BSB399 Real World Ready - Business Capstone
To view more information for this unit, select Unit Outline from the list below. Please note the teaching period for which the Unit Outline is relevant.
| Unit code: | BSB399 |
|---|---|
| Prerequisite(s): | Completion of 192cp of study |
| Credit points: | 12 |
| Timetable | Details in HiQ, if available |
| Availabilities |
|
| CSP student contribution | $2,040 |
| Pre-2021 CSP student contribution | $1,597 The pre-2021 commonwealth supported place (CSP) contribution amount only applies to students enrolled in a course prior to 2021. To learn more, visit our Understanding your fees page. |
| Domestic tuition unit fee | $3,024 |
| International unit fee | $4,176 |
Unit Outline: Semester 1 2024, Gardens Point, Internal
| Unit code: | BSB399 |
|---|---|
| Credit points: | 12 |
| Pre-requisite: | Completion of 192cp of study |
| Coordinator: | Mazlan Maskor | mazlan.maskor@qut.edu.au |
Overview
Everything in the professional world is centred on working with and through other people. This capstone unit enables students to develop and refine their professional skills and experience working in an interdisciplinary team to develop experience in applying structured problem solving techniques. Integrating and extending professional practice knowledge and skills gained in earlier units, students will develop a critical understanding of their personal and professional strengths and limitations in working individually, with peers, and with industry professionals. Students will be guided to apply the discipline knowledge and professional skills gained throughout their university studies to a real-world project for an industry client. This unit enables students to develop and demonstrate their capabilities for working professionally in multidisciplinary teams to develop solutions for real world problems.
Learning Outcomes
On successful completion of this unit you will be able to:
- Apply consultancy problem solving methods to develop innovative and effective strategies to help an organisation meet its objectives in relation to a real-world problem or opportunity.
- Communicate information, evaluations and recommendations effectively and to a range of audiences through concise visual, spoken and written forms of presentation.
- Demonstrate your ability to work effectively as a team, with and through others, to identify and utilise the individual and collective strengths of team members in real-world contexts.Relates to: UG Business Capabilities: TS (4.2)
- Critically reflect on your university and working experiences to identify and communicate your professional strengths and capabilities to professional audiences.
Content
The unit is designed around three modules:
- MODULE 1: Structured Problem Solving
- MODULE 2: Working With and Through Others to Address Industry Challenges
- MODULE 3: Critical Self-Reflection and Career Long Professional Development
QUT Business Capabilities (Undergraduate)
The content and assessment in this unit are aligned to a selection of the following set of QUT Business Capabilities, also known as Assurance of Learning Goals (AoLs). Developing these capabilities will assist you to meet the desired graduate outcomes set at QUT and equip you with the knowledge and skills to succeed in your chosen career.
Knowledge and Technological Skills (KS)
1.1 Demonstrate and apply integrated discipline (including technical) knowledge across the broad field of business with depth in one or more core business disciplines.
1.2 Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Higher Order Thinking (HO)
2.1 Investigate real world business issues and situations through the effective analysis, evaluation and synthesis of theory and practice.
2.2 Exercise independent judgment and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Professional Communication (PC)
3.1 Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
3.2 Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Teamwork and Self (TS)
4.1 Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
4.2 Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Social, Ethical and Global Understanding (SE)
5.1 Demonstrate and apply knowledge of ethical and legal principles and practices in analysing and responding to business issues.
5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Learning Approaches
The teaching and learning approaches in this unit incorporate a number of methods to engage students to evaluate themselves, work with others, and develop experience in applying structured problem solving methods. The lectures and tutorials have been tailored to create engaging platforms for discussion, insight, and exploration of key concepts to elevate your engagement with and effectiveness of your team, and identify essential skills and expectations for navigating the graduate employment world.
The unit is designed in three distinct modules. The focus of the first module is the application of structured problem-solving methods to diagnose the situation facing a real-life client. Students are invited to engage with a structured learning process, peer-learning, and facilitated workshops to refine their critical thinking and structured problem-solving skills and apply them to complex real world case. In the second module, students work together in a multi-disciplinary team to develop recommendations for the real-life client case. In this module the emphasis is on peer learning and problem solving under the guidance of the teaching team. The last module is focused on critical self-reflection. Students are supported with structured activities and tools to critically reflect on the professional capabilities they demonstrated in the unit, and how they can articulate these to industry audiences, that is, potential employers.
