develop goals for personal CQ improvement.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): PC (3.1), TS (4.1), SE (5.2)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: CQ Reflection and Case Study
Critically reflect on your CQ growth and how it informs your professional development.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.2), PC (3.1), TS (4.1), SE (5.2)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Recommended text(s)
Liu, S, Volcic, A., & Gallois, C (2023). Introducing Intercultural Communication Global Cultures and Contexts, Fourth Edition. Los Angeles: SAGE Publications Ltd.
Risk Assessment Statement
There are no out-of-the ordinary risks associated with this unit. You should, however, familiarise yourself with evacuation procedures operating in the buildings in which you attend classes and take the time to view the Emergency video.
Unit Outline: Semester 1 2024, Online
| Unit code: | AMN436 |
|---|---|
| Credit points: | 12 |
Overview
In a globalised world, workplaces are increasingly filled with a diverse range of people from different nationalities, ethnicities, and cultural backgrounds. Diverse perspectives create more effective outcomes, yet can also cause misunderstanding, frustration, poor team performance, unintentional offense and lack of trust. This unit introduces Cultural Intelligence (CQ) – the ability to adapt, relate and work effectively with teams across cultures. In this unit students will develop an understanding of the key aspects of CQ by engaging with theoretical frameworks for interpreting differences in cultural behaviour in conjunction with developing skills which can help in responding appropriately and effectively to culturally diverse situations. This unit will be of value to students seeking global careers and those currently working in multicultural team environments.
Learning Outcomes
On successful completion of this unit you will be able to:
- Use the CQ personal profile to develop your cultural intelligence and compare your cultural values with those of others.
- Apply global cultural frameworks to plan for effective multicultural interactions and to navigate diverse cultural settings.
- Critically analyse real world culturally diverse situations and cases using a global mindset, and develop effective business recommendations.
- Reflect on your own cultural intelligence and adapt your behaviour in order to communicate and manage conflict effectively in culturally diverse contexts, and set goals for improving professional practice.
Content
- Cultural intelligence assessment
- Cultural intelligence assessment development plan
- Cultural value dimensions
- Interest, drive, and motivation to adapt interculturally
- Awareness and ability to plan considering one’s cultural understanding
- Adaptability when relating and working in culturally diverse environments
- The CQ assessment tool – which evaluates effectiveness in diverse situations by measuring capabilities in four distinct areas:
- CQ Motivation – to interact with people from culturally diverse environments;
- CQ Knowledge – of the similarities and differences across cultures;
- CQ Strategy – an ability to purposefully plan interactions and;
- CQ Action – an ability to adapt and flex when interactions don’t go according to plan.
QUT Business Capabilities (Postgraduate)
The content and assessment in this unit are aligned to a selection of the following set of QUT Business Capabilities, also known as Assurance of Learning Goals (AoLs). Developing these capabilities will assist you to meet the desired graduate outcomes set at QUT and equip you with the knowledge and skills to succeed in your chosen career.
Knowledge & Technical Skills (KS)
1.1 Demonstrate and apply integrated and advanced discipline and professional practice knowledge, including knowledge of relevant research principles and methods.
1.2 Apply technical, technological and technical research skills to organise and interpret discipline knowledge, including theory and practice, to investigate business issues.
Higher Order Thinking Skills (HO)
2.1 Critically investigate real world business issues and problems drawing on analysis, evaluation and synthesis of discipline knowledge, including theory and practice.
2.2 Exercise creativity and intellectual independence and make informed decisions and judgements in planning, designing, and executing strategic and research-based responses to address real world issues and problems.
Professional Communication (PC)
3.1 Use information literacy skills and communicate effectively and professionally in written forms and using media appropriate for diverse purposes, contexts and audiences.
3.2 Use information literacy skills and communicate effectively and professionally in oral forms appropriate for diverse purposes, contexts and audiences.
Teamwork & Self (TS)
4.1 Exercise self-reflection and accountability in applying knowledge and skills for own learning and effective practice.
