CAB310 Interaction and Experience Design


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Unit Outline: Semester 1 2024, Gardens Point, Internal

Unit code:CAB310
Credit points:12
Pre-requisite:CAB210
Coordinators:Bernd Ploderer | b.ploderer@qut.edu.au
Laurianne Sitbon | l.sitbon@qut.edu.au
Disclaimer - Offer of some units is subject to viability, and information in these Unit Outlines is subject to change prior to commencement of the teaching period.

Overview

This is an advanced human-computer interaction unit focussed on the design and evaluation of emerging technologies for human use. Emerging technologies like robots, machine learning, and Internet of Things devices have the potential to disrupt how we work and live. Based on interaction design theories and methods, this unit focusses on how we design, prototype, and study how people experience such emerging technologies. Understanding how to design emerging technologies for human use will give students an edge in the market place for jobs as user experience professionals, IT developers, and interaction designers. The theories and methods introduced in this unit prepare students for a career in human-computer interaction research and development. This unit builds on design thinking skills from unit IFB103 and user experience research skills from unit CAB210 to design experiences with emerging technologies.

Learning Outcomes

On successful completion of this unit you will be able to:

  1. Apply existing theoretical frameworks for studying people and technology in a real-world setting
  2. Develop your own method to study people's experiences and interactions with technology for a particular setting
  3. Build a theory of interaction to describe and visualize real-world insights and to inform design
  4. Create design ideas and an interactive technology prototype for an enhanced user experience
  5. Differentiate the concepts of utility, usability, and user experience and apply these concepts to a human-centred design process

Content

Students will be introduced to more advanced theories and concepts of human-computer interaction (HCI) and computer-supported cooperative work (CSCW). Knowledge of basic principles of usability, user-centred design and prototyping are assumed but will be refreshed. Refined and advanced understandings of interaction and participation will be developed through reading, contextual study, design and evaluation. Advanced and exploratory fieldwork methods will be investigated.
Current and emerging interaction paradigms are discussed, including the internet of things, human-robot interaction, embodied interaction, participatory design in developing countries, cultural perspectives.

Learning Approaches

This unit is available for you to study in either on-campus or online mode. You can on average expect to spend 10 hours per week involved in preparing for and attending scheduled classes, preparing and completing assessment tasks as well as independent study and consolidation of your learning.

A variety of teaching modes will be used in CAB310. These include online lectures, workshops, lectures, group work and independent learning. The topics for each week will be available on Canvas. Information available on Canvas includes slides, workshop activities, readings and assessment information. More detail on topics can be found in the recommended readings. It is expected that you will attend all workshops. After the workshop, you should (in your own time) study and reflect on the material presented. This will verify your understanding of the material. If something is not understood, check with any tutor or lecturer associated with this unit either by email or during their normal consultation times. Assessment focusses on skill development in interaction design critique, design and evaluation.

Feedback on Learning and Assessment

Feedback and guidance is principally provided to groups and individuals through the workshop sessions. Criteria sheet grading will be undertaken. A summary of whole class feedback comments will be given after the first assessment and exemplars of good work will be discussed in the workshop. Peer review of assessment item 1 will also be conducted in a structured workshop session.

Assessment

Overview

Assessment is based on an authentic interaction design project in a real-world setting. You will communicate your work through written reports, presentations and appropriate artefacts (design prototypes, videos etc.).

Unit Grading Scheme

7- point scale

Assessment Tasks

Assessment: Understand Experiences

The aim of this assignment is to investigate a real-world setting, and to build a theory of interaction in that setting. The theory will combine and integrate insights from a field study of people’s experiences, an investigation of emerging technology, and existing interaction design theories. The activity will be documented as a 4000-6000-word report.

This is an assignment for the purposes of an extension.

Weight: 40
Individual/Group: Individual
Due (indicative): Week 6
Related Unit learning outcomes: 1, 2, 3

Assessment: Design for Experiences

The aim of this assignment is to design an intervention for a particular setting to refine your insights from your theory of interaction. Starting with your theory, you will define the design problem, sketch ideas, and build an interactive prototype (e.g., a tangible prototype, a video prototype, a Wizard of Oz prototype). You will give an oral presentation to describe the design process and to demonstrate the prototype.

Weight: 35
Individual/Group: Group
Due (indicative): Week 10
Related Unit learning outcomes: 3, 4

Assessment: Evaluate Experiences

The aim of this assignment is to evaluate your design intervention with prospective users to refine the insights from your theory of interaction. A written report (3000-4000 words) and an accompanying video will document the evaluation method, findings about the experience with the design intervention, a refined theory, and your reflections on the process.

This is an assignment for the purposes of an extension.

Weight: 25
Individual/Group: Individual
Due (indicative): Week 14
Related Unit learning outcomes: 2, 3, 5

Academic Integrity

Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.

Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.

You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.

Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.

Resources

The following references are recommended and available through QUT library. You are not required to purchase them.

No extraordinary charges or costs are associated with the requirements for this unit.

Resource Materials

Recommended text(s)

Elizabeth Goodman, Mike Kuniavsky, and Andrea Moed. Observing the User Experience: A Practitioner's Guide to User Research. San Francisco, CA: Morgan Kaufmann Publishers 2012.

Greenberg, Saul, Carpendale S, Marquardt N, Buxton B. Sketching user experiences: The workbook. Amsterdam: Morgan Kaufmann; 2011

Jordan, Brigitte, and Austin Henderson (1995) "Interaction Analysis: Foundations and Practice", The Journal of the Learning Sciences, vol. 4, no. 1, pp. 39-103.

McCarthy, John, and Peter Wright Technology as experience. Cambridge, MA: MIT Press 2004.

Moggridge, Bill, and Gillian Crampton Smith. Designing Interactions. Vol. 17. Cambridge: MIT press, 2007.

Randall, David, Richard Harper, and Mark Rouncefield. Fieldwork for Design: Theory and Practice. Springer, 2007.

Risk Assessment Statement

There is minimal health and safety risk in this unit. It is your responsibility to familiarize yourself with the Health and Safety policies and procedures applicable within campus areas and laboratories