This unit uses the text matching tools in Canvas. Text matching tools assist students to develop the academic skills required to correctly use and cite reference material as well as to check citations and determine possible instances of plagiarism. Students will be required to submit final versions of assignments to text matching systems on Canvas. The Unit Coordinator will provide detailed information on how the software will be used in this unit.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester, which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form, or in consultation
Assessment
Overview
Much of the unit’s assessment is designed to allow individuals to showcase their abilities in a team-based setting. The real world focus towards team-based work will require you to think critically about your own practical and academic skills, and personal strengths and limitations for working individually and as a member of a team. This includes interpersonal skills in communicating with others about your own study, work and personal commitments that may limit your engagement with team activities; as well as managing your time and commitments to equitably contribute to team outputs. Students who fail to engage with their team in any way, or continually fail to meet reasonable requests from their team (i.e. timely delivery of content for team presentation; or timely feedback for ideas and decisions shared by the team) may be held accountable for their (in)actions under section E/2.1.4 (Student Misconduct, s/a.o) of QUT’s Manual of Policies and Procedures for “conduct which does or tends to defeat or compromise the purposes of assessment of academic work.”
Students may be required to attend campus or an assessment centre for the purposes of assessment, regardless of the attendance mode for the unit.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Case Diagnostic report
Case Diagnostic Report: Acting as a graduate consultant, you will analyse the external and internal environment of the live client organisation through your discipline lens. You will diagnose the situation facing the client and provide an evidence based analysis to support your diagnosis. You will present your draft analysis and articulate a clear problem statement that the client needs to address.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): KS (1.2), HO (2.2)
This is an assignment for the purposes of an extension.
Assessment: Client Pitch
Pitch to industry partners: As a multi-disciplinary graduate team you will develop a strategy for resolving a real-world problem currently facing the unit's industry partner organisation. Using the Structured Problem Solving process discussed in class, your team will develop an evidence-based strategy that leverages your collective interdisciplinary strengths to address the industry partner's problem and then pitch that strategy.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): KS (1.2), HO (2.2), PC (3.2), TS (4.2), SE (5.2)
Assessment: Professional Plans
Professional Capabilities Statement: Students will reflect upon their professional development and respond to a range of questions that focus on communicating their professional capabilities and strengths as they move towards graduation.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): PC (3.1), TS (4.1)
This is an assignment for the purposes of an extension.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Prescribed text(s)
There is no prescribed text for this unit.
Other
A wide range of useful materials have been embedded into the weekly learning activities on the Canvas site. These materials are recommended reading/viewing.
Risk Assessment Statement
This unit requires you to work with your team for the majority of the semester. Accordingly, students enrolling in this unit are expected to consistently engage with team discussions and equitably contribute to the work produced by the team. If you know that you will be absent from classes and/or be unavailable to engage (digitally) with your team for a prolonged period of the semester (i.e. due to work commitments, travel plans, etc.), please consider taking this unit in a semester that you can more equitably commit your time to working with others for completing assessment.
Beyond the above consideration for the team-based nature of the unit, there are no out-of-the-ordinary risks associated with lectures or tutorials in this unit. You should, however, familiarise yourself with evacuation procedures operating in the buildings in which you attend classes and take the time to
view the Emergency video.
Standards/Competencies
This unit is designed to support your development of the following standards\competencies.
QUT Business Capabilities (Undergraduate)
HO (2.2): Independent Judgement and Decision-Making
Relates to: ULO1, ULO2, Case Diagnostic report , Client Pitch
KS (1.2): Technical and Technological Skills
Relates to: ULO2, Case Diagnostic report , Client Pitch
PC (3.1): Professional Communication (Written)
Relates to: ULO2, ULO4, Professional Plans
PC (3.2): Professional Communication (Oral)
Relates to: ULO2, ULO4, Client Pitch, Professional Plans
SE (5.2): Global Social Responsibility
Relates to: ULO1, Client Pitch
TS (4.1): Self-Reflection and Accountability
Relates to: ULO4, Professional Plans
TS (4.2): Teamwork Knowledge and Skills
Relates to: ULO3, Case Diagnostic report , Client Pitch
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.BS05 Bachelor of Business
- Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Relates to: ULO1, Client Pitch - Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Relates to: ULO2, Case Diagnostic report , Client Pitch - Exercise independent judgement and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Relates to: ULO1, ULO2, Case Diagnostic report , Client Pitch - Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Professional Plans - Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Client Pitch, Professional Plans - Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
Relates to: ULO4, Professional Plans - Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Relates to: ULO3, Case Diagnostic report , Client Pitch
BS06 Bachelor of Business
- Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Relates to: ULO1, Client Pitch - Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Relates to: ULO2, Case Diagnostic report , Client Pitch - Exercise independent judgement and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Relates to: ULO1, ULO2, Case Diagnostic report , Client Pitch - Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Professional Plans - Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Client Pitch, Professional Plans - Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
Relates to: Professional Plans - Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Relates to: ULO3, ULO4, Case Diagnostic report , Client Pitch
Unit Outline: Semester 1 2024, Online
| Unit code: | BSB399 |
|---|---|
| Credit points: | 12 |
| Pre-requisite: | Completion of 192cp of study |
Overview
Everything in the professional world is centred on working with and through other people. This capstone unit enables students to develop and refine their professional skills and experience working in an interdisciplinary team to develop experience in applying structured problem solving techniques. Integrating and extending professional practice knowledge and skills gained in earlier units, students will develop a critical understanding of their personal and professional strengths and limitations in working individually, with peers, and with industry professionals. Students will be guided to apply the discipline knowledge and professional skills gained throughout their university studies to a real-world project for an industry client. This unit enables students to develop and demonstrate their capabilities for working professionally in multidisciplinary teams to develop solutions for real world problems.
