CCN113 Social Media Strategy Project


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Unit Outline: Flexible Period - 05A 2025, Kelvin Grove, Internal (Start Date: 22 Apr 2025)

Unit code:CCN113
Credit points:12
Pre-requisite:Completion of 24 credit points of CCN1- or CCQ1- coded units. CCN112 can be enrolled in the same teaching period CCN113
Equivalent:CCQ113 OR CCN108 OR CCQ108
Assumed Knowledge:

It is assumed that you understand and can apply foundational principles of communication through social media platforms, an introductory level of social media analytics and foundational digital literacy in using core social media platforms.

Coordinator:Michelle Riedlinger | michelle.riedlinger@qut.edu.au
Disclaimer - Offer of some units is subject to viability, and information in these Unit Outlines is subject to change prior to commencement of the teaching period.

Overview

This Work Integrated Learning unit synthesises the knowledge and skills developed in earlier foundational units associated with effective social media management. It applies them to a professional media and communication industries context. The unit supports the development of collaborative teamwork skills to respond to a real client brief. This reflects the kinds of work that professional communicators undertake.

Learning Outcomes

On successful completion of this unit you will be able to:

  1. Communicate professionally with the client ensuring you maintain client confidentiality and ethical and legal conduct.
  2. Design an effective social media strategy for a client using industry standard tools, techniques and agile methodologies.
  3. Write an analysis and recommendations report for the client.
  4. Present a synthesis of key points from the report to the client in the form of a pitch.
  5. Collaborate in a team to design an effective social media strategy for a client and reflect critically on the process.

Content

This unit will explore topics such as:

  • Qualities of high performing teams
  • Professional conduct (ethics, law and client confidentiality)
  • Preparing and conducting client meetings
  • Interpreting a client brief
  • Developing a social media strategy
  • Planning a project using Agile methodology
  • Entrepreneurial and design thinking
  • Delivering a client pitch.

Learning Approaches

This unit is taught via a blended approach that combines elements of online delivery and face-to-face.

Learning experiences in this unit include:

  • participating in class/online tutorials
  • attending lectures
  • engaging with online learning materials
  • reading book chapters, scholarly and industry articles
  • panel sessions with industry experts

This unit primarily adopts a group-based learning approach to project development will be undertaken, where you will meet regularly with tutors and share your project progress and challenges, receive peer and tutor feedback and be supported in the development of key capabilities required to successfully conduct your research.

Feedback on Learning and Assessment

 

You will receive feedback on your learning in a variety of ways, including:

  • Informal formative feedback in tutorials,
  • Self-assessment tools,
  • Peer feedback,
  • Formal written or recorded feedback on both formative and summative assessment tasks in addition to the grade on the Criterion Reference Assessment sheet.

Assessment

Overview

In this assessment you will complete two tasks:

1. Project proposal and team charter - This task applies analysis and teamwork collaboration skills to propose a plan for responding to a client brief and developing a team charter. The teamwork undertaken in this unit will form the basis for a critical reflection on the entrepreneurial process.

2. Project report and pitch - This task draws on effective social media management strategies and data analysis skills to develop recommendations in response to the client brief. These will be communicated through a professional project report and a pitch to the client. The teamwork undertaken in this unit will form the basis for a critical reflection on the entrepreneurial process.

Unit Grading Scheme

7- point scale

Assessment Tasks

Assessment: Project proposal and team charter

Working in teams, you will provide a project proposal that indicates your response to the client brief. You will also develop a team charter including team member roles and responsibilities, project schedule, communication channels and risk management.

You will individually reflect on your participation in teamwork and your developing professional practice, including ethical, legal and confidentiality practices.

This assignment is eligible for the 48-hour late submission period and assignment extensions.

 

Weight: 40
Length: 2000 words
Individual/Group: Individual and group
Due (indicative): Week 6
Related Unit learning outcomes: 1, 5

Assessment: Project report and pitch

In teams you will apply your knowledge of effective social media management to respond to a challenge or opportunity outlined in the client brief. Your team will analyse the client brief, identify client requirements, make recommendations, devise an effective social media strategy, which could be taken forward by the client and implemented in the future.

Additionally, your team will identify the key digital metrics that would enable the client to evaluate the effectiveness of the strategy.

