PUQ210 Contemporary Health Management
To view more information for this unit, select Unit Outline from the list below. Please note the teaching period for which the Unit Outline is relevant.
| Unit code: | PUQ210 |
|---|---|
| Equivalent(s): | PUN210 |
| Credit points: | 12 |
| Timetable | Details in HiQ, if available |
| Availabilities |
|
| Domestic tuition unit fee | $3,216 |
Unit Outline: Session 1 2025, QUT Online, Online
| Unit code: | PUQ210 |
|---|---|
| Credit points: | 12 |
| Equivalent: | PUN210 |
| Coordinator: | Nicolie Jenkins | n2.jenkins@qut.edu.au |
Overview
This is a core unit in the Graduate Diploma and Master of Health Management programs. The unit explores the principles and practice of management in health to inform your role as a health manager. The unit focuses on core health management activities: organisational management; strategic management; resource management including financial and human resource management; information management; project management and change management. The focus of this unit is on the development of the analytical, evaluative and operational skills required by health managers who must work in complex systems and organisations characterised by constant change.
Learning Outcomes
On successful completion of this unit you will be able to:
- Discuss organisational aspects of health services and the impact these have on performance.
- Apply the principles of financial management and human resource management in the contemporary health context.
- Discuss resource allocation methods and their application.
- Apply information and knowledge management principles to digitally enabled healthcare environments.
- Critically analyse organisational culture to inform change management drawing on scholarly and professional literature.
Content
This unit will cover theoretical principles that underlie organisational behaviour and the systems, structure and processes that characterise modern health services. It will also cover the following operational aspects of health management:
- Approaches to sustainable operational health management
- Financial management
- Human Resource management
- Project management
- Information and knowledge management
- Entrepreneurial approaches to solving operational health management issues
Learning Approaches
In this unit, you will learn by engaging in an active learning environment, undertaking regular online activities, guided through the learning process by expert teaching staff who provide regular feedback. On average, you will need to dedicate 12-15 hours each week for your learning that includes readings, discussions with peers and assignments.
Feedback on Learning and Assessment
You will receive feedback on your learning in a variety of ways, including:
- Informal formative feedback will be provided via quizzes, self-assessment tools, peer feedback and through individual or whole of class feedback, the debriefing of learning activities or via comments in online communities.
- Formal written or recorded feedback will be received on both formative and summative assessment tasks, in addition to the grade on the Criterion Reference Assessment sheet.
Feedback on your formative assessment task will be received prior to the submission of your summative assessment task.
Assessment
Overview
There are two assessments in this unit.
1. Responses to prompts: This assessment will consolidate core knowledge regarding the fundamentals of contemporary health management.
2. Case Study: This realistic assessment will provide an opportunity to apply understanding of operational management and digital health to develop a recommendation, and implementation and evaluation plans for a given healthcare scenario.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Response to prompts
Drawing on the content provided in modules 1-4, you will provide a written response to four prompts (approximately 500 words per prompt). Your response will be supported by appropriate citation and referencing.
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: Case Study
You will take on the role of a health manager to undertake a critical analysis of management practices in a given healthcare scenario. You will need to apply entrepreneurial approaches to addressing a digital technology issue that has arisen in a given scenario. Drawing on relevant literature to support your analysis, you will develop a recommendation, implementation plan and suggested evaluation strategies for the healthcare setting's leadership group.
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Academic Integrity
Academic integrity is a commitment to undertaking academic work and assessment in a manner that is ethical, fair, honest, respectful and accountable.
The Academic Integrity Policy sets out the range of conduct that can be a failure to maintain the standards of academic integrity. This includes, cheating in exams, plagiarism, self-plagiarism, collusion and contract cheating. It also includes providing fraudulent or altered documentation in support of an academic concession application, for example an assignment extension or a deferred exam.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Breaching QUT’s Academic Integrity Policy or engaging in conduct that may defeat or compromise the purpose of assessment can lead to a finding of student misconduct (Code of Conduct – Student) and result in the imposition of penalties under the Management of Student Misconduct Policy, ranging from a grade reduction to exclusion from QUT.
Resources
Throughout this unit, links to resources will be provided in each week's learning materials.
Risk Assessment Statement
There are no out-of-the-ordinary risks associated with general participation in this unit. Workplace Health and Safety protocols associated with computer use will apply.
You are expected to communicate in ways that are professional and respectful of others in all interactions. Please refer to QUT guidelines on communication.
