IAB352 Enterprise Systems Management


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Unit Outline: Semester 2 2024, Gardens Point, Internal

Unit code:IAB352
Credit points:12
Pre-requisite:IAB250 or IAB350
Equivalent:IAB450
Coordinator:Darshika Koggalahewa | darshika.koggalahewa@qut.edu.au
Disclaimer - Offer of some units is subject to viability, and information in these Unit Outlines is subject to change prior to commencement of the teaching period.

Overview

Organisations invest substantial resources in acquiring enterprise systems from vendors such as SAP and Oracle, presumably expecting positive impacts to the organisation and its functions. Despite the optimistic objectives, failure of enterprise systems to attain benefits is common. This unit provides the knowledge and skills into how to successfully manage enterprise systems projects throughout their entire lifecycle, from acquisition to use to retirement. Drawing on real-life case studies, concepts related to requirements analysis, implementation strategy, training, knowledge management, and change management will be discussed throughout the unit. The knowledge and skills taught in this unit are relevant for anyone pursuing a career involving the management of large IT projects.

Learning Outcomes

On successful completion of this unit you will be able to:

  1. Analyse organisational contexts to identify requirements related to enterprise systems
  2. Make recommendations on how to resolve management and critical technical issues associated with enterprise systems implementations.
  3. Critically reflect on the core considerations within each phase of the enterprise system lifecycle.
  4. Create a business case report and provide recommendations related to the implementation of the ieMR
  5. Communicate professionally in visual, written, and oral formats the key considerations to effectively implement and adopt enterprise systems in a given case organization.

Content

You will be introduced to the Enterprise Systems lifecycle model, orienting you to the requirements of addressing total cost of ownership, change management requirements and process modelling requirements in order to achieve business benefits. Concepts of Enterprise Systems success and associated enablers and barriers are also introduced. In this unit you will be introduced to the technical architecture of complex 3-tiered client server environments as well as to the technical considerations of the modern IS portfolio. A series of case study discussions are used to develop a deeper understanding of the basic processes in business (e.g. employing procurement and order fulfilment cycle as examples), selection, implementation, optimization and post implementation management of an Enterprise System.

Learning Approaches

This unit is available for you to study in either on-campus or online mode. Learning in this unit includes weekly pre-recorded lectures, online activities, tutorials and a unit communications channel, designed to facilitate communication with your peers and teaching staff outside of scheduled classes. You can expect to spend 10 - 12 hours per week involved in preparing for and attending all scheduled classes, completing assessment tasks, and undertaking your own independent study to consolidate your learning.

This unit engages students in their learning through an inquiry-based learning approach, or a theory-to-practice approach with case study discussions designed to provide real world practical insights.

Feedback on Learning and Assessment

Teaching staff in the unit are available for individual or group consultations that can provide guidance and further feedback. Final exam feedback will be provided upon request immediately after the exam period.

Progressive feedback will be provided throughout the semester.

Assessment

Overview

Three assessments comprising of a tutorial based case study analysis, a business case assignment, and final exam.
You will be given verbal feedback during lectorial activities, focussing on the discussions and deliverables of each lectorial. When you submit Assessment 1 and2, you will receive additional written feedback beyond marked grading rubrics.

Unit Grading Scheme

7- point scale

Assessment Tasks

Assessment: Case Study Analysis

You will be required to undertake a case study analysis and in tutorial classes present your critique and solutions of specific enterprise systems related tasks.

Weight: 30
Individual/Group: Individual
Due (indicative): In specified tutorials throughout the semester
Related Unit learning outcomes: 1, 2, 3, 5

Assessment: Business Case

You will be given an authentic enterprise systems problem and will be required to conduct an in-depth analysis of the problem and make recommendations on how to best address the enterprise systems problem to the organisation in the form of a written business case. As part of this assessment you will need to undertake a peer evaluation task related to their contribution to the final product.

This is an assignment for the purposes of an extension.

Weight: 40
Individual/Group: Group
Due (indicative): End of semester
Related Unit learning outcomes: 1, 2, 3, 4, 5

Assessment: Examination (written)

Theoretical Exam covering the key theory concepts. The multiple choice final exam will test student knowledge of the principles and techniques of Enterprise Systems selection, implementation and management.

Weight: 30
Individual/Group: Individual
Due (indicative): Central Examination Period
Central exam duration: 2:10 - Including 10 minute perusal
Exam Period
Related Unit learning outcomes: 1, 2, 3

Academic Integrity

Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.

Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.

You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.

Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.

Resources

No extraordinary charges or costs are associated with the requirements for this unit.
All resource materials required for the unit will be available through the unit Canvas site.

Risk Assessment Statement

There are no unusual health or safety risks associated with this unit.