AMB120 Bridging Cultures
To view more information for this unit, select Unit Outline from the list below. Please note the teaching period for which the Unit Outline is relevant.
| Unit code: | AMB120 |
|---|---|
| Prerequisite(s): | Completion of 96 credit points or more of study |
| Antirequisite(s): | AMB390 |
| Credit points: | 12 |
| Timetable | Details in HiQ, if available |
| Availabilities |
|
| CSP student contribution | $2,040 |
| Pre-2021 CSP student contribution | $1,597 The pre-2021 commonwealth supported place (CSP) contribution amount only applies to students enrolled in a course prior to 2021. To learn more, visit our Understanding your fees page. |
| Domestic tuition unit fee | $3,024 |
| International unit fee | $4,176 |
Unit Outline: Semester 1 2024, Gardens Point, Internal
| Unit code: | AMB120 |
|---|---|
| Credit points: | 12 |
| Pre-requisite: | Completion of 96 credit points or more of study |
| Anti-requisite: | AMB390 |
| Coordinator: | Charmaine Glavas | charmaine.glavas@qut.edu.au |
Overview
Understand the skills, behaviours and attitudes required to work effectively with people from different cultural backgrounds, and develop practical strategies to interpret difference and respond appropriately in culturally diverse situations. Our increasingly globalised workplaces need graduates with awareness, understanding, sensitivity to, and an ability to deal with cultural diversity. The knowledge and skills developed in this unit are particularly valuable for a range of international exchange students: those planning an outbound program and those already inbound, for shorter programs or full degrees at QUT. Students with an interest in intercultural communication and those who are learning or have learned a second language will also benefit from this unit.
Learning Outcomes
On successful completion of this unit you will be able to:
- Identify factors (knowledge, attitudes and skills) which can influence the effectiveness of communication in a range of cultural settings and with those from diverse cultural backgrounds.
- Explain how these factors contribute to the complexities of communicating with individuals, groups and organisations from other cultures.
- Implement appropriate processes and behaviours to communicate effectively in a range of cultural settings and audiences and with those from diverse cultural backgrounds.
- Evaluate the capabilities and limitations that you and others bring to interactions in varying cultural contexts.
- Reflect on the importance of intercultural knowledge and skills with reference to your chosen business discipline.
Content
- Cultural intelligence and intercultural communication
- Definitions of culture - visible and invisible
- Impediments to effective intercultural communication - ethnocentrism, stereotyping, prejudice
- Dimensions of cultural patterns - power, time, directness, high and low context, face, politeness
- Language and culture - variations in communication function
- Communication styles
- Non-verbal communication
- Case studies in culture
- Study, work and life internationally
- Strategies to develop cultural intelligence
- Adapting to different cultures - transitions, culture shock
QUT Business Capabilities (Undergraduate)
The content and assessment in this unit are aligned to a selection of the following set of QUT Business Capabilities, also known as Assurance of Learning Goals (AoLs). Developing these capabilities will assist you to meet the desired graduate outcomes set at QUT and equip you with the knowledge and skills to succeed in your chosen career.
Knowledge and Technological Skills (KS)
1.1 Demonstrate and apply integrated discipline (including technical) knowledge across the broad field of business with depth in one or more core business disciplines.
1.2 Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Higher Order Thinking (HO)
2.1 Investigate real world business issues and situations through the effective analysis, evaluation and synthesis of theory and practice.
2.2 Exercise independent judgement and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Professional Communication (PC)
3.1 Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
3.2 Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Teamwork and Self (TS)
4.1 Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
4.2 Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Social, Ethical and Global Understanding (SE)
5.1 Demonstrate and apply knowledge of ethical and legal principles and practices in analysing and responding to business issues.