Learning Outcomes
On successful completion of this unit you will be able to:
- Apply consultancy problem solving methods to develop innovative and effective strategies to help an organisation meet its objectives in relation to a real-world problem or opportunity.
- Communicate information, evaluations and recommendations effectively and to a range of audiences through concise visual, spoken and written forms of presentation.
- Demonstrate your ability to work effectively as a team, with and through others, to identify and utilise the individual and collective strengths of team members in real-world contexts.Relates to: UG Business Capabilities: TS (4.2)
- Critically reflect on your university and working experiences to identify and communicate your professional strengths and capabilities to professional audiences.
Content
The unit is designed around three modules:
- MODULE 1: Structured Problem Solving
- MODULE 2: Working With and Through Others to Address Industry Challenges
- MODULE 3: Critical Self-Reflection and Career Long Professional Development
QUT Business Capabilities (Undergraduate)
The content and assessment in this unit are aligned to a selection of the following set of QUT Business Capabilities, also known as Assurance of Learning Goals (AoLs). Developing these capabilities will assist you to meet the desired graduate outcomes set at QUT and equip you with the knowledge and skills to succeed in your chosen career.
Knowledge and Technological Skills (KS)
1.1 Demonstrate and apply integrated discipline (including technical) knowledge across the broad field of business with depth in one or more core business disciplines.
1.2 Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Higher Order Thinking (HO)
2.1 Investigate real world business issues and situations through the effective analysis, evaluation and synthesis of theory and practice.
2.2 Exercise independent judgment and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Professional Communication (PC)
3.1 Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
3.2 Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Teamwork and Self (TS)
4.1 Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
4.2 Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Social, Ethical and Global Understanding (SE)
5.1 Demonstrate and apply knowledge of ethical and legal principles and practices in analysing and responding to business issues.
5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Learning Approaches
The teaching and learning approaches in this unit incorporate a number of methods to engage students to evaluate themselves, work with others, and develop experience in applying structured problem solving methods. The lectures and tutorials have been tailored to create engaging platforms for discussion, insight, and exploration of key concepts to elevate your engagement with and effectiveness of your team, and identify essential skills and expectations for navigating the graduate employment world.
The unit is designed in three distinct modules. The focus of the first module is the application of structured problem-solving methods to diagnose the situation facing a real-life client. Students are invited to engage with a structured learning process, peer-learning, and facilitated workshops to refine their critical thinking and structured problem-solving skills and apply them to complex real world case. In the second module, students work together in a multi-disciplinary team to develop recommendations for the real-life client case. In this module the emphasis is on peer learning and problem solving under the guidance of the teaching team. The last module is focused on critical self-reflection. Students are supported with structured activities and tools to critically reflect on the professional capabilities they demonstrated in the unit, and how they can articulate these to industry audiences, that is, potential employers.
