PUN231 Operational Management in Healthcare
To view more information for this unit, select Unit Outline from the list below. Please note the teaching period for which the Unit Outline is relevant.
| Unit code: | PUN231 |
|---|---|
| Credit points: | 12 |
| Timetable | Details in HiQ, if available |
| Availabilities |
|
| CSP student contribution | $2,040 |
| Pre-2021 CSP student contribution | $1,597 The pre-2021 commonwealth supported place (CSP) contribution amount only applies to students enrolled in a course prior to 2021. To learn more, visit our Understanding your fees page. |
| Domestic tuition unit fee | $3,312 |
| International unit fee | $4,620 |
Unit Outline: Semester 2 2024, Kelvin Grove, Internal
| Unit code: | PUN231 |
|---|---|
| Credit points: | 12 |
| Coordinators: | Sandeep Reddy | sandeep.reddy@qut.edu.au Nicolie Jenkins | n2.jenkins@qut.edu.au |
Overview
Health service managers require appropriate knowledge and competencies to address operational challenges facing health organisations. The ability to apply the foundational operational management competencies that underpin delivery of health services is a fundamental skill requirement of managers and clinician-managers of all professional backgrounds. This unit develops knowledge and competencies with sustainable operational management approaches required by health managers in complex systems and organisations. It also explores entrepreneurial approaches to operational health management issues.
Learning Outcomes
On successful completion of this unit you will be able to:
- Apply operational aspects of health management to improve the quality, sustainability and equity of care at an organisational level.
- Apply principles of financial management and human resource management in contemporary health contexts.
- Apply principles of project management when implementing change processes.
- Discuss information and knowledge management as they apply to digitally enabled healthcare environments.
- Identify and analyse appropriate information to support evidence based decision making.
Content
This unit will cover the following operational aspects of health management:
- Approaches to sustainable operational health management
- Financial management
- Human Resource management
- Project management
- Information and knowledge management
- Entrepreneurial approaches to solving operational health management issues
Learning Approaches
In this unit, you will learn by engaging in the following:
- lectures - delivered on-campus and offered synchronously online. Recordings are available.
- guest speaker presentations
- tutorials - recordings are available.
- online readings and learning materials
- real world examples of operational healthcare management
In order to maximise your learning experience in this unit, preparation in advance of lectures and tutorial sessions, and active participation is expected of you. In addition to in-class learning, there will be opportunities for engaging with learning materials online, including recorded lectures and tutorials. You can engage with the online learning materials at your own pace.
Feedback on Learning and Assessment
Assessment will be spaced throughout the semester to provide the opportunity for feedback on your learning at key points. You will be provided with individual and generic written feedback on each assessment item, based on specific marking criteria as you progress through the unit.
Assessment
Overview
There are two assessments in this unit.
1. Business Case Workbook - This will consolidate the concepts about operational management, including financial and human resource management in response to healthcare management based questions.
2. Business Case Study - This brings together the concepts and strategies presented in the unit materials to be applied in a business case in order to provide a recommendation on an operational management issue.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Business Case Workbook
You will respond to four questions about sustainable operational management in a health services scenario. Each question will require a response of approximately 500 words. You will need to provide reference to relevant literature to support your responses.
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: Business Case Study
You will take on the role of a health manager to undertake a critical analysis of operational management practices in a given healthcare scenario. You will need to apply entrepreneurial approaches to addressing a digital technology issue that has arisen in the given scenario. Drawing on relevant literature to support your analysis, you will develop a recommendation, implementation plan and suggested evaluation strategies for the healthcare setting's leadership group.
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Risk Assessment Statement
There are no out of ordinary risks associated with undertaking this unit.
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.NS95 Master of Nursing
- Apply advanced knowledge and skills to manage and improve nursing practices across diverse and complex contexts to improve health outcomes and service provision.
Relates to: Business Case Workbook, Business Case Study - Critically analyse evidence to inform decision-making in advanced nursing and interprofessional care contexts.
Relates to: Business Case Workbook, Business Case Study - Communicate complex evidence-based findings through professional dissemination using a range of digital technologies.
Relates to: Business Case Study
PU77 Graduate Diploma in Health Management and Leadership
- Design innovative and strategic responses to health leadership and management challenges to improve consumer, community, organisational and system level outcomes.
Relates to: Business Case Workbook, Business Case Study - Apply operational management skills to plan, organise and supervise internal organisational processes required for achieving high performance.
Relates to: Business Case Workbook, Business Case Study - Critically analyse research to inform ethical, evidence-based health management and policy decisions.
Relates to: Business Case Workbook, Business Case Study - Critically analyse the benefits and risks of contemporary and emerging health technologies.
Relates to: Business Case Study
PU87 Master of Health Management and Leadership
- Design innovative and strategic responses to health leadership and management challenges to improve consumer, community, organisational and system level outcomes.