4.2 Apply teamwork knowledge and skills for effective collaboration across a range of complex activities and contexts.
Social, Ethical & Global Understanding (SE)
5.1 Demonstrate and apply knowledge of ethical and legal principles and practices of business in critically analysing and effectively responding to complex business issues.
5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues and critically reflect on the responsibilities and impacts of organisations in national and international business contexts.
Learning Approaches
The unit is delivered via a weekly two-hour lecture and a fortnightly two-hour tutorial to inform, engage and promote awareness and improvement of CQ. Sessions will be interactive online and offline, and require prior reading and thinking about topics, issues and examples. Students will complete a cultural intelligence assessment at the commencement of the unit, and again at the completion of the unit. The research-based CQ assessment tool examines skills and capabilities and cultural value orientations against worldwide benchmarks and norms.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form or in consultation
- Indirect: to the whole class
Assessment
Overview
Students may be required to attend campus or an assessment centre for the purposes of assessment, regardless of the attendance mode for the unit.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: CQ Development Plan
Explain and apply CQ personal profile to yourself and develop goals for personal CQ improvement.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): PC (3.1), TS (4.1), SE (5.2)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: CQ Reflection and Case Study
Critically reflect on your CQ growth and how it informs your professional development.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.2), PC (3.1), TS (4.1), SE (5.2)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Recommended text(s)
Liu, S, Volcic, A., & Gallois, C (2023). Introducing Intercultural Communication Global Cultures and Contexts, Fourth Edition. Los Angeles: SAGE Publications Ltd.
Risk Assessment Statement
There are no out-of-the ordinary risks associated with this unit. You should, however, familiarise yourself with evacuation procedures operating in the buildings in which you attend classes and take the time to view the Emergency video.
Unit Outline: Semester 2 2024, Gardens Point, Internal
| Unit code: | AMN436 |
|---|---|
| Credit points: | 12 |
| Coordinators: | Charmaine Glavas | charmaine.glavas@qut.edu.au |
Overview
In a globalised world, workplaces are increasingly filled with a diverse range of people from different nationalities, ethnicities, and cultural backgrounds. Diverse perspectives create more effective outcomes, yet can also cause misunderstanding, frustration, poor team performance, unintentional offense and lack of trust. This unit introduces Cultural Intelligence (CQ) – the ability to adapt, relate and work effectively with teams across cultures. In this unit students will develop an understanding of the key aspects of CQ by engaging with theoretical frameworks for interpreting differences in cultural behaviour in conjunction with developing skills which can help in responding appropriately and effectively to culturally diverse situations. This unit will be of value to students seeking global careers and those currently working in multicultural team environments.
Learning Outcomes
On successful completion of this unit you will be able to:
- Use the CQ personal profile to develop your cultural intelligence and compare your cultural values with those of others.
- Apply global cultural frameworks to plan for effective multicultural interactions and to navigate diverse cultural settings.
- Critically analyse real world culturally diverse situations and cases using a global mindset, and develop effective business recommendations.
- Reflect on your own cultural intelligence and adapt your behaviour in order to communicate and manage conflict effectively in culturally diverse contexts, and set goals for improving professional practice.
Content
- Cultural intelligence assessment
- Cultural intelligence assessment development plan
- Cultural value dimensions
- Interest, drive, and motivation to adapt interculturally
- Awareness and ability to plan considering one’s cultural understanding
- Adaptability when relating and working in culturally diverse environments
- The CQ assessment tool – which evaluates effectiveness in diverse situations by measuring capabilities in four distinct areas:
- CQ Motivation – to interact with people from culturally diverse environments;
- CQ Knowledge – of the similarities and differences across cultures;
- CQ Strategy – an ability to purposefully plan interactions and;
- CQ Action – an ability to adapt and flex when interactions don’t go according to plan.
QUT Business Capabilities (Postgraduate)
The content and assessment in this unit are aligned to a selection of the following set of QUT Business Capabilities, also known as Assurance of Learning Goals (AoLs). Developing these capabilities will assist you to meet the desired graduate outcomes set at QUT and equip you with the knowledge and skills to succeed in your chosen career.
