CCN207 Communication Research and Problem Solving


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Unit Outline: Flexible Period - 10A 2025, Kelvin Grove, Internal (Start Date: 08 Sep 2025)

Unit code:CCN207
Credit points:12
Pre-requisite:Completion of 48 credit points of CCN- or CCQ- coded units
Equivalent:CCN203 or CCQ203 or CCQ207
Coordinator:Patrik Wikstrom | patrik.wikstrom@qut.edu.au
Disclaimer - Offer of some units is subject to viability, and information in these Unit Outlines is subject to change prior to commencement of the teaching period.

Overview

This foundational unit introduces traditional and emerging approaches to problem-solving and the design of impactful and rigorous research projects relevant to the digital communication field. You will develop a project proposal, demonstrate awareness of ethical research practice, and plan for your capstone project. As a communication professional, you will frequently be called upon to undertake research projects and generate innovative solutions to complex problems. This unit provides you with a strong basis to undertake such industry-focussed research.

Note: If you are in the Graduate Diploma in Digital Communication, you should undertake this unit if you intend to articulate into the Master of Digital Communication.

Learning Outcomes

On successful completion of this unit you will be able to:

  1. Apply appropriate research method/s to investigate a significant topic in the field of Digital Communication.
  2. Identify, ctirique and synthesise appropriate literature to study topics in the field of Digital Communication.
  3. Discuss and apply the ethics of data collection, analysis and reporting.
  4. Effectively present, defend and critique research plans

Content

In this unit you will choose a topic for your capstone project and learn how to design a project that effectively addresses a question related your topic. Your project can be shaped as a real-world problem to solve or a research challenge for you to explore. You will learn how to select appropriate theoretical perspectives for your topic and how to choose research designs and methods to address the question you have created. You will use artificial intelligence tools for all steps in your project design and learn about both the benefits and limitations of AI tools for communication research and problem-solving.

 

Learning Approaches

This unit is taught via a blended approach that combines elements of online delivery and face-to-face.

Learning experiences in this unit include:

  • participating in workshop activities and tutorials (team-based learning and problem-based learning)
  • attending lectures
  • engaging with online learning materials
  • reading book chapters, scholarly and industry articles

Feedback on Learning and Assessment

You will receive feedback on your learning in a variety of ways, including:

  • Informal formative feedback in workshops and tutorials,
  • Self-assessment tools,
  • Peer feedback,
  • Formal written or recorded feedback on both formative and summative assessment tasks in addition to the grade on the Criterion Reference Assessment sheet.

Assessment

Overview

You will be required to complete three assessment items during this unit:

  • Project design: This assessment consists of three tasks - (1) Map the project terrain, (2) Develop your research questions, and (3) Justify your methodological decisions.
  • The proposal pitch: This assessment consists of two tasks - (1) A live presentation with Q&A and (2) Peer critique
  • Project planning portfolio: This assessment consists of two tasks - (1) Reflective journal and (2) Research plan

Unit Grading Scheme

7- point scale

Assessment Tasks

Assessment: Project design

Task 1: Mapping the project terrain. In this task, you will (1) develop a topic and unpack its significance, (2) develop an annotated literature review, and (3) identify and justify key concepts and theories.

Task 2: Research question development. In this task, you develop clearly articulated research questions with detailed rationales explaining the motivation behind these questions.

Task 3: Methodological justification. In this task, you justify your chosen methodology by explicitly connecting methods to questions and theory.

This assignment is eligible for the 48-hour late submission period and assignment extensions.

Weight: 40
Length: Text, approx. 1,000-1,500 words combined with online activities.
Individual/Group: Individual
Due (indicative): Week 5
Related Unit learning outcomes: 1, 2

Assessment: The proposal pitch

Task 1: Live presentation and Q&A. You will make a live presentation of your proposal to your peers and respond to follow-up questions from your instructors.

Task 2: Peer critique. You will be assigned as a reviewer for another student’s presentation and submit a short critique.

Weight: 30
Length: Presentation: 5-10 minutes Critique: 200-300 words
Individual/Group: Individual
Due (indicative): Week 6
Related Unit learning outcomes: 1, 3, 4

Assessment: Project planning portfolio

Task 1: Weekly Reflective Journals. Each week, you will reflect on class activities, how your thinking evolved and what challenges you may have faced.

Task 2: Research plan. You extend your work during the unit into a well-defined, ethically sound, and practically executable research plan to guide your capstone project.

This assignment is eligible for the 48-hour late submission period and assignment extensions.

Weight: 30
Length: Research plan: 3,000-3,500 words
Individual/Group: Individual
Due (indicative): Week 7
Related Unit learning outcomes: 1, 2, 3

Academic Integrity

Academic integrity is a commitment to undertaking academic work and assessment in a manner that is ethical, fair, honest, respectful and accountable.

The Academic Integrity Policy sets out the range of conduct that can be a failure to maintain the standards of academic integrity. This includes, cheating in exams, plagiarism, self-plagiarism, collusion and contract cheating. It also includes providing fraudulent or altered documentation in support of an academic concession application, for example an assignment extension or a deferred exam.

You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.

Breaching QUT’s Academic Integrity Policy or engaging in conduct that may defeat or compromise the purpose of assessment can lead to a finding of student misconduct (Code of Conduct – Student) and result in the imposition of penalties under the Management of Student Misconduct Policy, ranging from a grade reduction to exclusion from QUT.

Resources

Relevant academic texts covering all aspects of the development of a research proposal 

Risk Assessment Statement

For risks associated with using campus buildings or facilities, refer to the Tier 1 General Health and Safety Induction.

You are advised to back-up your digital files on a regular basis to ensure work is not lost if there is a hardware failure. Information about the free file storage provided by QUT for students is available on the Storing your files page.

There are no out of the ordinary risks associated with this unit.

Course Learning Outcomes

This unit is designed to support your development of the following course/study area learning outcomes.

KC87 Graduate Diploma in Digital Communication

  1. Critique scholarly research in specialised and contemporary digital communication areas.
    Relates to: ULO2, Project design, The proposal pitch, Project planning portfolio
  2. Independently propose data-driven solutions to contemporary communication issues
    Relates to: ULO1, Project design, The proposal pitch, Project planning portfolio
  3. Collaborate and negotiate with peers from diverse backgrounds using culturally appropriate ways of engaging
    Relates to: ULO4, Project design, The proposal pitch
  4. Analyse critical issues in media and communication industries with consideration for diversity.
    Relates to: ULO2, ULO3, Project design, The proposal pitch, Project planning portfolio
  5. Tailor culturally appropriate communication strategies and content for a variety of audiences and formats.
    Relates to: Project planning portfolio

KC88 Master of Digital Communication

  1. Critique and engage in scholarly research in specialised and contemporary digital communication areas.
    Relates to: ULO2, Project design, The proposal pitch, Project planning portfolio
  2. Independently propose innovative, data-driven solutions to contemporary communication issues
    Relates to: ULO1, Project design, The proposal pitch, Project planning portfolio
  3. Collaborate and negotiate with peers from diverse backgrounds using culturally appropriate ways of engaging
    Relates to: ULO4, Project design, The proposal pitch
  4. Evaluate critical issues in media and communication industries.
    Relates to: ULO2, ULO3, Project design, The proposal pitch, Project planning portfolio
  5. Tailor and implement culturally appropriate communication strategies and content for a variety of audiences and formats.
    Relates to: Project planning portfolio