This unit uses the text matching tools in Canvas. Text matching tools assist students to develop the academic skills required to correctly use and cite reference material as well as to check citations and determine possible instances of plagiarism. Students will be required to submit final versions of assignments to text matching systems on Canvas. The Unit Coordinator will provide detailed information on how the software will be used in this unit.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester, which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form, or in consultation
Assessment
Overview
Much of the unit’s assessment is designed to allow individuals to showcase their abilities in a team-based setting. The real world focus towards team-based work will require you to think critically about your own practical and academic skills, and personal strengths and limitations for working individually and as a member of a team. This includes interpersonal skills in communicating with others about your own study, work and personal commitments that may limit your engagement with team activities; as well as managing your time and commitments to equitably contribute to team outputs. Students who fail to engage with their team in any way, or continually fail to meet reasonable requests from their team (i.e. timely delivery of content for team presentation; or timely feedback for ideas and decisions shared by the team) may be held accountable for their (in)actions under section E/2.1.4 (Student Misconduct, s/a.o) of QUT’s Manual of Policies and Procedures for “conduct which does or tends to defeat or compromise the purposes of assessment of academic work.”
Students may be required to attend campus or an assessment centre for the purposes of assessment, regardless of the attendance mode for the unit.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Case Diagnostic report
Case Diagnostic Report: Acting as a graduate consultant, you will analyse the external and internal environment of the live client organisation through your discipline lens. You will diagnose the situation facing the client and provide an evidence based analysis to support your diagnosis. You will present your draft analysis and articulate a clear problem statement that the client needs to address.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): KS (1.2), HO (2.2)
This is an assignment for the purposes of an extension.
Assessment: Client Pitch
Pitch to industry partners: As a multi-disciplinary graduate team you will develop a strategy for resolving a real-world problem currently facing the unit's industry partner organisation. Using the Structured Problem Solving process discussed in class, your team will develop an evidence-based strategy that leverages your collective interdisciplinary strengths to address the industry partner's problem and then pitch that strategy.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): KS (1.2), HO (2.2), PC (3.2), TS (4.2), SE (5.2)
Assessment: Professional Plans
Professional Capabilities Statement: Students will reflect upon their professional development and respond to a range of questions that focus on communicating their professional capabilities and strengths as they move towards graduation.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): PC (3.1), TS (4.1)
This is an assignment for the purposes of an extension.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Prescribed text(s)
There is no prescribed text for this unit.
Other
A wide range of useful materials have been embedded into the weekly learning activities on the Canvas site. These materials are recommended reading/viewing.
Risk Assessment Statement
This unit requires you to work with your team for the majority of the semester. Accordingly, students enrolling in this unit are expected to consistently engage with team discussions and equitably contribute to the work produced by the team. If you know that you will be absent from classes and/or be unavailable to engage (digitally) with your team for a prolonged period of the semester (i.e. due to work commitments, travel plans, etc.), please consider taking this unit in a semester that you can more equitably commit your time to working with others for completing assessment.
Beyond the above consideration for the team-based nature of the unit, there are no out-of-the-ordinary risks associated with lectures or tutorials in this unit. You should, however, familiarise yourself with evacuation procedures operating in the buildings in which you attend classes and take the time to
view the Emergency video.
Standards/Competencies
This unit is designed to support your development of the following standards\competencies.
QUT Business Capabilities (Undergraduate)
HO (2.2): Independent Judgement and Decision-Making
Relates to: ULO1, ULO2, Case Diagnostic report , Client Pitch
KS (1.2): Technical and Technological Skills
Relates to: ULO2, Case Diagnostic report , Client Pitch
PC (3.1): Professional Communication (Written)
Relates to: ULO2, ULO4, Professional Plans
PC (3.2): Professional Communication (Oral)
Relates to: ULO2, ULO4, Client Pitch, Professional Plans
SE (5.2): Global Social Responsibility
Relates to: ULO1, Client Pitch
TS (4.1): Self-Reflection and Accountability
Relates to: ULO4, Professional Plans
TS (4.2): Teamwork Knowledge and Skills
Relates to: ULO3, Case Diagnostic report , Client Pitch
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.BS05 Bachelor of Business
- Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Relates to: ULO1, Client Pitch - Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Relates to: ULO2, Case Diagnostic report , Client Pitch - Exercise independent judgement and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Relates to: ULO1, ULO2, Case Diagnostic report , Client Pitch - Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Professional Plans - Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Client Pitch, Professional Plans - Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
Relates to: ULO4, Professional Plans - Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Relates to: ULO3, Case Diagnostic report , Client Pitch
BS06 Bachelor of Business
- Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Relates to: ULO1, Client Pitch - Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Relates to: ULO2, Case Diagnostic report , Client Pitch - Exercise independent judgement and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Relates to: ULO1, ULO2, Case Diagnostic report , Client Pitch - Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Professional Plans - Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Client Pitch, Professional Plans - Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
Relates to: Professional Plans - Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Relates to: ULO3, ULO4, Case Diagnostic report , Client Pitch
Unit Outline: Semester 2 2024, Gardens Point, Internal
| Unit code: | BSB399 |
|---|---|
| Credit points: | 12 |
| Pre-requisite: | Completion of 192cp of study |
| Coordinator: | Mazlan Maskor | mazlan.maskor@qut.edu.au |
Overview
Everything in the professional world is centred on working with and through other people. This capstone unit enables students to develop and refine their professional skills and experience working in an interdisciplinary team to develop experience in applying structured problem solving techniques. Integrating and extending professional practice knowledge and skills gained in earlier units, students will develop a critical understanding of their personal and professional strengths and limitations in working individually, with peers, and with industry professionals. Students will be guided to apply the discipline knowledge and professional skills gained throughout their university studies to a real-world project for an industry client. This unit enables students to develop and demonstrate their capabilities for working professionally in multidisciplinary teams to develop solutions for real world problems.
