PUN219 Leadership of Quality and Safety in Health
To view more information for this unit, select Unit Outline from the list below. Please note the teaching period for which the Unit Outline is relevant.
| Unit code: | PUN219 |
|---|---|
| Prerequisite(s): | PUN213 |
| Equivalent(s): | PUZ219 |
| Credit points: | 12 |
| Timetable | Details in HiQ, if available |
| Availabilities |
|
| Domestic tuition unit fee | $3,312 |
| International unit fee | $4,620 |
Unit Outline: Semester 1 2024, Kelvin Grove, Internal
| Unit code: | PUN219 |
|---|---|
| Credit points: | 12 |
| Pre-requisite: | PUN213 |
| Equivalent: | PUZ219 |
| Coordinator: | Paula Bowman | paula.bowman@qut.edu.au |
Overview
Quality and risk management are important areas of focus and activity in the health industry as health service operation and performance is increasingly regulated and monitored by governments and funders. At all levels of the health system, individuals, teams, divisions, organisations, boards and policy makers are expected to contribute to the maintenance of health care quality and safety standards and to participate in the quality improvement of services provided.
The aim of this unit is to develop appropriate knowledge and skills to lead the implementation of effective quality and patient safety programs within a health care setting. It promotes the development of the personal attributes and leadership skills required to engage and motivate staff in strategic quality improvement and innovation.
Learning Outcomes
On successful completion of this unit you will be able to:
- Summarise contemporary leadership theories, concepts, models and trends in the leadership of quality and safety in health care organisations.
- Critically analyse the leadership required to ensure quality and patient safety in diverse communities and contexts.
- Apply systems, processes and tools that underpin high quality and safe care to inform quality and safety improvement in the workplace;
- Design quality and safety improvement plans to engage, motivate and prepare staff to lead quality improvement and innovation.
Content
Topics in this unit include:
- The strategic role of leadership in clinical governance and quality improvement through the analysis of local, national and international approaches which respond to the diversity of communities and contexts.
- Contemporary trends in thinking about health quality and safety.
- The relationship between organizational culture, leadership and health care quality and safety.
- Interdisciplinary perspectives on quality improvement.
- Organising for quality and safety.
- Developing a performance culture.
- Leadership roles, competencies and strategies for quality improvement: quality manager; clinical leadership; team leadership; executive leadership; board leadership.
- Planning for quality and safety improvement.
- Case studies in health quality leadership.
Learning Approaches
In this unit, you will learn by engaging in the following:
- workshops in block teaching period (4 days) - including lectures and guest speaker presentations
- online readings and learning materials
- real world examples of health leadership
- self-paced and blended learning
The block teaching includes presentations from senior health / industry leaders who will discuss with you key concepts and issues in health leadership and health service management. These leaders exemplify different leadership styles and characteristics. All students are encouraged to attend the block teaching.
Readings will be provided which provide a broad and diverse analysis of the current strategic issues. You will be provided with links to strategic documents and to relevant texts for independent and group discussion and be required to identify additional relevant readings and resources to extend your critical thinking skills.
In order to maximise your learning experience in this unit, preparation in advance of lectures and tutorial sessions, and active participation is expected of you. In addition to in-class learning, there will be opportunities for engaging with learning materials online, including recorded lectures and tutorials. You can engage with the online learning materials at your own pace.
Feedback on Learning and Assessment
Informal feedback from academic and industry staff, and peers during the intensive teaching block. Assessment will be spaced throughout the semester to provide the opportunity for feedback on your learning at key points. You will be provided with written formal feedback on each assessment item, based on specific marking criteria published on Canvas, as you progress through the unit.
Assessment
Overview
There are two assessments in this unit:
1. Annotated Bibliography - This will draw on key understandings of leadership theories to support your independent research about the application of a selected leadership approach to quality and safety.
2. Quality and Safety Improvement Plan - This brings together the concepts and strategies presented in the unit materials and workshop to design quality and safety improvements based on a real world scenario.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Annotated Bibliography
You will compile a bibliography of sources of contemporary research and information about a nominated health care leadership topic and its application in diverse communities and contexts. Through internet research and literature review you will identify sources that reflect current thinking and research about the topic. The literature should include a range of ideas and different approaches to and interpretations of the topic. You will provide a summary and critical analysis of the content, relevance and evidence base of each source.
This assignment is eligible for the 48 hour late submission period and assignment extensions.
Assessment: Quality and Safety Improvement Plan
You will take on the role of a professional working in a health or other care setting. You have been asked to address a challenging aspect of quality and safety leadership (topic to be provided or nominated by the student with the approval of the unit coordinator) by developing an interdisciplinary quality and safety improvement plan. You will be expected to support your plan with reference to published literature, research and contemporary case studies which may, if relevant, include examples from your own workplace.
This assignment is eligible for the 48 hour late submission period and assignment extensions.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Recommended text(s)
The following texts are both available as eBooks:
Balding, C. (2011). The Strategic Quality Manager. Melbourne: Arcade Custom.
Swanwick, T. & McKimm, J. (Eds.). (2011). ABC of Clinical Leadership. Chichester, West Sussex: Wiley-Blackwell.
Other
You will be provided with a comprehensive study guide, readings, other specific materials and information about reference texts at the commencement of the unit. Additional reference materials may be provided through tutorials and the 4 day intensive block.
Risk Assessment Statement
There are no out of the ordinary risks in this unit except for those associated with substantial computer-based work. You should ensure that you take regular rest breaks when engaging in prolonged computer-based work.
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.PU87 Master of Health Management and Leadership
- Design innovative and strategic responses to health leadership and management challenges to improve consumer, community, organisational and system level outcomes.