5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Learning Approaches
There will be a two-hour lecture and one-hour tutorial each week which aims to both inform and engage learners with concepts relevant to developing cultural intelligence. Sessions will be interactive and require prior reading and thinking about topics, issues and examples. Students will complete a cultural intelligence self-assessment at the commencement of the unit, and again at the completion of an international study. The self-assessment examines capabilities and cultural value orientation against worldwide benchmarks and norms.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form or in consultation
- Indirect: to the whole class
Assessment
Overview
Students may be required to attend campus or an assessment centre for the purposes of assessment, regardless of the attendance mode for the unit.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Cultural Intelligence Report
Each student prepares a report focused on cultural intelligence (CQ) and its assessment, theoretical background and application to transitions between cultures. The second part of the report involves a reflection on personal development on CQ assessment scores obtained at the beginning of the semester.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.1), PC (3.1), TS (4.1)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: Case Study
Each student prepares a written case study which identifies cross-cultural issues, discusses relevant theories, concepts and frameworks from the unit and identifies a culturally intelligent way of dealing with the issues presented.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.1, 2.2), PC (3.1), TS (4.1)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Recommended text(s)
Liu, S, Volčič, Z & Gallois, C. (2023). Introducing Intercultural Communication: Global Cultures and Contexts. Fourth Edition. London: Sage Publishing.
Other
A range of other resources, including online videos, will be provided on the Canvas site or viewed in lectures and tutorials.
Risk Assessment Statement
There are no out-of-the-ordinary risks associated with lectures or tutorials in this unit. You should, however, familiarise yourself with evacuation procedures operating in the buildings in which you attend classes and take the time to
view the Emergency video.
Standards/Competencies
This unit is designed to support your development of the following standards\competencies.
QUT Business Capabilities (Undergraduate)
HO (2.1): Critical Analysis
Relates to: Cultural Intelligence Report, Case Study
HO (2.2): Independent Judgement and Decision-Making
Relates to: Case Study
PC (3.1): Professional Communication (Written)
Relates to: Cultural Intelligence Report, Case Study
TS (4.1): Self-Reflection and Accountability
Relates to: Cultural Intelligence Report, Case Study
Unit Outline: Semester 1 2024, Online
| Unit code: | AMB120 |
|---|---|
| Credit points: | 12 |
| Pre-requisite: | Completion of 96 credit points or more of study |
| Anti-requisite: | AMB390 |
Overview
Understand the skills, behaviours and attitudes required to work effectively with people from different cultural backgrounds, and develop practical strategies to interpret difference and respond appropriately in culturally diverse situations. Our increasingly globalised workplaces need graduates with awareness, understanding, sensitivity to, and an ability to deal with cultural diversity. The knowledge and skills developed in this unit are particularly valuable for a range of international exchange students: those planning an outbound program and those already inbound, for shorter programs or full degrees at QUT. Students with an interest in intercultural communication and those who are learning or have learned a second language will also benefit from this unit.
Learning Outcomes
On successful completion of this unit you will be able to:
- Identify factors (knowledge, attitudes and skills) which can influence the effectiveness of communication in a range of cultural settings and with those from diverse cultural backgrounds.
- Explain how these factors contribute to the complexities of communicating with individuals, groups and organisations from other cultures.
- Implement appropriate processes and behaviours to communicate effectively in a range of cultural settings and audiences and with those from diverse cultural backgrounds.
- Evaluate the capabilities and limitations that you and others bring to interactions in varying cultural contexts.
- Reflect on the importance of intercultural knowledge and skills with reference to your chosen business discipline.
Content
- Cultural intelligence and intercultural communication
- Definitions of culture - visible and invisible
- Impediments to effective intercultural communication - ethnocentrism, stereotyping, prejudice
- Dimensions of cultural patterns - power, time, directness, high and low context, face, politeness
- Language and culture - variations in communication function
- Communication styles
- Non-verbal communication
- Case studies in culture
- Study, work and life internationally
- Strategies to develop cultural intelligence
- Adapting to different cultures - transitions, culture shock
QUT Business Capabilities (Undergraduate)
The content and assessment in this unit are aligned to a selection of the following set of QUT Business Capabilities, also known as Assurance of Learning Goals (AoLs). Developing these capabilities will assist you to meet the desired graduate outcomes set at QUT and equip you with the knowledge and skills to succeed in your chosen career.
Knowledge and Technological Skills (KS)
1.1 Demonstrate and apply integrated discipline (including technical) knowledge across the broad field of business with depth in one or more core business disciplines.
1.2 Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Higher Order Thinking (HO)
2.1 Investigate real world business issues and situations through the effective analysis, evaluation and synthesis of theory and practice.