Learning Outcomes
On successful completion of this unit you will be able to:
- Apply consultancy problem solving methods to develop innovative and effective strategies to help an organisation meet its objectives in relation to a real-world problem or opportunity. [KS 1.2, HO 2.1, HO 2.2, SE 5.2]
- Communicate information, evaluations and recommendations effectively and to a range of audiences through concise visual, spoken and written forms of presentation. [HO 2.2, PC 3.1, PC 3.2]
- Demonstrate your ability to work effectively as a team, with and through others, to identify and utilise the individual and collective strengths of team members in real-world contexts. [TS 4.2]Relates to: UG Business Capabilities: TS (4.2)
- Critically reflect on your university and working experiences to identify and communicate your professional strengths and capabilities to professional audiences. [TS 4.1]
Content
The unit is designed around three modules:
- MODULE 1: Structured Problem Solving
- MODULE 2: Working With and Through Others to Address Industry Challenges
- MODULE 3: Critical Self-Reflection and Career Long Professional Development
QUT Business Capabilities (Undergraduate)
The content and assessment in this unit are aligned to a selection of the following set of QUT Business Capabilities, also known as Assurance of Learning Goals (AoLs). Developing these capabilities will assist you to meet the desired graduate outcomes set at QUT and equip you with the knowledge and skills to succeed in your chosen career.
Knowledge and Technological Skills (KS)
1.1 Demonstrate and apply integrated discipline (including technical) knowledge across the broad field of business with depth in one or more core business disciplines.
1.2 Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Higher Order Thinking (HO)
2.1 Investigate real world business issues and situations through the effective analysis, evaluation and synthesis of theory and practice.
2.2 Exercise independent judgment and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Professional Communication (PC)
3.1 Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
3.2 Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Teamwork and Self (TS)
4.1 Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
4.2 Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Social, Ethical and Global Understanding (SE)
5.1 Demonstrate and apply knowledge of ethical and legal principles and practices in analysing and responding to business issues.
5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Learning Approaches
The teaching and learning approaches in this unit incorporate a number of methods to engage students to evaluate themselves, work with others, and develop experience in applying structured problem solving methods. The lectures and tutorials have been tailored to create engaging platforms for discussion, insight, and exploration of key concepts to elevate your engagement with and effectiveness of your team, and identify essential skills and expectations for navigating the graduate employment world.
The unit is designed in three distinct modules. The focus of the first module is the application of structured problem-solving methods to diagnose the situation facing a real-life client. Students are invited to engage with a structured learning process, peer-learning, and facilitated workshops to refine their critical thinking and structured problem-solving skills and apply them to complex real world case. In the second module, students work together in a multi-disciplinary team to develop recommendations for the real-life client case. In this module the emphasis is on peer learning and problem solving under the guidance of the teaching team. The last module is focused on critical self-reflection. Students are supported with structured activities and tools to critically reflect on the professional capabilities they demonstrated in the unit, and how they can articulate these to industry audiences, that is, potential employers.
This unit uses the text matching tools in Canvas. Text matching tools assist students to develop the academic skills required to correctly use and cite reference material as well as to check citations and determine possible instances of plagiarism. Students will be required to submit final versions of assignments to text matching systems on Canvas. The Unit Coordinator will provide detailed information on how the software will be used in this unit.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester, which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form, or in consultation
Assessment
Overview
Much of the unit’s assessment is designed to allow individuals to showcase their abilities in a team-based setting. The real world focus towards team-based work will require you to think critically about your own practical and academic skills, and personal strengths and limitations for working individually and as a member of a team. This includes interpersonal skills in communicating with others about your own study, work and personal commitments that may limit your engagement with team activities; as well as managing your time and commitments to equitably contribute to team outputs. Students who fail to engage with their team in any way, or continually fail to meet reasonable requests from their team (i.e. timely delivery of content for team presentation; or timely feedback for ideas and decisions shared by the team) may be held accountable for their (in)actions under section E/2.1.4 (Student Misconduct, s/a.o) of QUT’s Manual of Policies and Procedures for “conduct which does or tends to defeat or compromise the purposes of assessment of academic work.”
