PUN219 Leadership of Quality and Safety in Health


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Unit Outline: Semester 2 2020, Kelvin Grove, Internal

Unit code:PUN219
Credit points:12
Pre-requisite:PUN213
Coordinator:Paula Bowman | paula.bowman@qut.edu.au
Disclaimer - Offer of some units is subject to viability, and information in these Unit Outlines is subject to change prior to commencement of the teaching period.

Overview

Quality and risk management are important areas of focus and activity in the health industry as health service operation and performance is increasingly regulated and monitored by governments and funders. At all levels of the health system, individuals, teams, divisions, organisations, boards and policy makers are expected to contribute to the maintenance of health care quality and safety standards and to participate in the quality improvement of services provided.

This unit provides you with advanced knowledge of leadership theories and frameworks critical for an effective quality and safety culture in health care organisations and promotes the development of the personal attributes and leadership skills required to engage and motivate staff in strategic quality improvement and innovation. The aim of this unit is to develop appropriate knowledge and skills to lead the implementation of effective quality and patient safety programs within a health care setting.

Learning Outcomes

On successful completion of this unit you will be able to:

  1. Analyse contemporary leadership theories, concepts, models and recent trends in the leadership of quality and safety in health care organisations;
  2. Critically analyse the leadership of clinical governance, policy, culture, innovation, reform and performance related to quality and patient safety in the provision of local and international health care services;
  3. Apply knowledge of systems that underpin the governance of quality and safety in health care to your workplace;
  4. Apply your knowledge about different leadership roles and the personal attributes, leadership skills and strategies hypothesised to engage, motivate and prepare staff to lead quality improvement and innovation.

Content

Topics in this unit include:
1. The strategic role of leadership in clinical governance and quality improvement: local, national and international approaches.
2. Contemporary leadership theories, concepts and frameworks.
3. The context of health leadership.
4. Trends in thinking about health leadership.
5. The relationship between organizational culture, leadership and health care quality and safety.
6. Developing a performance culture.
7. Organising for quality and safety.
8. Leadership roles, competencies and strategies for quality improvement: quality manager; clinical leadership; team leadership; executive leadership; board leadership.
9. Case studies in health quality leadership.

Learning Approaches

The unit will be available in internal and external mode, with a 4 day intensive block suitable for both internal and external students (delivered on line in real time in 2020). All students are strongly encouraged to attend the intensive block. This offers a rich opportunity to share, problem solve and learn from public and private sector health executives and senior managers (as guest presenters) through an interactive workshop format analysing real world practices and case studies. Contemporary readings and journal articles, a detailed study guide, tutorials and audio recordings of industry guest speakers' workshop presentations will be available on your unit's Blackboard teaching site.

Feedback on Learning and Assessment

Assessment will be spaced throughout the semester to provide the opportunity for feedback on your learning at key points. You will be provided with individual and generic written feedback on each assessment item, based on specific marking criteria published on Blackboard, as you progress through the unit.

Assessment

Overview

There are two (2) assessments to be completed through the semester - an annotated bibliography and an essay.

Unit Grading Scheme

7- point scale

Assessment Tasks

Assessment: Essay

You will present a written argument about a challenging aspect of quality and safety leadership (topic to be provided or nominated by the student with the approval of the unit coordinator). You will be expected to support your argument with reference to published literature, research and contemporary case studies which may, if relevant, include examples from your own workplace.

Weight: 60
Individual/Group: Individual
Due (indicative): End semester
Related Unit learning outcomes: 1, 2, 3, 4

Assessment: Annotated Bibliography

Annotated Bibliography and critical analysis
You will compile a bibliography of sources of contemporary research and information about a nominated health care leadership topic. Through internet research and literature review you will identify sources that reflect current thinking and research about the topic and that include a range of ideas and different approaches to and interpretations of the topic. You will provide a summary and critical analysis of the content, relevance and evidence base of each source.

Weight: 40
Individual/Group: Individual
Due (indicative): Mid semester
Related Unit learning outcomes: 1, 2

Academic Integrity

Academic integrity is a commitment to undertaking academic work and assessment in a manner that is ethical, fair, honest, respectful and accountable.

The Academic Integrity Policy sets out the range of conduct that can be a failure to maintain the standards of academic integrity. This includes, cheating in exams, plagiarism, self-plagiarism, collusion and contract cheating. It also includes providing fraudulent or altered documentation in support of an academic concession application, for example an assignment extension or a deferred exam.

You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.

Breaching QUT’s Academic Integrity Policy or engaging in conduct that may defeat or compromise the purpose of assessment can lead to a finding of student misconduct (Code of Conduct – Student) and result in the imposition of penalties under the Management of Student Misconduct Policy, ranging from a grade reduction to exclusion from QUT.

Resources

Resource Materials

Recommended text(s)


The following texts are both available as eBooks:

Balding, C. (2011). The Strategic Quality Manager. Melbourne: Arcade Custom.

Swanwick, T. & McKimm, J. (Eds.). (2011). ABC of Clinical Leadership. Chichester, West Sussex: Wiley-Blackwell.

Other

You will be provided with a comprehensive study guide, readings, other specific materials and information about reference texts at the commencement of the unit. Additional reference materials may be provided through tutorials and the 4 day intensive block.

Risk Assessment Statement

There are no out of the ordinary risks in this unit except for those associated with substantial computer-based work. You should ensure that you take regular rest breaks when engaging in prolonged computer-based work.