2.2 Exercise independent judgement and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Professional Communication (PC)
3.1 Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
3.2 Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Teamwork and Self (TS)
4.1 Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
4.2 Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Social, Ethical and Global Understanding (SE)
5.1 Demonstrate and apply knowledge of ethical and legal principles and practices in analysing and responding to business issues.
5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Learning Approaches
There will be a two-hour lecture and one-hour tutorial each week which aims to both inform and engage learners with concepts relevant to developing cultural intelligence. Sessions will be interactive and require prior reading and thinking about topics, issues and examples. Students will complete a cultural intelligence self-assessment at the commencement of the unit, and again at the completion of an international study. The self-assessment examines capabilities and cultural value orientation against worldwide benchmarks and norms.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form or in consultation
- Indirect: to the whole class
Assessment
Overview
Students may be required to attend campus or an assessment centre for the purposes of assessment, regardless of the attendance mode for the unit.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Cultural Intelligence Report
Each student prepares a report focused on cultural intelligence (CQ) and its assessment, theoretical background and application to transitions between cultures. The second part of the report involves a reflection on personal development on CQ assessment scores obtained at the beginning of the semester.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.1), PC (3.1), TS (4.1)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: Case Study
Each student prepares a written case study which identifies cross-cultural issues, discusses relevant theories, concepts and frameworks from the unit and identifies a culturally intelligent way of dealing with the issues presented.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.1, 2.2), PC (3.1), TS (4.1)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Recommended text(s)
Liu, S, Volčič, Z & Gallois, C. (2023). Introducing Intercultural Communication: Global Cultures and Contexts. Fourth Edition. London: Sage Publishing.
Other
A range of other resources, including online videos, will be provided on the Canvas site or viewed in lectures and tutorials.
Risk Assessment Statement
There are no out-of-the-ordinary risks associated with lectures or tutorials in this unit. You should, however, familiarise yourself with evacuation procedures operating in the buildings in which you attend classes and take the time to
view the Emergency video.
Standards/Competencies
This unit is designed to support your development of the following standards\competencies.
QUT Business Capabilities (Undergraduate)
HO (2.1): Critical Analysis
Relates to: Cultural Intelligence Report, Case Study
HO (2.2): Independent Judgement and Decision-Making
Relates to: Case Study
PC (3.1): Professional Communication (Written)
Relates to: Cultural Intelligence Report, Case Study
TS (4.1): Self-Reflection and Accountability
Relates to: Cultural Intelligence Report, Case Study
Unit Outline: Semester 2 2024, Gardens Point, Internal
| Unit code: | AMB120 |
|---|---|
| Credit points: | 12 |
| Pre-requisite: | Completion of 96 credit points or more of study |
| Anti-requisite: | AMB390 |
| Coordinator: | Charmaine Glavas | charmaine.glavas@qut.edu.au |
Overview
Understand the skills, behaviours and attitudes required to work effectively with people from different cultural backgrounds, and develop practical strategies to interpret difference and respond appropriately in culturally diverse situations. Our increasingly globalised workplaces need graduates with awareness, understanding, sensitivity to, and an ability to deal with cultural diversity. The knowledge and skills developed in this unit are particularly valuable for a range of international exchange students: those planning an outbound program and those already inbound, for shorter programs or full degrees at QUT. Students with an interest in intercultural communication and those who are learning or have learned a second language will also benefit from this unit.
Learning Outcomes
On successful completion of this unit you will be able to:
- Identify factors (knowledge, attitudes and skills) which can influence the effectiveness of communication in a range of cultural settings and with those from diverse cultural backgrounds.
- Explain how these factors contribute to the complexities of communicating with individuals, groups and organisations from other cultures.
- Implement appropriate processes and behaviours to communicate effectively in a range of cultural settings and audiences and with those from diverse cultural backgrounds.
- Evaluate the capabilities and limitations that you and others bring to interactions in varying cultural contexts.
- Reflect on the importance of intercultural knowledge and skills with reference to your chosen business discipline.