In addition to a report, your team will deliver a targeted pitch to your client regarding your group's proposed strategy. Each team member will be required to deliver their agreed component of the project.

Individually, you are also required to write a reflection on your work, reflecting on your team contributions and challenges associated with the project. A self and peer assessment where you will grade the contribution of yourself and members of your team will also be undertaken.

This assignment is eligible for the 48-hour late submission period and assignment extensions.

 

Weight: 60
Length: 3000 words + 10 minutes
Individual/Group: Individual and group
Due (indicative): Week 13
Related Unit learning outcomes: 1, 2, 3, 4, 5

Academic Integrity

Academic integrity is a commitment to undertaking academic work and assessment in a manner that is ethical, fair, honest, respectful and accountable.

The Academic Integrity Policy sets out the range of conduct that can be a failure to maintain the standards of academic integrity. This includes, cheating in exams, plagiarism, self-plagiarism, collusion and contract cheating. It also includes providing fraudulent or altered documentation in support of an academic concession application, for example an assignment extension or a deferred exam.

You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.

Breaching QUT’s Academic Integrity Policy or engaging in conduct that may defeat or compromise the purpose of assessment can lead to a finding of student misconduct (Code of Conduct – Student) and result in the imposition of penalties under the Management of Student Misconduct Policy, ranging from a grade reduction to exclusion from QUT.

Risk Assessment Statement

For risks associated with using campus buildings or facilities, refer to the Tier 1 General Health and Safety Induction.

You are advised to back-up your digital files on a regular basis to ensure work is not lost if there is a hardware failure. Information about the free file storage provided by QUT for students is available on the Storing your files page.

QUT’s required risk assessment process will need to be undertaken for all projects. Your project will not be approved until the required risk assessments, including ethical clearance requirements, are completed and approved. Different projects may have different risks associated with them and therefore it is mandatory that a project risk assessment is completed and approved.

Course Learning Outcomes

This unit is designed to support your development of the following course/study area learning outcomes.

KC86 Graduate Certificate in Digital Communication

  1. Propose data-driven solutions to contemporary communication issues
    Relates to: ULO2, ULO4, Project report and pitch
  2. Analyse data using industry standard tools and platforms
    Relates to: ULO2, Project report and pitch
  3. Collaborate with peers from diverse backgrounds using culturally appropriate ways of engaging
    Relates to: ULO5, Project proposal and team charter, Project report and pitch
  4. Analyse critical issues in media and communication industries.
    Relates to: ULO3, Project report and pitch
  5. Tailor culturally appropriate communication strategies and content for a variety of audiences and formats.
    Relates to: ULO1, ULO3, ULO4, Project proposal and team charter, Project report and pitch

KC87 Graduate Diploma in Digital Communication

  1. Independently propose data-driven solutions to contemporary communication issues
    Relates to: ULO2, ULO4, Project report and pitch
  2. Analyse data using industry standard tools and platforms leveraging advanced capabilities
    Relates to: ULO2, Project report and pitch
  3. Collaborate and negotiate with peers from diverse backgrounds using culturally appropriate ways of engaging
    Relates to: ULO5, Project proposal and team charter, Project report and pitch
  4. Analyse critical issues in media and communication industries with consideration for diversity.
    Relates to: ULO3, Project report and pitch
  5. Tailor culturally appropriate communication strategies and content for a variety of audiences and formats.
    Relates to: ULO1, ULO3, ULO4, Project proposal and team charter, Project report and pitch

KC88 Master of Digital Communication

  1. Independently propose innovative, data-driven solutions to contemporary communication issues
    Relates to: ULO2, ULO4, Project report and pitch
  2. Analyse data using industry standard tools and platforms leveraging advanced capabilities to address industry and research problems
    Relates to: ULO2, Project report and pitch
  3. Collaborate and negotiate with peers from diverse backgrounds using culturally appropriate ways of engaging
    Relates to: ULO5, Project proposal and team charter, Project report and pitch
  4. Evaluate critical issues in media and communication industries.
    Relates to: ULO3, Project report and pitch
  5. Tailor and implement culturally appropriate communication strategies and content for a variety of audiences and formats.
    Relates to: ULO1, ULO3, ULO4, Project proposal and team charter, Project report and pitch