Students may be required to attend campus or an assessment centre for the purposes of assessment, regardless of the attendance mode for the unit.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Case Diagnostic report
Case Diagnostic Report: Acting as a graduate consultant, you will analyse the external and internal environment of the live client organisation through your discipline lens. You will diagnose the situation facing the client and provide an evidence based analysis to support your diagnosis. You will present your draft analysis and articulate a clear problem statement that the client needs to address.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): KS (1.2), HO (2.1, 2.2), PC (3.1)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: Professional Team Plan
Students will reflect upon their professional development and focus on communicating their professional capabilities, value proposition and strengths as they move towards graduation.
Formative or Summative: Summative
Business Capabilities (AoL goals): PC (3.1), TS (4.1)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: Client Pitch
Pitch to industry partners: As a multi-disciplinary graduate team you will develop a strategy for resolving a real-world problem currently facing the unit's industry partner organisation. Using the Structured Problem Solving process as presented in the unit, your team will develop an evidence-based strategy that leverages your collective interdisciplinary strengths to address the industry partner's problem and then pitch that strategy.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.1, 2.2), PC (3.2), TS (4.2), SE (5.2)
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Prescribed text(s)
There is no prescribed text for this unit.
Other
A wide range of useful materials have been embedded into the weekly learning activities on the Canvas site. These materials are recommended reading/viewing.
Risk Assessment Statement
This unit requires you to work with your team for the majority of the semester. Accordingly, students enrolling in this unit are expected to consistently engage with team discussions and equitably contribute to the work produced by the team. If you know that you will be absent from classes and/or be unavailable to engage (digitally) with your team for a prolonged period of the semester (i.e. due to work commitments, travel plans, etc.), please consider taking this unit in a semester that you can more equitably commit your time to working with others for completing assessment.
Beyond the above consideration for the team-based nature of the unit, there are no out-of-the-ordinary risks associated with lectures or tutorials in this unit. You should, however, familiarise yourself with evacuation procedures operating in the buildings in which you attend classes and take the time to
view the Emergency video.
Standards/Competencies
This unit is designed to support your development of the following standards\competencies.
QUT Business Capabilities (Undergraduate)
HO (2.2): Independent Judgement and Decision-Making
Relates to: ULO1, ULO2, Case Diagnostic report , Client Pitch
KS (1.2): Technical and Technological Skills
Relates to: ULO2, Case Diagnostic report , Client Pitch
PC (3.1): Professional Communication (Written)
Relates to: ULO2, ULO4, Professional Team Plan
PC (3.2): Professional Communication (Oral)
Relates to: ULO2, ULO4, Professional Team Plan, Client Pitch
SE (5.2): Global Social Responsibility
Relates to: ULO1, Client Pitch
TS (4.1): Self-Reflection and Accountability
Relates to: ULO4, Professional Team Plan
TS (4.2): Teamwork Knowledge and Skills
Relates to: ULO3, Case Diagnostic report , Client Pitch
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.BS05 Bachelor of Business
- Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Relates to: ULO1, Client Pitch - Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Relates to: ULO2, Case Diagnostic report , Client Pitch - Exercise independent judgement and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Relates to: ULO1, ULO2, Case Diagnostic report , Client Pitch - Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Professional Team Plan - Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Professional Team Plan, Client Pitch - Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
Relates to: ULO4, Professional Team Plan - Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Relates to: ULO3, Case Diagnostic report , Client Pitch
BS06 Bachelor of Business
- Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Relates to: ULO1, Client Pitch - Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Relates to: ULO2, Case Diagnostic report , Client Pitch - Exercise independent judgement and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Relates to: ULO1, ULO2, Case Diagnostic report , Client Pitch - Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Professional Team Plan - Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Professional Team Plan, Client Pitch - Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
Relates to: Professional Team Plan - Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Relates to: ULO3, ULO4, Case Diagnostic report , Client Pitch
Unit Outline: Semester 2 2024, Online
| Unit code: | BSB399 |
|---|---|
| Credit points: | 12 |
| Pre-requisite: | Completion of 192cp of study |
Overview
Everything in the professional world is centred on working with and through other people. This capstone unit enables students to develop and refine their professional skills and experience working in an interdisciplinary team to develop experience in applying structured problem solving techniques. Integrating and extending professional practice knowledge and skills gained in earlier units, students will develop a critical understanding of their personal and professional strengths and limitations in working individually, with peers, and with industry professionals. Students will be guided to apply the discipline knowledge and professional skills gained throughout their university studies to a real-world project for an industry client. This unit enables students to develop and demonstrate their capabilities for working professionally in multidisciplinary teams to develop solutions for real world problems.