Relates to: Business Case Workbook, Business Case Study - Apply operational management skills to plan, organise and supervise internal organisational processes required for achieving high performance.
Relates to: Business Case Workbook, Business Case Study - Critique and engage in research to inform ethical, evidence-based health management and policy decisions.
Relates to: Business Case Workbook, Business Case Study - Critically analyse and manage the implementation, benefits and risks of contemporary and emerging health technologies.
Relates to: Business Case Study
Unit Outline: Semester 2 2024, Online
| Unit code: | PUN231 |
|---|---|
| Credit points: | 12 |
Overview
Health service managers require appropriate knowledge and competencies to address operational challenges facing health organisations. The ability to apply the foundational operational management competencies that underpin delivery of health services is a fundamental skill requirement of managers and clinician-managers of all professional backgrounds. This unit develops knowledge and competencies with sustainable operational management approaches required by health managers in complex systems and organisations. It also explores entrepreneurial approaches to operational health management issues.
Learning Outcomes
On successful completion of this unit you will be able to:
- Apply operational aspects of health management to improve the quality, sustainability and equity of care at an organisational level.
- Apply principles of financial management and human resource management in contemporary health contexts.
- Apply principles of project management when implementing change processes.
- Discuss information and knowledge management as they apply to digitally enabled healthcare environments.
- Identify and analyse appropriate information to support evidence based decision making.
Content
This unit will cover the following operational aspects of health management:
- Approaches to sustainable operational health management
- Financial management
- Human Resource management
- Project management
- Information and knowledge management
- Entrepreneurial approaches to solving operational health management issues
Learning Approaches
In this unit, you will learn by engaging in the following:
- lectures - delivered on-campus and offered synchronously online. Recordings are available.
- guest speaker presentations
- tutorials - recordings are available.
- online readings and learning materials
- real world examples of operational healthcare management
In order to maximise your learning experience in this unit, preparation in advance of lectures and tutorial sessions, and active participation is expected of you. In addition to in-class learning, there will be opportunities for engaging with learning materials online, including recorded lectures and tutorials. You can engage with the online learning materials at your own pace.
Feedback on Learning and Assessment
Assessment will be spaced throughout the semester to provide the opportunity for feedback on your learning at key points. You will be provided with individual and generic written feedback on each assessment item, based on specific marking criteria as you progress through the unit.
Assessment
Overview
There are two assessments in this unit.
1. Business Case Workbook - This will consolidate the concepts about operational management, including financial and human resource management in response to healthcare management based questions.
2. Business Case Study - This brings together the concepts and strategies presented in the unit materials to be applied in a business case in order to provide a recommendation on an operational management issue.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Business Case Workbook
You will respond to four questions about sustainable operational management in a health services scenario. Each question will require a response of approximately 500 words. You will need to provide reference to relevant literature to support your responses.
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: Business Case Study
You will take on the role of a health manager to undertake a critical analysis of operational management practices in a given healthcare scenario. You will need to apply entrepreneurial approaches to addressing a digital technology issue that has arisen in the given scenario. Drawing on relevant literature to support your analysis, you will develop a recommendation, implementation plan and suggested evaluation strategies for the healthcare setting's leadership group.
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Risk Assessment Statement
There are no out of ordinary risks associated with undertaking this unit.
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.NS95 Master of Nursing
- Apply advanced knowledge and skills to manage and improve nursing practices across diverse and complex contexts to improve health outcomes and service provision.
Relates to: Business Case Workbook, Business Case Study - Critically analyse evidence to inform decision-making in advanced nursing and interprofessional care contexts.
Relates to: Business Case Workbook, Business Case Study - Communicate complex evidence-based findings through professional dissemination using a range of digital technologies.
Relates to: Business Case Study
PU77 Graduate Diploma in Health Management and Leadership
- Design innovative and strategic responses to health leadership and management challenges to improve consumer, community, organisational and system level outcomes.
Relates to: Business Case Workbook, Business Case Study - Apply operational management skills to plan, organise and supervise internal organisational processes required for achieving high performance.
Relates to: Business Case Workbook, Business Case Study - Critically analyse research to inform ethical, evidence-based health management and policy decisions.
Relates to: Business Case Workbook, Business Case Study - Critically analyse the benefits and risks of contemporary and emerging health technologies.
Relates to: Business Case Study
PU87 Master of Health Management and Leadership
- Design innovative and strategic responses to health leadership and management challenges to improve consumer, community, organisational and system level outcomes.
Relates to: Business Case Workbook, Business Case Study - Apply operational management skills to plan, organise and supervise internal organisational processes required for achieving high performance.
Relates to: Business Case Workbook, Business Case Study - Critique and engage in research to inform ethical, evidence-based health management and policy decisions.
Relates to: Business Case Workbook, Business Case Study - Critically analyse and manage the implementation, benefits and risks of contemporary and emerging health technologies.
Relates to: Business Case Study