Relates to: Annotated Bibliography, Quality and Safety Improvement Plan - Apply operational management skills to plan, organise and supervise internal organisational processes required for achieving high performance.
Relates to: Annotated Bibliography - Formulate strategies for culturally safe and inclusive approaches to optimise health system design and service delivery.
Relates to: Annotated Bibliography, Quality and Safety Improvement Plan
Unit Outline: Semester 1 2024, Online
| Unit code: | PUN219 |
|---|---|
| Credit points: | 12 |
| Pre-requisite: | PUN213 |
| Equivalent: | PUZ219 |
Overview
Quality and risk management are important areas of focus and activity in the health industry as health service operation and performance is increasingly regulated and monitored by governments and funders. At all levels of the health system, individuals, teams, divisions, organisations, boards and policy makers are expected to contribute to the maintenance of health care quality and safety standards and to participate in the quality improvement of services provided.
The aim of this unit is to develop appropriate knowledge and skills to lead the implementation of effective quality and patient safety programs within a health care setting. It promotes the development of the personal attributes and leadership skills required to engage and motivate staff in strategic quality improvement and innovation.
Learning Outcomes
On successful completion of this unit you will be able to:
- Summarise contemporary leadership theories, concepts, models and trends in the leadership of quality and safety in health care organisations.
- Critically analyse the leadership required to ensure quality and patient safety in diverse communities and contexts.
- Apply systems, processes and tools that underpin high quality and safe care to inform quality and safety improvement in the workplace;
- Design quality and safety improvement plans to engage, motivate and prepare staff to lead quality improvement and innovation.
Content
Topics in this unit include:
- The strategic role of leadership in clinical governance and quality improvement through the analysis of local, national and international approaches which respond to the diversity of communities and contexts.
- Contemporary trends in thinking about health quality and safety.
- The relationship between organizational culture, leadership and health care quality and safety.
- Interdisciplinary perspectives on quality improvement.
- Organising for quality and safety.
- Developing a performance culture.
- Leadership roles, competencies and strategies for quality improvement: quality manager; clinical leadership; team leadership; executive leadership; board leadership.
- Planning for quality and safety improvement.
- Case studies in health quality leadership.
Learning Approaches
In this unit, you will learn by engaging in the following:
- workshops in block teaching period (4 days) - including lectures and guest speaker presentations
- online readings and learning materials
- real world examples of health leadership
- self-paced and blended learning
The block teaching includes presentations from senior health / industry leaders who will discuss with you key concepts and issues in health leadership and health service management. These leaders exemplify different leadership styles and characteristics. All students are encouraged to attend the block teaching.
Readings will be provided which provide a broad and diverse analysis of the current strategic issues. You will be provided with links to strategic documents and to relevant texts for independent and group discussion and be required to identify additional relevant readings and resources to extend your critical thinking skills.
In order to maximise your learning experience in this unit, preparation in advance of lectures and tutorial sessions, and active participation is expected of you. In addition to in-class learning, there will be opportunities for engaging with learning materials online, including recorded lectures and tutorials. You can engage with the online learning materials at your own pace.
Feedback on Learning and Assessment
Informal feedback from academic and industry staff, and peers during the intensive teaching block. Assessment will be spaced throughout the semester to provide the opportunity for feedback on your learning at key points. You will be provided with written formal feedback on each assessment item, based on specific marking criteria published on Canvas, as you progress through the unit.
Assessment
Overview
There are two assessments in this unit:
1. Annotated Bibliography - This will draw on key understandings of leadership theories to support your independent research about the application of a selected leadership approach to quality and safety.
2. Quality and Safety Improvement Plan - This brings together the concepts and strategies presented in the unit materials and workshop to design quality and safety improvements based on a real world scenario.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Annotated Bibliography
You will compile a bibliography of sources of contemporary research and information about a nominated health care leadership topic and its application in diverse communities and contexts. Through internet research and literature review you will identify sources that reflect current thinking and research about the topic. The literature should include a range of ideas and different approaches to and interpretations of the topic. You will provide a summary and critical analysis of the content, relevance and evidence base of each source.
This assignment is eligible for the 48 hour late submission period and assignment extensions.
Assessment: Quality and Safety Improvement Plan
You will take on the role of a professional working in a health or other care setting. You have been asked to address a challenging aspect of quality and safety leadership (topic to be provided or nominated by the student with the approval of the unit coordinator) by developing an interdisciplinary quality and safety improvement plan. You will be expected to support your plan with reference to published literature, research and contemporary case studies which may, if relevant, include examples from your own workplace.
This assignment is eligible for the 48 hour late submission period and assignment extensions.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Recommended text(s)
The following texts are both available as eBooks:
Balding, C. (2011). The Strategic Quality Manager. Melbourne: Arcade Custom.
Swanwick, T. & McKimm, J. (Eds.). (2011). ABC of Clinical Leadership. Chichester, West Sussex: Wiley-Blackwell.
Other
You will be provided with a comprehensive study guide, readings, other specific materials and information about reference texts at the commencement of the unit. Additional reference materials may be provided through tutorials and the 4 day intensive block.
Risk Assessment Statement
There are no out of the ordinary risks in this unit except for those associated with substantial computer-based work. You should ensure that you take regular rest breaks when engaging in prolonged computer-based work.
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.PU87 Master of Health Management and Leadership
- Design innovative and strategic responses to health leadership and management challenges to improve consumer, community, organisational and system level outcomes.
Relates to: Annotated Bibliography, Quality and Safety Improvement Plan - Apply operational management skills to plan, organise and supervise internal organisational processes required for achieving high performance.
Relates to: Annotated Bibliography - Formulate strategies for culturally safe and inclusive approaches to optimise health system design and service delivery.
Relates to: Annotated Bibliography, Quality and Safety Improvement Plan