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.PQ31 Graduate Certificate in Health Management and Leadership
- Apply health management and leadership theories to inform and develop professional practice in complex situations
Relates to: ULO1, ULO5, Case Study - Critically analyse emergent issues and research in uncertain and complex health environments to inform effective solutions
Relates to: ULO3, ULO4, Response to prompts, Case Study - Apply effective communication and collaboration skills to build productive relationships with a range of stakeholders to achieve common goals
Relates to: ULO5, Case Study - Plan ways to lead and influence health management decision-making that shapes policies and optimises health systems and outcomes for diverse patients and populations
Relates to: ULO2, ULO3, ULO5, Response to prompts, Case Study
PQ77 Graduate Diploma in Health Management and Leadership
- Design innovative and strategic responses to health leadership and management challenges to improve consumer, community, organisational and system level outcomes.
Relates to: ULO2, ULO3, ULO4, Case Study - Apply operational management skills to plan, organise and supervise internal organisational processes required for achieving high performance.
Relates to: ULO1, ULO2, ULO3, Response to prompts, Case Study - Critically analyse research to inform ethical, evidence-based health management and policy decisions.
Relates to: ULO1, ULO5, Response to prompts, Case Study - Formulate strategies for culturally safe and inclusive approaches that optimise health system design and service delivery.
Relates to: ULO2, ULO4, Case Study - Plan ways to communicate, collaborate and negotiate with stakeholders from diverse backgrounds to co-design equitable outcomes and sustainable performance in healthcare.
Relates to: ULO2 - Critically analyse the benefits and risks of contemporary and emerging health technologies.
Relates to: ULO4, Case Study
PQ87 Master of Health Management and Leadership
- Design innovative and strategic responses to health leadership and management challenges to improve consumer, community, organisational and system level outcomes.
Relates to: ULO5, Case Study - Apply operational management skills to plan, organise and supervise internal organisational processes required for achieving high performance.
Relates to: ULO1, ULO2, ULO3, Response to prompts, Case Study - Critique and engage in research to inform ethical, evidence-based health management and policy decisions.
Relates to: ULO5, Case Study - Formulate strategies for culturally safe and inclusive approaches to optimise health system design and service delivery.
Relates to: ULO5, Case Study - Critically analyse and manage the implementation, benefits and risks of contemporary and emerging health technologies.
Relates to: ULO4, Case Study
Unit Outline: Session 3 2025, QUT Online, Online
| Unit code: | PUQ210 |
|---|---|
| Credit points: | 12 |
| Equivalent: | PUN210 |
| Coordinator: | Nicolie Jenkins | n2.jenkins@qut.edu.au |
Overview
This is a core unit in the Graduate Diploma and Master of Health Management programs. The unit explores the principles and practice of management in health to inform your role as a health manager. The unit focuses on core health management activities: organisational management; strategic management; resource management including financial and human resource management; information management; project management and change management. The focus of this unit is on the development of the analytical, evaluative and operational skills required by health managers who must work in complex systems and organisations characterised by constant change.
Learning Outcomes
On successful completion of this unit you will be able to:
- Discuss organisational aspects of health services and the impact these have on performance.
- Apply the principles of financial management and human resource management in the contemporary health context.
- Discuss resource allocation methods and their application.
- Apply information and knowledge management principles to digitally enabled healthcare environments.
- Critically analyse organisational culture to inform change management drawing on scholarly and professional literature.
Content
This unit will cover theoretical principles that underlie organisational behaviour and the systems, structure and processes that characterise modern health services. It will also cover the following operational aspects of health management:
- Approaches to sustainable operational health management
- Financial management
- Human Resource management
- Project management
- Information and knowledge management
- Entrepreneurial approaches to solving operational health management issues
Learning Approaches
In this unit, you will learn by engaging in an active learning environment, undertaking regular online activities, guided through the learning process by expert teaching staff who provide regular feedback. On average, you will need to dedicate 12-15 hours each week for your learning that includes readings, discussions with peers and assignments.
Feedback on Learning and Assessment
You will receive feedback on your learning in a variety of ways, including:
- Informal formative feedback will be provided via quizzes, self-assessment tools, peer feedback and through individual or whole of class feedback, the debriefing of learning activities or via comments in online communities.
- Formal written or recorded feedback will be received on both formative and summative assessment tasks, in addition to the grade on the Criterion Reference Assessment sheet.
