ITD201 Introduction to Enterprise Systems
To view more information for this unit, select Unit Outline from the list below. Please note the teaching period for which the Unit Outline is relevant.
| Unit code: | ITD201 |
|---|---|
| Equivalent(s): | IFB201 |
| Credit points: | 12 |
| Timetable | Details in HiQ, if available |
| Availabilities |
|
| CSP student contribution | $1,118 |
| Domestic tuition unit fee | $4,104 |
| International unit fee | $4,788 |
Unit Outline: College 2 2024, Kelvin Grove, Internal
| Unit code: | ITD201 |
|---|---|
| Credit points: | 12 |
| Equivalent: | IFB201 |
| Assumed Knowledge: | Nil |
| Coordinator: | Lawrence Buckingham | l.buckingham@qut.edu.au |
Overview
This unit provides an introduction to enterprise systems, the most widely used form of software technology in the business world. It will provide you with a background of the different aspects of businesses that they manage, such as resources, teams, products, services, customers and suppliers, and prominent types of enterprise systems in the market, including customer relationship management, enterprise resource planning, supply chain management systems. Based on this background, you will learn how to design, develop and effectively utilise enterprise systems from three perspectives. These are: business processes through which activities are coordinated across an organisation; software applications which provide the programming code underpinning the processes; and decision-making in which data is combined and visualised for users to determine critical outcomes.
Learning Outcomes
On successful completion of this unit you will be able to:
- Explain the fundamental principles of managing enterprise systems using IT governance which ensures moral and ethical conduct by organisations relating to operations, culture, change and risk management
- Apply human-centric process improvement principles to solve critical business challenges using scenario-based modelling of business process
- Create a software prototype to support business processes using an enterprise system and its modules and APIs
- Produce effective data visualisations to support decision-making through human-centred user interfaces that combine enterprise systems and openly available data
- Apply effective teamwork using ICT professional roles and project work practices
Content
The first module introduces you to the business process perspective of enterprise systems. You will learn about the different types of enterprise systems, the different aspects of businesses that they support, and the business processes they run to coordinate activities across an organisation and its external partners. A lightweight scenario modelling approach will be used to capture business processes and design improvements for them.
The second module introduces you to the software perspective of enterprise systems. You will learn how to rapidly develop software code to support business processes through Web forms and application components. As enterprise systems are acquired off-the-shelf in practice, the focus will be on value-added extensions for business processes and reuse of existing software functionality. You will be exposed to an introductory level of programming through guided instructions, making use of an enterprise system platform and its application programming interfaces (APIs).
The third module introduces you to the decision-making perspective of enterprise systems. You will learn about the issues and effectiveness of data-driven decision-making, and how to structure and visualise data through user interfaces for this.
Learning Approaches
This unit takes a blended approach to learning and teaching. You will be provided with both eContent and timetabled activities such as workshops and tutorials. eContent will be clearly identified on your Canvas site for you to engage with on a weekly basis before your classes. eContent could include videos, readings, self-reflection and/or peer activities designed to enhance your learning experience. During the timetabled activities, the unit coordinator and/or your tutor will further explain content and you will be provided with opportunities to explore this content in a collaborative learning environment. After your weekly classes, you should continue to engage with unit resources to ensure you consolidate your understanding of unit content. Teaching team members will also be available for one-on-one consultations to assist you with your learning journey.
Feedback on Learning and Assessment
You will receive feedback in various forms throughout the semester which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists, rubrics, written commentary
- Direct: to individual students, either in written form or in consultation
- Indirect: to the whole class
Modification to assessment may be required based on mode of study
Assessment
Overview
Assessment in this unit has been designed to enable you to develop a deeper understanding of the knowledge and key skills expected of IT graduates concerning business problems and IT solutions and key tasks and skills to address these using enterprise systems. You will also develop skills to work collaboratively and present confidently demonstrating effective written and visual communication. As well you will develop skills for engaging in reflective practice.
Assessments will be individual and group-based and focused on different parts of case-based assignment.
The assessments will be structured through the different perspectives of enterprise systems: business process, software application and user decision-making. Each will involve analysis, design and development activities.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Design
You will be required to provide a set of business processes to support the coordination of work activities undertaken by a number of resources across an organisation and its partners. As part of this you will analyse the current-state of an overall system and its processes and critique these in terms of given business objectives. The current state processes will utilise different parts of an enterprise system, including its forms and modules. Based your analysis, you will be required to design future-state processes in which your proposals reflect important business process improvement principles. The current-state and future-state processes will be captured visually using scenario-based modelling as well as textual descriptions for describing concrete examples and details of your analysis and design justifications.
