IFQ591 Principles of User Experience


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Unit Outline: Session 2 2024, QUT Online, Online

Unit code:IFQ591
Credit points:12
Pre-requisite:IFN500 or (IFN552 and IFN558) or (IFQ552 and IFQ558) or IN15 or IQ15 or IN16 or IQ16
Equivalent:IFN591
Disclaimer - Offer of some units is subject to viability, and information in these Unit Outlines is subject to change prior to commencement of the teaching period.

Overview

User Experience (UX) describes how we engage with technology, including how we use, feel, think, and talk about it. It is widely recognized as a key success factor for digital technologies and services that shape how we live, work, socialize, learn, play, and manage our health.

In this introduction to User Experience you will learn methods and theories to understand and characterize what experiences matter to people, to generate ideas and create prototypes, and to evaluate the experiences that people have with technology prototypes. Understanding how to create positive experiences with digital technologies will give you an edge in the market place for jobs as user experience professionals, IT developers, and interaction designers.

Learning Outcomes

On successful completion of this unit you will be able to:

  1. Apply methods and theories for studying people and technologies in real-world contexts (CLO 2)
  2. Create design specifications, ideas, and prototypes from real-world insights (CLO 3)
  3. Evaluate the usability and user experience of interactive technology and be aware of the strengths and limitations of the evaluation (CLO2, CLO6)
  4. Work in a collaborative, ethical, and honest manner (CLO4, CLO6)
  5. Apply communication skills to create professional deliverables through reports, presentations and visual media (CLO 5)

Content

User experience methods and theories to study user needs and desires, create design specifications, generate ideas, develop a prototype, and evaluate the usability and user experience of a prototype in a particular context

Learning Approaches

This is a project-based unit, where you will work on a user experience project to design an interactive technology prototype. Online modules will cover the necessary background on user experience theories and methods. You will then apply these theories and methods to your own project and work hands-on to identify user needs, generate ideas and prototypes, and to evaluate the usability and user experience with these prototypes.

 

 

Feedback on Learning and Assessment

You will gain feedback in this unit by discussing your user experience project with peers and teaching staff.  You will receive written feedback on your assessment submissions, and will be able to have consultations with the teaching staff to discuss your progress.

Assessment

Overview

The assessment in this unit is based on a user experience project in a real-world context. The project consists of 3 interconnected parts: (1) a research proposal; (2) a portfolio to present research findings and to define the user experience specifications; (3) prototype development. Modelling real-world user experience practice, assignments will be communicated through a combination of presentations and portfolios.

Unit Grading Scheme

7- point scale

Assessment Tasks

Assessment: User Experience Research Proposal

The aim of this assessment is to prepare a detailed proposal to study people and technologies in a real-world context. Based on established user experience methods and theories, the proposal will contain a research plan, research instruments (e.g., interview guide, diary instructions), and ethics documents (participant information sheet, consent form). The proposal will be presented through a video-recorded presentation.

 

Weight: 30
Individual/Group: Group
Due (indicative): Week 4
Related Unit learning outcomes: 1, 4, 5

Assessment: User Experience Specification

The aim of this assessment is to create technology design specifications, based on findings from user experience research in a real-world context. This assignment is based on the proposal presented in assessment 1. Assessment 2 is presented through a portfolio that describes the background, methods, findings, design specifications (for example, a persona and a journey map), a design brief, and detailed appendices. The portfolio will be 3000-4000 words long, not including references and appendices.

This is an assignment for the purposes of an extension.

Weight: 45
Individual/Group: Individual
Due (indicative): Week 7
Related Unit learning outcomes: 1, 2, 3, 4, 5

Assessment: User Experience Prototype

The aim of this assignment is to develop an interactive technology prototype based on the design specifications from assessment 2. This assessment continues the portfolio from the previous assessment to present a range of design ideas and sketches, and their refinement to an interactive prototype that can be tested with target users (for example, a paper prototype, a wireframe, or a high-fidelity prototype). This part of the portfolio will be 1000-1500 words long.

This is an assignment for the purposes of an extension. 

Weight: 25
Individual/Group: Individual
Due (indicative): Final Assessment/QUT Online Exam Week
Related Unit learning outcomes: 2, 4, 5

Academic Integrity

Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.

Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.

You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.

Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.

Requirements to Study

Requirements

Students will need to complete Human Research Ethics Online (HREO) or an equivalent training.

Risk Assessment Statement

This unit involves research with people to study the user experience with digital technology through methods like interviews, observation, and diary research. This research will be covered by a unit level ethics application to protect study participants and students. Students are required to complete Human Research Ethics Online (HREO) or equivalent training, and to prepare a research plan, consent forms, and information sheets before starting data collection