IAB320 Business Process Improvement
To view more information for this unit, select Unit Outline from the list below. Please note the teaching period for which the Unit Outline is relevant.
| Unit code: | IAB320 |
|---|---|
| Prerequisite(s): | IAB203 |
| Equivalent(s): | INB321 |
| Credit points: | 12 |
| Timetable | Details in HiQ, if available |
| Availabilities |
|
| CSP student contribution | $1,118 |
| Domestic tuition unit fee | $4,104 |
| International unit fee | $4,788 |
Unit Outline: Semester 2 2024, Gardens Point, Internal
| Unit code: | IAB320 |
|---|---|
| Credit points: | 12 |
| Pre-requisite: | IAB203 |
| Equivalent: | INB321 |
| Coordinator: | Rehan Syed | r.syed@qut.edu.au |
Overview
This unit fosters developing process analysis, improvement, and design skills of students. These skills and capabilities will prepare you to undertake the digital transformation challenges of today’s organisations. You will understand and apply a variety of methods, tools, techniques, and approaches for organisational-wide process improvement initiatives. You will be exposed to a robust selection of quantitative and qualitative analysis techniques as well as key process redesign paradigms used in the industry. This will involve developing your knowledge and expertise in different process improvement methodologies such as Lean, Six Sigma and Process Reengineering using a hands-on teaching approach with real-life case studies to enable authentic learning outcomes.
Learning Outcomes
On successful completion of this unit you will be able to:
- Differentiate alternative forms of Business Process Improvement.
- Identify, model, introduce and manage business process models for a business organisation
- Analyse, measure and improve cross-functional business processes in a business organisation.
- Work efficiently in a group to produce business process improvement models for an organisation.
- Generate potential process improvement ideas in a structured way and make justified recommendations on the best course of action for the organisation.
- Communicate in industry standard written and visual formats to diverse stakeholders.
Content
This unit presents strategic and tactical, business and IT management issues involved with a process-oriented perspective on enterprises and their IT-applications. Based on a comprehensive discussion of different BPM approaches such as Six Sigma, a Business Process Management lifecycle will be introduced. This model includes the identification of relevant processes, as-is modelling, process analysis, to-be process modelling, process implementation, process execution, process monitoring and process change management.
This unit will develop specific skills for Business Process Improvement as well as general skills in critical thinking, team work, presentation and writing skills.
Learning Approaches
This unit is available for you to study in either on-campus or online mode. The content of the unit is delivered through pre-recorded lectures, tutorials, case studies, and the QUT Canvas site. Pre-recorded lectures cover theoretical aspects of the unit, and practical sessions provide an opportunity to solve practical exercises, based on the current week's lecture. Tutorial staff will be available to provide assistance. You can expect to spend 10 hours per week involved in preparing for and attending all scheduled tutorials, completing assessment tasks, and undertaking your own independent study to consolidate your learning.
The unit emphasises a 'hands-on' approach to learning through the illustration of new concepts through worked examples and demonstrations. The concepts introduced are presented in business scenarios. You will work on the case studies in the tutorials. You are encouraged to work in groups.
Feedback on Learning and Assessment
The first two assignments will be based on the material covered in the pre-recorded lectures and tutorials. The related tasks will be discussed during these contact hours. This will provide you with a deeper understanding of the nature of the tasks. Selected supporting resources will be provided on the unit site. A marking guide will be available for the first two assignments. A detailed marking of assignments will provide you with comprehensive feedback. Teaching staff are available during the tutorials and consultation hours to clarify or elaborate on the assignment content and provide constructive feedback. For the final exam you will be referred to the Faculty's formal 'Review of exam' procedures.
Assessment
Overview
The content of the unit is delivered through lectures, tutorials, case studies, and the QUT Canvas site. Lectures cover theoretical aspects of the unit, and practical sessions provide an opportunity to solve practical exercises, based on the current week's lecture. Tutorial staff will be available to provide assistance.
The unit emphasises a 'hands-on' approach to learning through the illustration of new concepts through worked examples and demonstrations. The concepts introduced are presented in business scenarios. You will work on the case studies in the workshops. You are encouraged to work in groups.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Case Study
This group assignment increases your awareness for the challenges related to the first parts of the Business Lifecyle - in particular to defining the scope and starting to conduct detailed analysis. You will be provided with a realistic and detailed case study that you have to analyse following methods and techniques that will be taught in the first weeks of the semester. You will submit a detailed process analysis report and have to be prepared to present your results in the classroom. You will get comprehensive feedback.
This is an assignment for the purposes of an extension.
Assessment: Case Study
This group assignment is a continuation of the first assessment. It increases your awareness for the challenges related to the Business Improvements (post an initial analysis phase). You have to identify improvement opportunities based on an introduced framework covering enhancement, derivation, utilisation and innovation. You will submit a detailed process analysis & Improvement report and have to be prepared to present your results in the classroom. You will get comprehensive feedback.
This is an assignment for the purposes of an extension.
Assessment: Timed Online Assessment
Final written exam
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Risk Assessment Statement
There are no unusual health or safety risks associated with this unit.