This is an assignment for the purposes of an extension.
Assessment: Software development
You will be required to develop a software prototype of the business process design (from the first part of the assignment). For this aspect, you will be provided with the pre-existing Web forms and modules to display data retrieved from the enterprise systems modules. You will be required to modify the code in the Javascript language in order to support the future-state processes. You will be required to demonstrate your solution by showing how the business processes are supported when running the software, including entry of data and explanations of the returned results. The prototype will not require all aspects of processing to be supported, e.g. validation of data in form fields.
This is an assignment for the purposes of an extension.
Assessment: Data-driven decision making
You will be required to produce a report in which you identify, concisely describe and justify the different factors that contribute to effective decision making for different user types involved in running business processes on an enterprise system. The analysis will be based on cognitive aspects, which address perception, memory, emotion, dual process thinking, cognitive biases, and bounded rationality.
This is an assignment for the purposes of an extension.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
No extraordinary charges or costs are associated with the requirements for this unit. There is no required textbook for this unit. However, where appropriate, this unit may make use of selected chapters from textbooks, journals, and magazines. You are encouraged to obtain a copy of these materials from the library. Where possible, materials will be made available online through eContent and /or QUT Readings.
Risk Assessment Statement
There are no unusual health and safety issues associated with this unit.
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.IT10 Diploma in Information Technology
- Demonstrate IT discipline knowledge
Relates to: ULO1 - Employ introductory IT methods
Relates to: ULO3 - Critically apply design and problem solving skills
Relates to: ULO2, ULO3, ULO4 - Communicate effectively in academic contexts
Relates to: ULO5 - Understand personal values, attitudes and performance in your continuing professional development
Relates to: ULO1 - Create considered and relevant IT solutions
Relates to: ULO3, ULO4 - Work independently and within effective teams
Relates to: ULO4, ULO5
Unit Outline: College Summer 2024, Kelvin Grove, Internal
| Unit code: | ITD201 |
|---|---|
| Credit points: | 12 |
| Equivalent: | IFB201 |
| Assumed Knowledge: | Nil |
Overview
This unit provides an introduction to enterprise systems, the most widely used form of software technology in the business world. It will provide you with a background of the different aspects of businesses that they manage, such as resources, teams, products, services, customers and suppliers, and prominent types of enterprise systems in the market, including customer relationship management, enterprise resource planning, supply chain management systems. Based on this background, you will learn how to design, develop and effectively utilise enterprise systems from three perspectives. These are: business processes through which activities are coordinated across an organisation; software applications which provide the programming code underpinning the processes; and decision-making in which data is combined and visualised for users to determine critical outcomes.
Learning Outcomes
On successful completion of this unit you will be able to:
- Explain the fundamental principles of managing enterprise systems using IT governance which ensures moral and ethical conduct by organisations relating to operations, culture, change and risk management
- Apply human-centric process improvement principles to solve critical business challenges using scenario-based modelling of business process
- Create a software prototype to support business processes using an enterprise system and its modules and APIs
- Produce effective data visualisations to support decision-making through human-centred user interfaces that combine enterprise systems and openly available data
- Apply effective teamwork using ICT professional roles and project work practices
Content
The first module introduces you to the business process perspective of enterprise systems. You will learn about the different types of enterprise systems, the different aspects of businesses that they support, and the business processes they run to coordinate activities across an organisation and its external partners. A lightweight scenario modelling approach will be used to capture business processes and design improvements for them.
The second module introduces you to the software perspective of enterprise systems. You will learn how to rapidly develop software code to support business processes through Web forms and application components. As enterprise systems are acquired off-the-shelf in practice, the focus will be on value-added extensions for business processes and reuse of existing software functionality. You will be exposed to an introductory level of programming through guided instructions, making use of an enterprise system platform and its application programming interfaces (APIs).
The third module introduces you to the decision-making perspective of enterprise systems. You will learn about the issues and effectiveness of data-driven decision-making, and how to structure and visualise data through user interfaces for this.
Learning Approaches
This unit takes a blended approach to learning and teaching. You will be provided with both eContent and timetabled activities such as workshops and tutorials. eContent will be clearly identified on your Canvas site for you to engage with on a weekly basis before your classes. eContent could include videos, readings, self-reflection and/or peer activities designed to enhance your learning experience. During the timetabled activities, the unit coordinator and/or your tutor will further explain content and you will be provided with opportunities to explore this content in a collaborative learning environment. After your weekly classes, you should continue to engage with unit resources to ensure you consolidate your understanding of unit content. Teaching team members will also be available for one-on-one consultations to assist you with your learning journey.