Knowledge & Technical Skills (KS)
1.1 Demonstrate and apply integrated and advanced discipline and professional practice knowledge, including knowledge of relevant research principles and methods.
1.2 Apply technical, technological and technical research skills to organise and interpret discipline knowledge, including theory and practice, to investigate business issues.
Higher Order Thinking Skills (HO)
2.1 Critically investigate real world business issues and problems drawing on analysis, evaluation and synthesis of discipline knowledge, including theory and practice.
2.2 Exercise creativity and intellectual independence and make informed decisions and judgements in planning, designing, and executing strategic and research-based responses to address real world issues and problems.
Professional Communication (PC)
3.1 Use information literacy skills and communicate effectively and professionally in written forms and using media appropriate for diverse purposes, contexts and audiences.
3.2 Use information literacy skills and communicate effectively and professionally in oral forms appropriate for diverse purposes, contexts and audiences.
Teamwork & Self (TS)
4.1 Exercise self-reflection and accountability in applying knowledge and skills for own learning and effective practice.
4.2 Apply teamwork knowledge and skills for effective collaboration across a range of complex activities and contexts.
Social, Ethical & Global Understanding (SE)
5.1 Demonstrate and apply knowledge of ethical and legal principles and practices of business in critically analysing and effectively responding to complex business issues.
5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues and critically reflect on the responsibilities and impacts of organisations in national and international business contexts.
Learning Approaches
The unit is delivered via a weekly two-hour lecture and a fortnightly two-hour tutorial to inform, engage and promote awareness and improvement of CQ. Sessions will be interactive online and offline, and require prior reading and thinking about topics, issues and examples. Students will complete a cultural intelligence assessment at the commencement of the unit, and again at the completion of the unit. The research-based CQ assessment tool examines skills and capabilities and cultural value orientations against worldwide benchmarks and norms.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form or in consultation
- Indirect: to the whole class
Assessment
Overview
Students may be required to attend campus or an assessment centre for the purposes of assessment, regardless of the attendance mode for the unit.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: CQ Development Plan
Explain and apply CQ personal profile to yourself and develop goals for personal CQ improvement.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): PC (3.1), TS (4.1), SE (5.2)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: CQ Reflection and Case Study
Critically reflect on your CQ growth and how it informs your professional development.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.2), PC (3.1), TS (4.1), SE (5.2)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Recommended text(s)
Liu, S, Volcic, A., & Gallois, C (2023). Introducing Intercultural Communication Global Cultures and Contexts, Fourth Edition. Los Angeles: SAGE Publications Ltd.
Risk Assessment Statement
There are no out-of-the ordinary risks associated with this unit. You should, however, familiarise yourself with evacuation procedures operating in the buildings in which you attend classes and take the time to view the Emergency video.
Unit Outline: Semester 2 2024, Online
| Unit code: | AMN436 |
|---|---|
| Credit points: | 12 |
Overview
In a globalised world, workplaces are increasingly filled with a diverse range of people from different nationalities, ethnicities, and cultural backgrounds. Diverse perspectives create more effective outcomes, yet can also cause misunderstanding, frustration, poor team performance, unintentional offense and lack of trust. This unit introduces Cultural Intelligence (CQ) – the ability to adapt, relate and work effectively with teams across cultures. In this unit students will develop an understanding of the key aspects of CQ by engaging with theoretical frameworks for interpreting differences in cultural behaviour in conjunction with developing skills which can help in responding appropriately and effectively to culturally diverse situations. This unit will be of value to students seeking global careers and those currently working in multicultural team environments.
Learning Outcomes
On successful completion of this unit you will be able to:
- Use the CQ personal profile to develop your cultural intelligence and compare your cultural values with those of others.
- Apply global cultural frameworks to plan for effective multicultural interactions and to navigate diverse cultural settings.