Learning Outcomes
On successful completion of this unit you will be able to:
- Apply consultancy problem solving methods to develop innovative and effective strategies to help an organisation meet its objectives in relation to a real-world problem or opportunity. [KS 1.2, HO 2.1, HO 2.2, SE 5.2]
- Communicate information, evaluations and recommendations effectively and to a range of audiences through concise visual, spoken and written forms of presentation. [HO 2.2, PC 3.1, PC 3.2]
- Demonstrate your ability to work effectively as a team, with and through others, to identify and utilise the individual and collective strengths of team members in real-world contexts. [TS 4.2]Relates to: UG Business Capabilities: TS (4.2)
- Critically reflect on your university and working experiences to identify and communicate your professional strengths and capabilities to professional audiences. [TS 4.1]
Content
The unit is designed around three modules:
- MODULE 1: Structured Problem Solving
- MODULE 2: Working With and Through Others to Address Industry Challenges
- MODULE 3: Critical Self-Reflection and Career Long Professional Development
QUT Business Capabilities (Undergraduate)
The content and assessment in this unit are aligned to a selection of the following set of QUT Business Capabilities, also known as Assurance of Learning Goals (AoLs). Developing these capabilities will assist you to meet the desired graduate outcomes set at QUT and equip you with the knowledge and skills to succeed in your chosen career.
Knowledge and Technological Skills (KS)
1.1 Demonstrate and apply integrated discipline (including technical) knowledge across the broad field of business with depth in one or more core business disciplines.
1.2 Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Higher Order Thinking (HO)
2.1 Investigate real world business issues and situations through the effective analysis, evaluation and synthesis of theory and practice.
2.2 Exercise independent judgment and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Professional Communication (PC)
3.1 Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
3.2 Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Teamwork and Self (TS)
4.1 Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
4.2 Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Social, Ethical and Global Understanding (SE)
5.1 Demonstrate and apply knowledge of ethical and legal principles and practices in analysing and responding to business issues.
5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Learning Approaches
The teaching and learning approaches in this unit incorporate a number of methods to engage students to evaluate themselves, work with others, and develop experience in applying structured problem solving methods. The lectures and tutorials have been tailored to create engaging platforms for discussion, insight, and exploration of key concepts to elevate your engagement with and effectiveness of your team, and identify essential skills and expectations for navigating the graduate employment world.
The unit is designed in three distinct modules. The focus of the first module is the application of structured problem-solving methods to diagnose the situation facing a real-life client. Students are invited to engage with a structured learning process, peer-learning, and facilitated workshops to refine their critical thinking and structured problem-solving skills and apply them to complex real world case. In the second module, students work together in a multi-disciplinary team to develop recommendations for the real-life client case. In this module the emphasis is on peer learning and problem solving under the guidance of the teaching team. The last module is focused on critical self-reflection. Students are supported with structured activities and tools to critically reflect on the professional capabilities they demonstrated in the unit, and how they can articulate these to industry audiences, that is, potential employers.
This unit uses the text matching tools in Canvas. Text matching tools assist students to develop the academic skills required to correctly use and cite reference material as well as to check citations and determine possible instances of plagiarism. Students will be required to submit final versions of assignments to text matching systems on Canvas. The Unit Coordinator will provide detailed information on how the software will be used in this unit.
Feedback on Learning and Assessment
Students will receive feedback in various forms throughout the semester, which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists (e.g. criteria sheets), written commentary
- Direct: to individual students, either in written form, or in consultation
Assessment
Overview
Much of the unit’s assessment is designed to allow individuals to showcase their abilities in a team-based setting. The real world focus towards team-based work will require you to think critically about your own practical and academic skills, and personal strengths and limitations for working individually and as a member of a team. This includes interpersonal skills in communicating with others about your own study, work and personal commitments that may limit your engagement with team activities; as well as managing your time and commitments to equitably contribute to team outputs. Students who fail to engage with their team in any way, or continually fail to meet reasonable requests from their team (i.e. timely delivery of content for team presentation; or timely feedback for ideas and decisions shared by the team) may be held accountable for their (in)actions under section E/2.1.4 (Student Misconduct, s/a.o) of QUT’s Manual of Policies and Procedures for “conduct which does or tends to defeat or compromise the purposes of assessment of academic work.”