Feedback on your formative assessment task will be received prior to the submission of your summative assessment task.
Assessment
Overview
There are two assessments in this unit.
1. Responses to prompts: This assessment will consolidate core knowledge regarding the fundamentals of contemporary health management.
2. Case Study: This realistic assessment will provide an opportunity to apply understanding of operational management and digital health to develop a recommendation, and implementation and evaluation plans for a given healthcare scenario.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Response to prompts
Drawing on the content provided in modules 1-4, you will provide a written response to four prompts (approximately 500 words per prompt). Your response will be supported by appropriate citation and referencing.
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: Case Study
You will take on the role of a health manager to undertake a critical analysis of management practices in a given healthcare scenario. You will need to apply entrepreneurial approaches to addressing a digital technology issue that has arisen in a given scenario. Drawing on relevant literature to support your analysis, you will develop a recommendation, implementation plan and suggested evaluation strategies for the healthcare setting's leadership group.
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Academic Integrity
Academic integrity is a commitment to undertaking academic work and assessment in a manner that is ethical, fair, honest, respectful and accountable.
The Academic Integrity Policy sets out the range of conduct that can be a failure to maintain the standards of academic integrity. This includes, cheating in exams, plagiarism, self-plagiarism, collusion and contract cheating. It also includes providing fraudulent or altered documentation in support of an academic concession application, for example an assignment extension or a deferred exam.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Breaching QUT’s Academic Integrity Policy or engaging in conduct that may defeat or compromise the purpose of assessment can lead to a finding of student misconduct (Code of Conduct – Student) and result in the imposition of penalties under the Management of Student Misconduct Policy, ranging from a grade reduction to exclusion from QUT.
Resources
Throughout this unit, links to resources will be provided in each week's learning materials.
Risk Assessment Statement
There are no out-of-the-ordinary risks associated with general participation in this unit. Workplace Health and Safety protocols associated with computer use will apply.
You are expected to communicate in ways that are professional and respectful of others in all interactions. Please refer to QUT guidelines on communication.
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.PQ31 Graduate Certificate in Health Management and Leadership
- Apply health management and leadership theories to inform and develop professional practice in complex situations
Relates to: ULO1, ULO5, Case Study - Critically analyse emergent issues and research in uncertain and complex health environments to inform effective solutions
Relates to: ULO3, ULO4, Response to prompts, Case Study - Apply effective communication and collaboration skills to build productive relationships with a range of stakeholders to achieve common goals
Relates to: ULO5, Case Study - Plan ways to lead and influence health management decision-making that shapes policies and optimises health systems and outcomes for diverse patients and populations
Relates to: ULO2, ULO3, ULO5, Response to prompts, Case Study
PQ77 Graduate Diploma in Health Management and Leadership
- Design innovative and strategic responses to health leadership and management challenges to improve consumer, community, organisational and system level outcomes.
Relates to: ULO2, ULO3, ULO4, Case Study - Apply operational management skills to plan, organise and supervise internal organisational processes required for achieving high performance.
Relates to: ULO1, ULO2, ULO3, Response to prompts, Case Study - Critically analyse research to inform ethical, evidence-based health management and policy decisions.
Relates to: ULO1, ULO5, Response to prompts, Case Study - Formulate strategies for culturally safe and inclusive approaches that optimise health system design and service delivery.
Relates to: ULO2, ULO4, Case Study - Plan ways to communicate, collaborate and negotiate with stakeholders from diverse backgrounds to co-design equitable outcomes and sustainable performance in healthcare.
Relates to: ULO2 - Critically analyse the benefits and risks of contemporary and emerging health technologies.
Relates to: ULO4, Case Study
PQ87 Master of Health Management and Leadership
- Design innovative and strategic responses to health leadership and management challenges to improve consumer, community, organisational and system level outcomes.
Relates to: ULO5, Case Study - Apply operational management skills to plan, organise and supervise internal organisational processes required for achieving high performance.
Relates to: ULO1, ULO2, ULO3, Response to prompts, Case Study - Critique and engage in research to inform ethical, evidence-based health management and policy decisions.
Relates to: ULO5, Case Study - Formulate strategies for culturally safe and inclusive approaches to optimise health system design and service delivery.
Relates to: ULO5, Case Study - Critically analyse and manage the implementation, benefits and risks of contemporary and emerging health technologies.
Relates to: ULO4, Case Study