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.IN01 Bachelor of Information Technology
- Demonstrate well-developed IT discipline knowledge
Relates to: ULO1 - Employ appropriate IT Methods
Relates to: ULO2 - Critically apply design and problem solving skills
Relates to: ULO3 - Work independently and within effective teams
Relates to: ULO4 - Create considered and relevant IT solutions
Relates to: ULO5
Unit Outline: Semester 2 2024, Online
| Unit code: | IAB320 |
|---|---|
| Credit points: | 12 |
| Pre-requisite: | IAB203 |
| Equivalent: | INB321 |
Overview
This unit fosters developing process analysis, improvement, and design skills of students. These skills and capabilities will prepare you to undertake the digital transformation challenges of today’s organisations. You will understand and apply a variety of methods, tools, techniques, and approaches for organisational-wide process improvement initiatives. You will be exposed to a robust selection of quantitative and qualitative analysis techniques as well as key process redesign paradigms used in the industry. This will involve developing your knowledge and expertise in different process improvement methodologies such as Lean, Six Sigma and Process Reengineering using a hands-on teaching approach with real-life case studies to enable authentic learning outcomes.
Learning Outcomes
On successful completion of this unit you will be able to:
- Differentiate alternative forms of Business Process Improvement.
- Identify, model, introduce and manage business process models for a business organisation
- Analyse, measure and improve cross-functional business processes in a business organisation.
- Work efficiently in a group to produce business process improvement models for an organisation.
- Generate potential process improvement ideas in a structured way and make justified recommendations on the best course of action for the organisation.
- Communicate in industry standard written and visual formats to diverse stakeholders.
Content
This unit presents strategic and tactical, business and IT management issues involved with a process-oriented perspective on enterprises and their IT-applications. Based on a comprehensive discussion of different BPM approaches such as Six Sigma, a Business Process Management lifecycle will be introduced. This model includes the identification of relevant processes, as-is modelling, process analysis, to-be process modelling, process implementation, process execution, process monitoring and process change management.
This unit will develop specific skills for Business Process Improvement as well as general skills in critical thinking, team work, presentation and writing skills.
Learning Approaches
This unit is available for you to study in either on-campus or online mode. The content of the unit is delivered through pre-recorded lectures, tutorials, case studies, and the QUT Canvas site. Pre-recorded lectures cover theoretical aspects of the unit, and practical sessions provide an opportunity to solve practical exercises, based on the current week's lecture. Tutorial staff will be available to provide assistance. You can expect to spend 10 hours per week involved in preparing for and attending all scheduled tutorials, completing assessment tasks, and undertaking your own independent study to consolidate your learning.
The unit emphasises a 'hands-on' approach to learning through the illustration of new concepts through worked examples and demonstrations. The concepts introduced are presented in business scenarios. You will work on the case studies in the tutorials. You are encouraged to work in groups.
Feedback on Learning and Assessment
The first two assignments will be based on the material covered in the pre-recorded lectures and tutorials. The related tasks will be discussed during these contact hours. This will provide you with a deeper understanding of the nature of the tasks. Selected supporting resources will be provided on the unit site. A marking guide will be available for the first two assignments. A detailed marking of assignments will provide you with comprehensive feedback. Teaching staff are available during the tutorials and consultation hours to clarify or elaborate on the assignment content and provide constructive feedback. For the final exam you will be referred to the Faculty's formal 'Review of exam' procedures.
Assessment
Overview
The content of the unit is delivered through lectures, tutorials, case studies, and the QUT Canvas site. Lectures cover theoretical aspects of the unit, and practical sessions provide an opportunity to solve practical exercises, based on the current week's lecture. Tutorial staff will be available to provide assistance.
The unit emphasises a 'hands-on' approach to learning through the illustration of new concepts through worked examples and demonstrations. The concepts introduced are presented in business scenarios. You will work on the case studies in the workshops. You are encouraged to work in groups.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Case Study
This group assignment increases your awareness for the challenges related to the first parts of the Business Lifecyle - in particular to defining the scope and starting to conduct detailed analysis. You will be provided with a realistic and detailed case study that you have to analyse following methods and techniques that will be taught in the first weeks of the semester. You will submit a detailed process analysis report and have to be prepared to present your results in the classroom. You will get comprehensive feedback.
This is an assignment for the purposes of an extension.
Assessment: Case Study
This group assignment is a continuation of the first assessment. It increases your awareness for the challenges related to the Business Improvements (post an initial analysis phase). You have to identify improvement opportunities based on an introduced framework covering enhancement, derivation, utilisation and innovation. You will submit a detailed process analysis & Improvement report and have to be prepared to present your results in the classroom. You will get comprehensive feedback.
This is an assignment for the purposes of an extension.
Assessment: Timed Online Assessment
Final written exam
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Risk Assessment Statement
There are no unusual health or safety risks associated with this unit.
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.IN01 Bachelor of Information Technology
- Demonstrate well-developed IT discipline knowledge
Relates to: ULO1 - Employ appropriate IT Methods
Relates to: ULO2 - Critically apply design and problem solving skills
Relates to: ULO3 - Work independently and within effective teams
Relates to: ULO4 - Create considered and relevant IT solutions
Relates to: ULO5