Students may be required to attend campus or an assessment centre for the purposes of assessment, regardless of the attendance mode for the unit.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Case Diagnostic report
Case Diagnostic Report: Acting as a graduate consultant, you will analyse the external and internal environment of the live client organisation through your discipline lens. You will diagnose the situation facing the client and provide an evidence based analysis to support your diagnosis. You will present your draft analysis and articulate a clear problem statement that the client needs to address.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): KS (1.2), HO (2.1, 2.2), PC (3.1)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: Professional Team Plan
Students will reflect upon their professional development and focus on communicating their professional capabilities, value proposition and strengths as they move towards graduation.
Formative or Summative: Summative
Business Capabilities (AoL goals): PC (3.1), TS (4.1)
This assignment is eligible for the 48-hour late submission period and assignment extensions.
Assessment: Client Pitch
Pitch to industry partners: As a multi-disciplinary graduate team you will develop a strategy for resolving a real-world problem currently facing the unit's industry partner organisation. Using the Structured Problem Solving process as presented in the unit, your team will develop an evidence-based strategy that leverages your collective interdisciplinary strengths to address the industry partner's problem and then pitch that strategy.
Formative or Summative: Formative and Summative
Business Capabilities (AoL goals): HO (2.1, 2.2), PC (3.2), TS (4.2), SE (5.2)
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
Resource Materials
Prescribed text(s)
There is no prescribed text for this unit.
Other
A wide range of useful materials have been embedded into the weekly learning activities on the Canvas site. These materials are recommended reading/viewing.
Risk Assessment Statement
This unit requires you to work with your team for the majority of the semester. Accordingly, students enrolling in this unit are expected to consistently engage with team discussions and equitably contribute to the work produced by the team. If you know that you will be absent from classes and/or be unavailable to engage (digitally) with your team for a prolonged period of the semester (i.e. due to work commitments, travel plans, etc.), please consider taking this unit in a semester that you can more equitably commit your time to working with others for completing assessment.
Beyond the above consideration for the team-based nature of the unit, there are no out-of-the-ordinary risks associated with lectures or tutorials in this unit. You should, however, familiarise yourself with evacuation procedures operating in the buildings in which you attend classes and take the time to
view the Emergency video.
Standards/Competencies
This unit is designed to support your development of the following standards\competencies.
QUT Business Capabilities (Undergraduate)
HO (2.2): Independent Judgement and Decision-Making
Relates to: ULO1, ULO2, Case Diagnostic report , Client Pitch
KS (1.2): Technical and Technological Skills
Relates to: ULO2, Case Diagnostic report , Client Pitch
PC (3.1): Professional Communication (Written)
Relates to: ULO2, ULO4, Professional Team Plan
PC (3.2): Professional Communication (Oral)
Relates to: ULO2, ULO4, Professional Team Plan, Client Pitch
SE (5.2): Global Social Responsibility
Relates to: ULO1, Client Pitch
TS (4.1): Self-Reflection and Accountability
Relates to: ULO4, Professional Team Plan
TS (4.2): Teamwork Knowledge and Skills
Relates to: ULO3, Case Diagnostic report , Client Pitch
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.BS05 Bachelor of Business
- Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Relates to: ULO1, Client Pitch - Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Relates to: ULO2, Case Diagnostic report , Client Pitch - Exercise independent judgement and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Relates to: ULO1, ULO2, Case Diagnostic report , Client Pitch - Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Professional Team Plan - Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Professional Team Plan, Client Pitch - Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
Relates to: ULO4, Professional Team Plan - Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Relates to: ULO3, Case Diagnostic report , Client Pitch
BS06 Bachelor of Business
- Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.
Relates to: ULO1, Client Pitch - Apply technical and technological skills appropriate and effective for real world business purposes and contexts.
Relates to: ULO2, Case Diagnostic report , Client Pitch - Exercise independent judgement and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.
Relates to: ULO1, ULO2, Case Diagnostic report , Client Pitch - Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Professional Team Plan - Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.
Relates to: ULO2, ULO4, Professional Team Plan, Client Pitch - Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.
Relates to: Professional Team Plan - Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.
Relates to: ULO3, ULO4, Case Diagnostic report , Client Pitch