Content
- Cultural intelligence and intercultural communication
- Definitions of culture - visible and invisible
- Impediments to effective intercultural communication - ethnocentrism, stereotyping, prejudice
- Dimensions of cultural patterns - power, time, directness, high and low context, face, politeness
- Language and culture - variations in communication function
- Communication styles
- Non-verbal communication
- Case studies in culture
- Study, work and life internationally
- Strategies to develop cultural intelligence
- Adapting to different cultures - transitions, culture shock
QUT Business Capabilities (Undergraduate)
The content and assessment in this unit are aligned to a selection of the following set of QUT Business Capabilities, also known as Assurance of Learning Goals (AoLs). Developing these capabilities will assist you to meet the desired graduate outcomes set at QUT and equip you with the knowledge and skills to succeed in your chosen career.
Knowledge and Technological Skills (KS)
1.1 Demonstrate and apply integrated discipline (including technical) knowledge across the broad field of business with depth in one or more core business disciplines.
1.2 Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Higher Order Thinking (HO)
2.1 Investigate real world business issues and situations through the effective analysis, evaluation and synthesis of theory and practice.
2.2 Exercise independent judgement and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Professional Communication (PC)
3.1 Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
3.2 Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Teamwork and Self (TS)
4.1 Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
4.2 Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Social, Ethical and Global Understanding (SE)
5.1 Demonstrate and apply knowledge of ethical and legal principles and practices in analysing and responding to business issues.
5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Learning Approaches
There will be a two-hour lecture and one-hour tutorial each week which aims to both inform and engage learners with concepts relevant to developing cultural intelligence. Sessions will be interactive and require prior reading and thinking about topics, issues and examples. Students will complete a cultural intelligence self-assessment at the commencement of the unit, and again at the completion of an international study. The self-assessment examines capabilities and cultural value orientation against worldwide benchmarks and norms.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form or in consultation
- Indirect: to the whole class
Assessment
Overview
Students may be required to attend campus or an assessment centre for the purposes of assessment, regardless of the attendance mode for the unit.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Cultural Intelligence Report
Each student prepares a report focused on cultural intelligence (CQ) and its assessment, theoretical background and application to transitions between cultures. The second part of the report involves a reflection on personal development on CQ assessment scores obtained at the beginning of the semester.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.1), PC (3.1), TS (4.1)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: Case Study
Each student prepares a written case study which identifies cross-cultural issues, discusses relevant theories, concepts and frameworks from the unit and identifies a culturally intelligent way of dealing with the issues presented.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.1, 2.2), PC (3.1), TS (4.1)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Recommended text(s)
Liu, S, Volčič, Z & Gallois, C. (2023). Introducing Intercultural Communication: Global Cultures and Contexts. Fourth Edition. London: Sage Publishing.
Other
A range of other resources, including online videos, will be provided on the Canvas site or viewed in lectures and tutorials.
Risk Assessment Statement
There are no out-of-the-ordinary risks associated with lectures or tutorials in this unit. You should, however, familiarise yourself with evacuation procedures operating in the buildings in which you attend classes and take the time to
view the Emergency video.
Standards/Competencies
This unit is designed to support your development of the following standards\competencies.
QUT Business Capabilities (Undergraduate)
HO (2.1): Critical Analysis
Relates to: Cultural Intelligence Report, Case Study
HO (2.2): Independent Judgement and Decision-Making
Relates to: Case Study
PC (3.1): Professional Communication (Written)
Relates to: Cultural Intelligence Report, Case Study
TS (4.1): Self-Reflection and Accountability
Relates to: Cultural Intelligence Report, Case Study
Unit Outline: Semester 2 2024, Online
| Unit code: | AMB120 |
|---|---|
| Credit points: | 12 |
| Pre-requisite: | Completion of 96 credit points or more of study |
| Anti-requisite: | AMB390 |
Overview
Understand the skills, behaviours and attitudes required to work effectively with people from different cultural backgrounds, and develop practical strategies to interpret difference and respond appropriately in culturally diverse situations. Our increasingly globalised workplaces need graduates with awareness, understanding, sensitivity to, and an ability to deal with cultural diversity. The knowledge and skills developed in this unit are particularly valuable for a range of international exchange students: those planning an outbound program and those already inbound, for shorter programs or full degrees at QUT. Students with an interest in intercultural communication and those who are learning or have learned a second language will also benefit from this unit.