- Critically analyse real world culturally diverse situations and cases using a global mindset, and develop effective business recommendations.
- Reflect on your own cultural intelligence and adapt your behaviour in order to communicate and manage conflict effectively in culturally diverse contexts, and set goals for improving professional practice.
Content
- Cultural intelligence assessment
- Cultural intelligence assessment development plan
- Cultural value dimensions
- Interest, drive, and motivation to adapt interculturally
- Awareness and ability to plan considering one’s cultural understanding
- Adaptability when relating and working in culturally diverse environments
- The CQ assessment tool – which evaluates effectiveness in diverse situations by measuring capabilities in four distinct areas:
- CQ Motivation – to interact with people from culturally diverse environments;
- CQ Knowledge – of the similarities and differences across cultures;
- CQ Strategy – an ability to purposefully plan interactions and;
- CQ Action – an ability to adapt and flex when interactions don’t go according to plan.
QUT Business Capabilities (Postgraduate)
The content and assessment in this unit are aligned to a selection of the following set of QUT Business Capabilities, also known as Assurance of Learning Goals (AoLs). Developing these capabilities will assist you to meet the desired graduate outcomes set at QUT and equip you with the knowledge and skills to succeed in your chosen career.
Knowledge & Technical Skills (KS)
1.1 Demonstrate and apply integrated and advanced discipline and professional practice knowledge, including knowledge of relevant research principles and methods.
1.2 Apply technical, technological and technical research skills to organise and interpret discipline knowledge, including theory and practice, to investigate business issues.
Higher Order Thinking Skills (HO)
2.1 Critically investigate real world business issues and problems drawing on analysis, evaluation and synthesis of discipline knowledge, including theory and practice.
2.2 Exercise creativity and intellectual independence and make informed decisions and judgements in planning, designing, and executing strategic and research-based responses to address real world issues and problems.
Professional Communication (PC)
3.1 Use information literacy skills and communicate effectively and professionally in written forms and using media appropriate for diverse purposes, contexts and audiences.
3.2 Use information literacy skills and communicate effectively and professionally in oral forms appropriate for diverse purposes, contexts and audiences.
Teamwork & Self (TS)
4.1 Exercise self-reflection and accountability in applying knowledge and skills for own learning and effective practice.
4.2 Apply teamwork knowledge and skills for effective collaboration across a range of complex activities and contexts.
Social, Ethical & Global Understanding (SE)
5.1 Demonstrate and apply knowledge of ethical and legal principles and practices of business in critically analysing and effectively responding to complex business issues.
5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues and critically reflect on the responsibilities and impacts of organisations in national and international business contexts.
Learning Approaches
The unit is delivered via a weekly two-hour lecture and a fortnightly two-hour tutorial to inform, engage and promote awareness and improvement of CQ. Sessions will be interactive online and offline, and require prior reading and thinking about topics, issues and examples. Students will complete a cultural intelligence assessment at the commencement of the unit, and again at the completion of the unit. The research-based CQ assessment tool examines skills and capabilities and cultural value orientations against worldwide benchmarks and norms.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form or in consultation
- Indirect: to the whole class
Assessment
Overview
Students may be required to attend campus or an assessment centre for the purposes of assessment, regardless of the attendance mode for the unit.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: CQ Development Plan
Explain and apply CQ personal profile to yourself and develop goals for personal CQ improvement.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): PC (3.1), TS (4.1), SE (5.2)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: CQ Reflection and Case Study
Critically reflect on your CQ growth and how it informs your professional development.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.2), PC (3.1), TS (4.1), SE (5.2)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Recommended text(s)
Liu, S, Volcic, A., & Gallois, C (2023). Introducing Intercultural Communication Global Cultures and Contexts, Fourth Edition. Los Angeles: SAGE Publications Ltd.
Risk Assessment Statement
There are no out-of-the ordinary risks associated with this unit. You should, however, familiarise yourself with evacuation procedures operating in the buildings in which you attend classes and take the time to view the Emergency video.