CWB200 Interpersonal and Intercultural Negotiation
To view more information for this unit, select Unit Outline from the list below. Please note the teaching period for which the Unit Outline is relevant.
| Unit code: | CWB200 |
|---|---|
| Equivalent(s): | CWB103 |
| Credit points: | 12 |
| Timetable | Details in HiQ, if available |
| Availabilities |
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| CSP student contribution | $2,124 |
| Pre-2021 CSP student contribution | $996 The pre-2021 commonwealth supported place (CSP) contribution amount only applies to students enrolled in a course prior to 2021. To learn more, visit our Understanding your fees page. |
| Domestic tuition unit fee | $4,356 |
| International unit fee | $4,668 |
Unit Outline: Semester 2 2025, Kelvin Grove, Internal
| Unit code: | CWB200 |
|---|---|
| Credit points: | 12 |
| Equivalent: | CWB103 |
| Coordinator: | Lesley Hawkes | l.hawkes@qut.edu.au |
Overview
This unit introduces the wider context of cultural practices that inform communication at the individual and social levels. The unit explores how communication in the workplace and other professional contexts is influenced by factors such as power dynamics, gender, nationality, cultural norms, and ethnicity. It develops your engagement with the theories of and skills for successful intercultural and interpersonal exchange in business and professional relationships in a global context. Your career will be shaped by global forces, events, and contexts. Therefore, to be a global effective communication practitioner, you will need to see communication in the context of social and cultural norms and assumptions.
Learning Outcomes
On successful completion of this unit you will be able to:
- Explain and discuss how interpersonal communication is affected by social factors.
- Review and evaluate how communication across different cultures is not subject to normative Western assumptions.
- Assess the interpersonal and intercultural factors that influence specific communication situations and practices.
- Evaluate the effects of cultural and social assumptions as barriers to effective communication.
Content
The unit's content covers:
- an introduction to the theories of interpersonal communication, including written, spoken, and non-verbal
- an introduction to the theories of intercultural communication
- the role of gender in communication within organisations and other professional communication situations
- problems and pitfalls in intercultural communication
- questions of discrimination and unconscious bias.
Learning Approaches
Your learning in this unit will involve participation in lectures, tutorials and self-study. You will engage with case studies, set readings, exercises, and self-reflective tasks in tutorials to allow you to assess your own interpersonal and intercultural communication style and skills. You will be expected to complete any prescribed self-study, including readings out of class, and in preparation for subsequent classes.
Feedback on Learning and Assessment
Feedback on your performance in this unit will be provided to you in various ways, including:
- feedback on formative tasks completed in tutorials
- advice delivered through Canvas communications
- feedback and support from peers in your tutorial
- criteria sheets and additional comments on summative assessment tasks.
Assessment
Overview
You will complete two summative assessment items during the semester: a research essay and a case study accompanied by a reflective analysis. These assessment items will enable you to demonstrate your ability to:
- analyse interpersonal and intercultural communication situations
- synthesise research into interpersonal and intercultural communication
- highlight instances where cultural and social factors have inhibited communication
- present solutions to problems of intercultural and interpersonal communication
- finesse communication situations affected by culture, social norms, gender, and discrimination.
Formative exercises and assessment tasks will be conducted in tutorials, including scripted role plays. You will also complete self-assessment tasks to gauge your intercultural and interpersonal communication beliefs and assumptions.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Literature Review
You will survey the research literature on a specified issue within interpersonal or intercultural communication. Your review will address the state of current research and identify an issue or a problem in one of the unit's domains.
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: Case Study
You will present a case study of an issue, problem, or question in interpersonal or intercultural communication. Your case study will be accompanied by a reflective analysis that highlights how the issue, problem, or question you have addressed in your case study can be resolved.
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Academic Integrity
Academic integrity is a commitment to undertaking academic work and assessment in a manner that is ethical, fair, honest, respectful and accountable.
The Academic Integrity Policy sets out the range of conduct that can be a failure to maintain the standards of academic integrity. This includes, cheating in exams, plagiarism, self-plagiarism, collusion and contract cheating. It also includes providing fraudulent or altered documentation in support of an academic concession application, for example an assignment extension or a deferred exam.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Breaching QUT’s Academic Integrity Policy or engaging in conduct that may defeat or compromise the purpose of assessment can lead to a finding of student misconduct (Code of Conduct – Student) and result in the imposition of penalties under the Management of Student Misconduct Policy, ranging from a grade reduction to exclusion from QUT.
Requirements to Study
Requirements
All students are requested to visit and review the Health and Safety information on the HiQ web pages.
You will be advised if a unit requires additional mandatory health and safety inductions.
Resources
Resource materials and set readings will be provided on the Canvas site for this unit.
Resource Materials
Other
To enable your full participation in units that utilise virtual learning environments, for example participating in online activities and engaging with online learning materials, you will need access to a reliable computer with an internet connection, webcam, headset and microphone, as well as a learning environment where you are able to fully participate undisturbed when required.
Risk Assessment Statement
For risks associated with using campus buildings or QUT facilities, refer to the HiQ Health and Safety information.
You are advised to take regular rest breaks when engaging in prolonged computer-based work and ensure that your workstation is set up for optimal comfort to prevent strain or injury.
Please be advised that this unit may include the presentation and scholarly analysis of material and subject matters that may be considered confronting, such as certain representations of race, class, gender and violence. QUT counselling support is available should you feel the need to avail yourself of these services.