Learning Outcomes
On successful completion of this unit you will be able to:
- Identify factors (knowledge, attitudes and skills) which can influence the effectiveness of communication in a range of cultural settings and with those from diverse cultural backgrounds.
- Explain how these factors contribute to the complexities of communicating with individuals, groups and organisations from other cultures.
- Implement appropriate processes and behaviours to communicate effectively in a range of cultural settings and audiences and with those from diverse cultural backgrounds.
- Evaluate the capabilities and limitations that you and others bring to interactions in varying cultural contexts.
- Reflect on the importance of intercultural knowledge and skills with reference to your chosen business discipline.
Content
- Cultural intelligence and intercultural communication
- Definitions of culture - visible and invisible
- Impediments to effective intercultural communication - ethnocentrism, stereotyping, prejudice
- Dimensions of cultural patterns - power, time, directness, high and low context, face, politeness
- Language and culture - variations in communication function
- Communication styles
- Non-verbal communication
- Case studies in culture
- Study, work and life internationally
- Strategies to develop cultural intelligence
- Adapting to different cultures - transitions, culture shock
QUT Business Capabilities (Undergraduate)
The content and assessment in this unit are aligned to a selection of the following set of QUT Business Capabilities, also known as Assurance of Learning Goals (AoLs). Developing these capabilities will assist you to meet the desired graduate outcomes set at QUT and equip you with the knowledge and skills to succeed in your chosen career.
Knowledge and Technological Skills (KS)
1.1 Demonstrate and apply integrated discipline (including technical) knowledge across the broad field of business with depth in one or more core business disciplines.
1.2 Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Higher Order Thinking (HO)
2.1 Investigate real world business issues and situations through the effective analysis, evaluation and synthesis of theory and practice.
2.2 Exercise independent judgement and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Professional Communication (PC)
3.1 Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
3.2 Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Teamwork and Self (TS)
4.1 Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
4.2 Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Social, Ethical and Global Understanding (SE)
5.1 Demonstrate and apply knowledge of ethical and legal principles and practices in analysing and responding to business issues.
5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Learning Approaches
There will be a two-hour lecture and one-hour tutorial each week which aims to both inform and engage learners with concepts relevant to developing cultural intelligence. Sessions will be interactive and require prior reading and thinking about topics, issues and examples. Students will complete a cultural intelligence self-assessment at the commencement of the unit, and again at the completion of an international study. The self-assessment examines capabilities and cultural value orientation against worldwide benchmarks and norms.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form or in consultation
- Indirect: to the whole class
Assessment
Overview
Students may be required to attend campus or an assessment centre for the purposes of assessment, regardless of the attendance mode for the unit.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Cultural Intelligence Report
Each student prepares a report focused on cultural intelligence (CQ) and its assessment, theoretical background and application to transitions between cultures. The second part of the report involves a reflection on personal development on CQ assessment scores obtained at the beginning of the semester.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.1), PC (3.1), TS (4.1)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: Case Study
Each student prepares a written case study which identifies cross-cultural issues, discusses relevant theories, concepts and frameworks from the unit and identifies a culturally intelligent way of dealing with the issues presented.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.1, 2.2), PC (3.1), TS (4.1)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Recommended text(s)
Liu, S, Volčič, Z & Gallois, C. (2023). Introducing Intercultural Communication: Global Cultures and Contexts. Fourth Edition. London: Sage Publishing.
Other
A range of other resources, including online videos, will be provided on the Canvas site or viewed in lectures and tutorials.
Risk Assessment Statement
There are no out-of-the-ordinary risks associated with lectures or tutorials in this unit. You should, however, familiarise yourself with evacuation procedures operating in the buildings in which you attend classes and take the time to
view the Emergency video.
Standards/Competencies
This unit is designed to support your development of the following standards\competencies.
QUT Business Capabilities (Undergraduate)
HO (2.1): Critical Analysis
Relates to: Cultural Intelligence Report, Case Study
HO (2.2): Independent Judgement and Decision-Making
Relates to: Case Study
PC (3.1): Professional Communication (Written)
Relates to: Cultural Intelligence Report, Case Study
TS (4.1): Self-Reflection and Accountability
Relates to: Cultural Intelligence Report, Case Study