Feedback on Learning and Assessment
You will receive feedback in various forms throughout the semester which may include:
- Informal: worked examples, such as verbal feedback in class, personal consultation
- Formal: in writing, such as checklists, rubrics, written commentary
- Direct: to individual students, either in written form or in consultation
- Indirect: to the whole class
Modification to assessment may be required based on mode of study
Assessment
Overview
Assessment in this unit has been designed to enable you to develop a deeper understanding of the knowledge and key skills expected of IT graduates concerning business problems and IT solutions and key tasks and skills to address these using enterprise systems. You will also develop skills to work collaboratively and present confidently demonstrating effective written and visual communication. As well you will develop skills for engaging in reflective practice.
Assessments will be individual and group-based and focused on different parts of case-based assignment.
The assessments will be structured through the different perspectives of enterprise systems: business process, software application and user decision-making. Each will involve analysis, design and development activities.
Unit Grading Scheme
7- point scale
Assessment Tasks
Assessment: Design
You will be required to provide a set of business processes to support the coordination of work activities undertaken by a number of resources across an organisation and its partners. As part of this you will analyse the current-state of an overall system and its processes and critique these in terms of given business objectives. The current state processes will utilise different parts of an enterprise system, including its forms and modules. Based your analysis, you will be required to design future-state processes in which your proposals reflect important business process improvement principles. The current-state and future-state processes will be captured visually using scenario-based modelling as well as textual descriptions for describing concrete examples and details of your analysis and design justifications.
This is an assignment for the purposes of an extension.
Assessment: Software development
You will be required to develop a software prototype of the business process design (from the first part of the assignment). For this aspect, you will be provided with the pre-existing Web forms and modules to display data retrieved from the enterprise systems modules. You will be required to modify the code in the Javascript language in order to support the future-state processes. You will be required to demonstrate your solution by showing how the business processes are supported when running the software, including entry of data and explanations of the returned results. The prototype will not require all aspects of processing to be supported, e.g. validation of data in form fields.
This is an assignment for the purposes of an extension.
Assessment: Data-driven decision making
You will be required to produce a report in which you identify, concisely describe and justify the different factors that contribute to effective decision making for different user types involved in running business processes on an enterprise system. The analysis will be based on cognitive aspects, which address perception, memory, emotion, dual process thinking, cognitive biases, and bounded rationality.
This is an assignment for the purposes of an extension.
Academic Integrity
Students are expected to engage in learning and assessment at QUT with honesty, transparency and fairness. Maintaining academic integrity means upholding these principles and demonstrating valuable professional capabilities based on ethical foundations.
Failure to maintain academic integrity can take many forms. It includes cheating in examinations, plagiarism, self-plagiarism, collusion, and submitting an assessment item completed by another person (e.g. contract cheating). It can also include providing your assessment to another entity, such as to a person or website.
You are encouraged to make use of QUT’s learning support services, resources and tools to assure the academic integrity of your assessment. This includes the use of text matching software that may be available to assist with self-assessing your academic integrity as part of the assessment submission process.
Further details of QUT’s approach to academic integrity are outlined in the Academic integrity policy and the Student Code of Conduct. Breaching QUT’s Academic integrity policy is regarded as student misconduct and can lead to the imposition of penalties ranging from a grade reduction to exclusion from QUT.
Resources
No extraordinary charges or costs are associated with the requirements for this unit. There is no required textbook for this unit. However, where appropriate, this unit may make use of selected chapters from textbooks, journals, and magazines. You are encouraged to obtain a copy of these materials from the library. Where possible, materials will be made available online through eContent and /or QUT Readings.
Risk Assessment Statement
There are no unusual health and safety issues associated with this unit.
Course Learning Outcomes
This unit is designed to support your development of the following course/study area learning outcomes.IT10 Diploma in Information Technology
- Demonstrate IT discipline knowledge
Relates to: ULO1 - Employ introductory IT methods
Relates to: ULO3 - Critically apply design and problem solving skills
Relates to: ULO2, ULO3, ULO4 - Communicate effectively in academic contexts
Relates to: ULO5 - Understand personal values, attitudes and performance in your continuing professional development
Relates to: ULO1 - Create considered and relevant IT solutions
Relates to: ULO3, ULO4 - Work independently and within effective teams
Relates to: ULO4, ULO5